5/5
GoogleSteve is a nice and Amazing person. I'm glad I met him. My hope renewed know meeting him. I will recommend Minors and Brady to my friends, they are really lovely people.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
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Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,606 reviews · 306 on Google (4.9)131 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,358 reviews · 583 on Google (4.9)150 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,276 reviews · 547 on Google (4.9)117 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,262 reviews · 493 on Google (4.8)119 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,124 reviews · 361 on Google (4.8)123 in the last 90 days
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
2023 1 Gold The British Property Awards 2023 winners
- GoldThe British Property Awards 2023: Letting Agent in Norwich (NR10-16)Wroxham
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe were looking for accommodation, M&B were advertising, we contacted them, within 48 hours we had viewed the property, the process of agreeing the rental period was started immediately, We were dealt with by Sam Carpenter, who was helpful, with advice and support through out the process. It was a pleasure to work with him. we now have the keys and organizing moving in.. thank you.
5/5
GoogleI cannot recommend Minors and Brady enough. They helped with my house sale. Claire Wilson/Norwich was an absolute star throughout the process. Well done and thank you for your hard work.
5/5
GoogleWe couldn't be happier with the service we received from Claire Wilson and would highly recommend her to anyone in need of a dedicated and knowledgeable estate agent. Thank you, Claire, for helping us throughout the sale process. You’re a star!
5/5
GoogleMy partner and I viewed a property yesterday, currently for sale with Minors and Brady. We wanted to pass our sincere thanks to Joe, who took us around the property. Joe was brilliant, unlike other viewings (there's been a few) at no point did we feel rushed or that we took too much time. He was patient when we asked questions, he spoke very informatively about the property, and while professional was unpretenious. Thankyou Joe
5/5
GoogleWe have just rented a property through Minors & Brady. I was first shown the property by Steven who was very thorough and answered all my questions. Sam has also been so helpful with everything, keeping us updated with and making sure things went smoothly.
5/5
GoogleVery impressed with how quickly prospective viewers were found to see our property. James was very helpful with the initial set up and Sam Carpenter has been polite and informative with the final arrangements and tenancy agreements. Thank you!
5/5
GoogleI had Claire Wilson deal with my after sale and I must say she kept me up to date at least once or twice a week chasing for updates on the move. Was very informative and friendly and if I had any queries she was happy to help out. Would definitely recommend.
5/5
GoogleAs first time buyers this was our first experience with Minors and Brady's Wroxham and I cannot thank the team enough. They went above and beyond to ensure that both myself and partner felt supported throughout the process and I cannot recommend them enough. A massive thank you to Chris, Abi & Lee who again throughout went above and beyond with their service and communication. Will definitely be recommending Minors and Brady's Wroxham.
1/5
GoogleListed my home with Minors and Brady signing up for a higher fee than competitors due to them promising the best customer service. All my viewings I had to do myself, cancelled viewings blaming our availability despite not even knowing about a viewing, buyers wanting to view house but told cannot facilitate. Worst customer experience I've ever had, salesman who promises the world and delivers nothing!
5/5
GoogleHad A appointment with Steven today ! He was so professional and super friendly definitely preferred dealing with him than previous members of the team! He definitely makes it easier and takes an understanding approach! Such a warm welcome and maintained a great attitude throughout the appointment! An absolute credit to the team
5/5
GoogleHad a great viewing today with Steven, so helpful and was able to answer my questions, went over and above to help us out. Also had fantastic communication with Tyler from the agency about other properties. They have been able to get us multiple viewings and advise on what’s available to match our budget and requirements. Would recommend the agency and it’s fantastic staff.
5/5
GoogleSam Burton and Beth have both been extremely helpful and professional from start to finish in arranging the viewing of a property & putting an application through to receive a call the next day advising our application has been accepted! It has been a pleasure in talking to them as they were always keen to help! Thank you for making our experience better and less stressful! :)
5/5
GoogleI had an outstanding experience with Claire Wilson from the initial consultation to the closing of my property, she provided exceptional service every step of the way. She demonstrated professionalism, knowledge, and dedication throughout the entire process. She was proactive in addressing any concerns I had and ensured a smooth and efficient transaction. I was particularly impressed by her attention to detail and excellent communication skills. I highly recommend Claire
5/5
GoogleA great experience with Minors & Brady so far in mine and my partners letting process. Had the pleasure of being assisted by Beth initially who made the process incredibly easy and was a very positive person to speak to! After application had been accepted was greatly assisted by Sam Carpenter who was able to answer all questions and helped make the letting process far easier than my previous experiences! Absolutely recommend
5/5
GoogleI found Minors & Brady to be quick and efficient in getting my property on the market. In particular Kian who got the initial form filling paperwork done within two days. Viewings were carried out in a very professional manner. Feed back from the team came very soon after viewings. Whenever I had to call the office all of the team were up to date with progress and call outs to potential buyers. Altogether the professionalism and advise I had from the team, got my property sold quickly. I'd like to thank Lee and all the team for their help and advice, also for their support in securing my new purchase with them. I have no hesitation in recommending Minors & Brady.
5/5
GoogleMy partner and I have just collected the keys to our first house together and wanted to pass on our thanks to a very professional, efficient, helpful, and friendly team. Having viewed many properties with other estate agents, the team at Minors and Brady was excellent from the moment of having our offer accepted to communicating every step of the process. Chris was extremely helpful in the early stages, particularly when working with us to negotiate the house price with the sellers. Claire has been amazing at keeping us up to date every week since our offer was accepted. Through a time that can be quite stressful, and where we weren't familiar with the process, she has been amazing at keeping us in the loop which made us feel very at ease and confident in the whole process. We'd like to thank them both for going above and beyond and appreciate the timely responses and reliable updates. Thank you again, we wouldn't hesitate to recommend Minors and Brady to anyone.
5/5
GoogleSarah clifton of minors and Brady in caister was brilliant so helpful and helped us sort out quickly. Highly recommended 👌 …
5/5
GoogleMia, Sarah and Sam in the Caister office were very nice and helpful, Melonie who attended viewings with me was very professional.
1/5
GoogleAwful, they do not follow instruction. Sarah rang me to inform me how a property that I had previously viewed had been reduced, despite me having previously informed her that I had already found a property and I was no longer interested. She told me I would be removed from their contact list, and I thanked her. 5 days later, Dan calls me to tell me exactly the same information that Sarah had supplied. I asked why, as I was supposedly removed from the contact list? He apologised and assured me I was definitely now removed from the list. 5 days later, guess what? Sarah again phones to tell me exactly the same information once again! I haven't heard from them since, but that may be because I elected to block their numbers? In fairness I don't actually blame these two young hard working individuals. Rather I blame the two bosses of the company for putting their staff under such pressure to perform. So in a nutshell.... the company in my experience, is both highly annoying and incapable of following a simple request. So in a nutshell.... the company in my experience, is both highly annoying and incapable of following a simple request.
5/5
GoogleThank you minors and Brady and in particular Sarah. The whole process of buying our house was made very easy, and any questions were asked promptly. They also listened to our requirements of what we needed which made is a little bit less stressful. I would highly recommend Sarah and minors and Brady to anyone looking to buy a property.
5/5
GoogleHaving not sold a house for many years and being pretty apprehensive about the entire process, I was delighted with the service from Cass at Minors and Brady. She was both very helpful and proactive in moving the process through to its conclusion, continually kept me up to date with progress and was a delight to work with. I have no hesitation in recommending Cass and her colleagues as estate agents to use.
4/5
GoogleGood communication and attentive service
5/5
GoogleSophie was a friendly helpful agent who I can recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,358.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
