Trusted Agent profile
★★★★★
4,721 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,721 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,002
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSophie was incredibly helpful and very…
Sophie was incredibly helpful and very knowledgeable about the property. Made us feel very at ease looking around and found out answers to questions she did not know the answer to very quickly.Overall the service has been fantastic from the initial enquiry made.
5/5
TrustpilotFrom my first request for a valuation…
From my first request for a valuation everyone has been warm, kind, caring and helpful. I have felt completely at ease with Minors and Brady. Questions have been answered and phone calls returned promptly. The staff I have met and those I have spoken to on the phone have all been lovely.
4/5
TrustpilotRosie was excellent
Rosie was excellent, so attentive and very supportive.A relative with special needs was living in the property and Rosie demonstrated a high degree of empathy
4/5
TrustpilotGreat service from Jess she was…
Great service from Jess she was brilliant. Thank you
4/5
TrustpilotGreat service from Jess she was…
Great service from Jess she was brilliant. Thank you
5/5
TrustpilotSad sale (father's house)
We sold my late fathers house through minors and brady today jessica kemp from the after sales team was absolutely amazing kept me up to date with things rang every week to see how things where going....... couldn't fault the service we received thanku again
5/5
TrustpilotStephen was very pro-active
Stephen was very pro-active. I have seen the two houses with him and he was knowledgeable about each one. Very informative of the process and what best to do to make my application successful.
5/5
TrustpilotA fantastic viewing with Sophie Wright
We were shown around a property by Sophie Wright who was lovely and very informative.She also went the extra mile by making phone calls for us while we were in the house and doing her best to arrange things for us in a very short time frame.Can't thank her enough!
5/5
TrustpilotMaggi and I met with Joe Slaughter…
Maggi and I met with Joe Slaughter (Property Consultant) at Blacksmith lane Cottage on Thursday 18th April. Immediately Joe came across as very engaging and proceeded to give us a guided tour of the cottage. His manner was very bright and listened to anything we had to say. He clearly had done his homework and answered pretty much all our questions but in addition he offered more with his personality and brightness. We have viewed a fair few properties recently and Joe is by far the must engaging and caring agent we have come across. The vendor should be very pleased that Joe presented this cottage as we are definitely booking a second viewing. Thank you Joe and hope to see you on second viewing.
5/5
TrustpilotJust want to say I've had a couple of…
Just want to say I've had a couple of house viewing with Magenta rose, and she has been so helpful even when things didn't go so smoothy . Very polite, professional and helpful always on hand if I need her too which means alot .
5/5
TrustpilotAmazing agents
So far my experience with Minors and Brady has been very positive. Very friendly and attentive and respond to email and phone queries quickly. I have managed to get many positive viewings on my property within the first week of it being listed. Joe slaughter has been very helpful and has put my mind at ease with some questions that I’ve had regarding our future move. Thank you for making this an enjoyable experience so far! Would definitely recommend for anyone looking to put their house on the market.
5/5
TrustpilotSophie Wright
Very professional throughtout the viewing. Had a few queries that Sophie answered on the spot and followed up on one by the end of the day. Thank you Sophie
5/5
TrustpilotJoe Slaughter the representative from…
Joe Slaughter the representative from Minors and Brady who showed us around the coastal property today was very efficient and friendly, he was patient and professional with all the questions we put to him and had a lovely kind manner about him, we highly recommend him.
5/5
TrustpilotSophie has shown me round two houses
Sophie has shown me round three property’s in last few week been very professional at her job has not harassed me in to a decision about any off the property’s feel very comfortable with her showing me around and been very helpful in questions about the the places I’ve looked at
5/5
TrustpilotWe viewed some houses with Joe
We viewed some houses with Joe, he was very thorough and attentive has great knowledge of all properties.
5/5
TrustpilotExcellent customer service
I have found Minors and Brady to have excellent customer service. My house sale and purchase has gone through quite smoothly Claire Wilson of the Wroxham branch has been extremely helpful always cheerful and very on the ball. I would recommend this estate agent 5*
5/5
TrustpilotProfessional, knowledgable and caring!
We have received such good service from day one of putting our house on the market with Minors and Brady. All the team members have been exceptional. From the initial pricing by Karol great guidance in pricing with time to discuss and allow input from us. Megan and Magenta who carried out the viewings, excellent with the clientel viewing and made the whole experience much less stressful. Sam and Abi who we have had discussion with on the telephone have all been so helpful. Abi's negotiating skills were amazing! Nothing has been too much trouble whatever our query. Would highly recommend this company.
5/5
TrustpilotJames Hodgson showed us a house on…
James Hodgson showed us a house on Tuesday.Very helpful and full oh knowledge of not only the house but the area itself.Left us to look but was always in the background to answer any questions we had
5/5
GoogleVery very helpful thank you so much Tyler Eastall. Thank you for your help and sorry I was so fussy and awkward
5/5
GoogleJoe was very professional when he was showing us around the property and made us feel very comfortable.
5/5
GoogleMe and my partner had a viewing with magenta and she was very professional and answered any questions we had, was a nice experience.
5/5
GoogleThe after sale process went very smoothly with Claire Wilson who always kept me updated weekly, chasing anything that needed to be actioned.
5/5
GoogleWe had a house viewing with Joe today and although not the house for us, we found Joe to be helpful, very knowledgeable about the house and the local area and was able to answer the many questions we had!
5/5
GoogleGreat service from Minors and Brady, especially Claire Wilson who was excellent in her approach and kept us fully informed. Great team work from all Departments from day one. Thank you all
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
