5/5
GoogleJames did a good job showing me round in difficult circumstances.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,711 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,711 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,992
Reviews on Trustpilot
Business-wide
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Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,604 reviews · 306 on Google (4.9)131 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,358 reviews · 583 on Google (4.9)150 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,276 reviews · 547 on Google (4.9)117 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,262 reviews · 493 on Google (4.8)119 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,124 reviews · 361 on Google (4.8)123 in the last 90 days
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
2023 1 Gold The British Property Awards 2023 winners
- GoldThe British Property Awards 2023: Letting Agent in Norwich (NR10-16)Wroxham
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMany thanks to Rosie Turley for an outstanding helpful and vigilant service with our recent house sale!!!
Agent replied · 16 June 2024
Hi Dorina, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleLoved the property, Steven was really helpful and knowledgeable about the market and we really enjoyed the visit! Daisy & Joseph
Agent replied · 16 June 2024
Hi Daisy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Steven, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleJames was very friendly and informative regarding the property he showed us. From start to finish.
Agent replied · 16 June 2024
Hi Helen, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague James, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleJames was there when we arrived and was friendly, knowledgeable and helpful when showing us around the property.
Agent replied · 16 June 2024
Hi Kris, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague James, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
4/5
GoogleSophie Wright showed me a property, she was friendly and welcoming, demonstrated knowledge of the property and was able to answer questions thank you
5/5
GoogleRosie Turley provided a great service. We were able to purchase quickly, they chased things up and were able to view on several occasions
Agent replied · 16 June 2024
Hi Jackie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleMinors and Brady personnel in the Dereham office have provided an extremely professional, personal service from beginning to end. In particular Rosie Turley in the Norwich office has been a major support in the finalisation of selling and buying. Always understanding, empathetic, energetic and understanding she has navigated us with care, tact and dedication through to the conclusion.
Agent replied · 16 June 2024
Hi Lucinda, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleJames Hodgson was very helpful and attentive as he showed us around a potential home. He answered questions we had and had a nice, pleasant attitude. Thank you so much!
5/5
GoogleRosie in sales progression gave an excellent service, keeping me well informed all the way. She regularly chased all the chain and worked hard to keep everything moving- she gave 5* service - thank you
Agent replied · 16 June 2024
Hi Mr Rivers, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleGreat service from Rosie, Relationship Manager at Minors & Brady who was polite and professional and kept us updated about every stage of the process. Would recommend Minors & Brady for both sales and purchases in the future.
5/5
GoogleWe have just completed our sale with Nagilla who facilitated a swift and efficient process. Minors & Brady have an excellent team from the first interaction to the conclusion of our sale, the photography was of a notably high standard. We were kept informed at every stage with prompt and effective communication.
5/5
GoogleThe purchase of our first home has been a complete whirlwind. The first property we viewed, we fell in love with and now we’re moving into it just 12 weeks later (and that was with Christmas in between) Connie was an absolute star. Arranging viewings for us, checking in daily too see how we both felt and if they could do any more for us. She is an asset to the team. We would also like to mention that Rosie and the rest of the team have been great throughout our purchase transaction and everyone has always gone above & beyond to help with any of our queries. We would recommend Minors & Brady to anyone. Chloe & Matt
Agent replied · 16 June 2024
Hi Chloe, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Connie and Rosie, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleMy praise here goes to your after sales team…predominantly Rosie Turley. Simply put, without her tenacity, hard work (at least twice contacting me out of her normal working hours to ensure this sale held together) and her patience (which was tried way beyond human boundaries by our buyer’s solicitor!) this sale would not have crossed the line. Minors and Brady you are very, very lucky to have her! She kept us calm and sane at THE most trying of times. Would highly recommend your services. Thank you and a very Merry Christmas to you all. X
Agent replied · 16 June 2024
Hi Sophie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleJames was excellent. Polite, well-presented, friendly, informed about the property and not pushy or over-bearing at all like some estate agents can be. For someone only just starting out on his career, he was a superb ambassador for Minors & Brady and made a very good first impression indeed.
Agent replied · 16 June 2024
Hi Eva, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague James, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley has been a great help in purchasing my first home. Communication was always very clear and prompt, which has been appreciated as a first time buyer. All the queries to the seller have been resolved very quickly. Would highly recommend.
5/5
GoogleA big thank you to Rosie Turley and all at Minors and Brady for their hard work in securing the sale of my late parents home. We have been regularly kept up to date on the progress of the sale which has made it less stressful. Would highly recommend your services and once again thank you from Jo and Nick x
Agent replied · 16 June 2024
Hi Joanna, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI have to say we had an amazing experience with Minors & Brady; once we'd signed up, they sent up property updates that matched our specific requirements and within a week we saw the property we wanted. The vendor wanted a quick turnaround and we were able to move quickly and the whole process took 2 months!!! Rosie supported us through the aftersales process and helpfully provided contacts to removals firms. The whole team at Minors & Brady made our experience as mature First Time Buyers really stress free.
Agent replied · 16 June 2024
Hi Harry, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley has been great - as have all at Minors & Brady. This was my first time buying a house and I ended up choosing a solicitor who was... not the best. Rosie was great at chasing things up and ensuring that the deal got done. On her side, communications were transparent, informative and friendly. She was hardworking, easy to get hold of, understanding, and eager to be helpful - which was really reassuring for a first-time buyer when everything is so new. So yes, I would definitely recommend Rosie and Minors & Brady.
Agent replied · 16 June 2024
Hi Richie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleFantastic service, especially Nagilla regarding completing the house sale. She made what was quite a stressful process alot easier on us. Her help was much appreciated.
Agent replied · 14 June 2024
Hi Rob, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotSteven and Sam (wroxham)
Steven from the wroxham branch was amazing! So kind and so helpful. He went above and beyond for me and my family! Sam as well from the wroxham branch was so patient and helpful and made the whole move and lettings process so smooth and seem less. Thank you both so much!
1/5
TrustpilotI’m surprised they sell any houses
I’m surprised they sell any houses. They take forever to answer calls and emails. I certainly wouldn’t recommend this estate agents. It seems like all the staff work part time hours, not very good if you’re looking at buying properties.
1/5
TrustpilotAvoid this company like the plague
Avoid this company like the plague! I went for a viewing of a bungalow and when the young man turned up he could not answer a single question put to him.He then left with his notes on a promise I would get a phone call but guess what ? Nothing.I called the office the next week to be told my offer I put in was not good enough and promised I would get a return call to answer all my questions.Yet again I had no response at all.I feel sorry for anyone trying to sell there house through Minors and Brady as they don't do what's necessary to answer questions put to them or just can not be bothered.Avoid Avoid Avoid disgraceful company.
5/5
TrustpilotExcellent friendly and professional…
Excellent friendly and professional service from Chris Fulcher at Minors and Brady estate agents, which made our house sale stress free and smooth running. Highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,604 reviews rated 4.9 out of 5, followed by Norwich with 2,358.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
