5/5
Very helpful, informative and empathetic
Joseph Slaughter was very kind , considerate and helpful.One of the best Estate agents I have encountered

Trusted Agent profile
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful, informative and empathetic
Joseph Slaughter was very kind , considerate and helpful.One of the best Estate agents I have encountered
5/5
What a pleasure to deal with
What a pleasure to deal with, what untrammelled joy and delight from the moment you enter the Real Estate agents, or deal with them on the telephone or online, what a wonderful talent, Thanks Rosie & Adelaide!
5/5
Excellent Service
Moving is stressful. However, Nagilla made the last few months much easier to get through! She was attentive, proactive and thorough. I appreciated the service, big time.
5/5
Thank you team
Thank you team! Mr Samuel assisted us throughout the process.. lovely property. Big thumbs up!
5/5
Full marks to Sonya and the rest of the team
Sonya has been an amazing contact to have whilst renting out our house for the last 19 months, and going forward.From the very start she has always been very professional, prompt , attentive, responsive and helpful.If we could give Sonya more than 5 stars we would.Thank you Sonya for making this process so easy for us, and enabling us to be free of worry, and knowing our home is being managed by a safe pair of hands.Highly recommended.
5/5
A huge thanks to Sam Carpenter and the…
A huge thanks to Sam Carpenter and the whole lettings team for finding a tenant quickly for my rental property. Sam kept us up to date throughout the whole process and even dropped us an email to let us know the new tenant had collected the keys and had moved in. Brilliant
5/5
Excellent service
Hannah was waiting for us at the property we were to view. She was very helpful in showing us the house . We also saw another house the same day also with Hannah and again very helpful . We are hoping to purchase one of the properties.
5/5
Connie is an absolute star!
Connie has taken time to send me properties that fit my criteria. She has organised external/ virtual viewings for me as I live 4 hours away and it's a challenge finding the time to come up. This means I'm able to gain access to this market which is very fast moving and competitive. Thanks, Connie. You are absolutely brilliant at your job!
5/5
5 Stars all the way!
Sarah's supported us brilliantly throughout the process of selling our property. We've found her really helpful, particular in terms of being efficient and prompt in keeping us up-to-date as it progressed. Sarah's also helped with arranging site visits from engineers and builders, seeing we are both away from the property currently. She's also helped us with finding experts in the local area. Her eye's on the ground have been so handy for us both, we couldn't have done without her support.Finally, we highly recommend Minors and Brady to anyone who's looking for an agent, 5 Stars all the way!Tracey and Leigh.
5/5
Exceptional, start to finish
From start to finish, Minors & Brady have been exceptional. Viewings, they went above and beyond (I left my bag in the property and Magenta very kindly drove all the way back to retrieve it with no complaint) and after sales are on the ball. Unlike their competitors, who I used to sell my house, this has been a smooth, fast and positive experience. Plus I’m buying an absolute dream home. Thank you everyone.
5/5
A massive thank you Rosie.
Recently I finalised buying my first home, it's a very stressful experience, however Rosie was by my side, calmed me and guided me. She was extremely helpful to chase and support me in every step during this long procedure. A massive thank you Rosie.
5/5
We had such a great experience…
We had such a great experience throughout the whole process, from finding our new property to the moving in day. Thank you so much, especially to Sonya, you have been amazing!
5/5
Very helpful
Adelaide has been very easy to chat with about my new home needs. Magenta was there to greet me at the viewing and was very friendly and welcoming. I was shown around the property and given plenty of time to look around. Would definitely recommend.
5/5
Friendly and helpful.
5/5
CONNIE
Connie through a difficult Sale has been excellent in her friendliness, support and professionalism. Thank you for a very engaging experience.
5/5
Me and my girlfriend have just bought…
Me and my girlfriend have just bought our first house together. From having no knowledge or past experience of the process, we have relied on staff from Minors and Brady quite heavily to take us through the process. Jess has been most helpful in answering any question that we have asked her and has sorted a lot of things that we requested over the past couple of months. Not only Jess but all other staff we have dealt with from Minors and Brady have been excellent in their service. The person (unfortunately can’t remember his name) who showed us round the house when we first viewed it was incredibly helpful and convinced us to put an offer in which is the best decision we’ve made and when we popped into the Dereham branch the other day, Kyle was good enough to check over all the paperwork/contracts we had to send off to our solicitor even though it’s not his role or responsibility to do but he made us feel confident that we hadn’t missed anything out.
5/5
Minors and Brady have been brilliant…
Minors and Brady have been brilliant throughout our house search and have really helped move the process along so we could get into our dream house as soon as possible. Jess (sales progressor) has been particularly amazing throughout, any question or query myself or my partner have had, she has been on hand to answer promptly. She has called regularly to check in that everything is okay with us and that we’re happy with the advancement of the move.
5/5
The service I have received has been great
The service I have received has been great. Connie has been very helpful and made me feel reassured throughout the process so far!
5/5
Mia staff
Mia staff has been professional and very helpful throughout this sale of my property. She has talked me through the process and has answered all questions, even the daft ones, politely and with genuine care.
5/5
Steven was great
Steven was great! He was very nice and helpful! I would even say he went above and beyond when he arrived with the wrong keys!reassuring and retrieved correct ones quickly.
5/5
Steven was really great
Rating only, no written review.
5/5
absolutely fantastic service from Sarah.
kept updated at all times, plenty of viewings when the property went live and buyer found very quickly. everyone I have had the pleasure of speaking to have been very helpful especially Sarah.
5/5
Sonya is an experienced agent and we…
Sonya is an experienced agent and we are able to rely on her expertise. She manages our rental properties efficiently.
5/5
Very professional and patient.
Nagilla did an excellent job facilitating the sale of our house. She dealt with all of our questions and issues immediately and in a professional manner. It would of been a lot more difficult if we didn't have her helping us every step of the way. Would recommend Nagilla and the whole Minors and Brady team for those wishing to sell their house.
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The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,360.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.