5/5
Connie & team have been professional and proactive, highly recommend.

Trusted Agent profile
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4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
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Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Connie & team have been professional and proactive, highly recommend.
5/5
James (Hodgson) was excellent. Knowledgeable, engaging and professional....one to watchπ β¦
5/5
James was thorough and answered all my questions in detail. Very knowledgeable and professional agent! Very pleased.
5/5
Thanks for showing us around the house Sophie. It was great to think through the potentials with you.
5/5
Its been a great experience with M&B. The lady (Sophie), was superb, had all the answers to all questions I had and more. I would thoroughly recommend them
5/5
We are viewing houses and today were shown around by a lovely young lady, Sophie. She was very polite and helpful and went out of her way to answer all our questions.
5/5
Ms Sophie Write has been very professional and kind, introducing the property in great detail. Great experience of the viewing.
1/5
Terrible experience. Progressed with purchase only to be told the flat doesnβt have a EWS1 certificate meaning unable to get a mortgage on the property. Why was this not included in the original conversations and only coming up 4 months later. Worst part is other flats in the same building are up for sale with this company and still no reference to the lack of certificate for potential buyers!
5/5
James Hodgson of Minors and Brady helped to make my experience of viewing a property a relaxed and well informed experience, that ultimately, concluded with an accepted offer. Thank you James!
5/5
Rosie Turley is an absolute asset to Minors and Brady. She worked tirelessly to make sure everything went as smoothly as it could, under difficult circumstances, and kept us informed every step of the way.
5/5
Twice now selling with this fabulous agent. Thank you Nagilla for making the experience excellent again. Always keeping you up to date with the progress. Nothing is too much trouble. Thank you again
5/5
Kirsten Stimpson, was very helpful, happy with the listing she created. We just started our process but so far happy with all the service and the whole team work.
5/5
Thank you Rosie for keeping us both sane throughout this very long process. Incredibly helpful with heaps of perseverance and always cool, calm and collected. Minors and Brady you have an absolute superstar π€© Andrew and Julie Formoy.
5/5
We viewed two properties today with James Hodgson, one in Langley Green and one in Seething. James was extremely accommodating, polite and knowledgeable. We are relocating to the area so local knowledge is paramount to our search. James also knew answers to our questions relating to the properties and where he did not, he made sure he sought the answers. Now to choose a house!
5/5
Rosie Turley this girl deserves a medal. Must have been one of the most frustrating house sales ever but always available when needed always positive even when we had all lost hope. 100% recommended. Thanks Rosie
5/5
Rosie Turley kept us informed on what turned out to be an extremely difficult sale through no fault of buyer or ourselves. The contact throughout from her and the team at Minors and Brady went beyound , keeping the sale on track . Always a friendly and positive team throughout, would highly recommend .
5/5
Fantastic experience from start to finish with M&B. Rosie in particular was brilliant, this was anything but a simple sell and purchase and she kept us up to date throughout the process, often working well outside the hours required to ensure we were in a good place.
5/5
Kirsten was really helpful and accommodating with making any changes that I requested, to list my property for sale. Karol was great at running me through the process of selling my first property. Lee M and Dan O, also super helpful answering any questions I had. Thank you!
5/5
We couldn't be more grateful for the exceptional service provided by Rosie during our house hunting journey. Not only did she go above and beyond to secure our first family home, but she also demonstrated extraordinary kindness, support, and thoughtfulness during a challenging time when our newborn baby was admitted to the Intensive Care Unit. Her dedication and genuine care made a significant difference during a very stressful time. She was very proactive in obtaining responses from the chain, reassuring us (and the vendor) about the purchase and taking on responsibilities outside of her remit and we wholeheartedly recommend her services to anyone in search of a compassionate and diligent professional. Thank you for everything!
5/5
As a first time buyer, my first house viewing was with James Hodgeson, Property Consultant from the Norwich branch. Upon arrival, James welcomed us to the property, was professional and very informative during the viewing, alerting me to work that had been recently completed and highlighted all the positives about the house. Communications with this estate agent have all been fantastic, quick and the staff are really helpful. While this property wasnβt the one for me, James has suggested other properties in the surrounding areas and I am looking forward to seeing more homes that come onto the market with Minors & Brady!
5/5
I was supported to the highest standard by Rosie Turley in the after sales team. Rosie coordinated correspondence between all parties involved in the sale to ensure it went smoothly and as quickly as possible. Communication was fantastic. I am very grateful for the care and service I received.
5/5
I had to write this review! We are looking to relocate and in the whole stress of the it, Steven has been a beacon of light in our journey. From the first conversation to the viewing, Steven has been so helpful, professional and no question was too much for him. He double and triple checked everything I was asking for with the same positive attitude. He also has been very accommodating as I was travelling from far for the viewings, and making sure I wouldn't travel for nothing. He even shared needed insight about the different areas we consider for relocation. Top notch! I'll definitely go with Minors and Brady when we look for the next property to buy.
5/5
Nagilla provided an excellent with weekly updates and kept us informed on progress and what was happening throughout the process
1/5
To big for their boots?
Listed my home with Minors and Brady signing up for a higher fee than competitors due to them promising the best customer service. All my viewings I had to do myself, cancelled viewings blaming our availability despite not even knowing about a viewing, buyers wanting to view house but told cannot facilitate. Worst customer experience I've ever had, salesman who promises the world and delivers nothing! Claimed to be the biggest in Norfolk yet seem to be very disorganised.
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Lowestoft has the most, with 2,605 reviews rated 4.9 out of 5, followed by Norwich with 2,357.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent.
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