5/5
TrustpilotMoving back to the UK from New Zealand…
Moving back to the UK from New Zealand is difficult with lots of different jobs to 'tackle'Thankfully finding a let wasn't one of them. Beth Linton made the process nice and easy!
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,719 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,719 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,000
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,612 reviews · 306 on Google (4.9)140 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,366 reviews · 583 on Google (4.9)159 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,284 reviews · 547 on Google (4.9)126 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,132 reviews · 361 on Google (4.8)132 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSold successfully
Despite a lengthy chain with various complexities, Rosie Turley at the Unthank Road office did a great job holding it together and getting it over the line once we had an offer.
5/5
TrustpilotSold a house with them this year with…
Sold a house with them this year with Cass as the agent, she has been really good, super helpful, friendly, chased everything thats needed chasing for me, explained things, and in general been lovely to deal with
5/5
TrustpilotSelling our house and assisting with purchase
Rosie Turley was a massive help in getting our property sold and securing our onward purchase. She was punctual and professional yet friendly, always ready to move the transaction along when we asked. Rosie kept us in the loop for anything going on and overall made the process very simple and stress-free.
5/5
TrustpilotGreat service - easy move
Excellent service. Sonya particularly is wonderful: she is super organised and efficient, making everything in terms of move run smoothly. I really appreciate how she communicates everything clearly and is supportive. Thank you.
5/5
TrustpilotMinors and Brady sold our house!
Everything was professionally managed, culminating in what we wanted- a sale at a price we were happy with. We were kept informed and engaged in dialogue from the very start, which reassured us that we really had found the best people to sell our house. As soon as the negotiation team had found our buyer, the after sales team took over: Jessica kept us up to date, giving a gentle nudge when required to make sure there were no needless delays. She and the other Minors and Brady staff were patient and respectful throughout the process whilst still moving on with the sale right to completion. Genuinely impressed !
5/5
TrustpilotWould recommend Minors & Brady
We dealt with Jessica Kemp and Dan Emery in the process of buying our first property. They have been friendly and helpful and kept us informed throughout the process, making what could be a stressful experience more enjoyable for us. Thankyou!
5/5
TrustpilotI have been dealing with Rosie Turley…
I have been dealing with Rosie Turley and she has made the purchasing process completely smooth sailing, always happy to help me when requested and most of all being incredibly polite and understanding throughout the whole transaction. Couldn’t recommend anyone better to hold my hand through it! Thank you Rosie!
5/5
TrustpilotVery good service and presentation
James did a very good job on showing us few properties in Norwich, It was our first time in the city and he provided some very useful informations about the various areas which have definitely helped in our decision making process.
5/5
TrustpilotJoe escorted me round the property and…
Joe escorted me round the property and also spoke afterwards...seemed genuinely interested in properties.
5/5
TrustpilotGreat service from Minors and Brady
Great service from Minors and Brady, in particular the after sales service. We were looked after by Nagilla extremely well. Very communicative and responsive, she couldn't do enough to get our purchase over the line. Thank you so much.
5/5
TrustpilotPatience and persistence count
Rosie Turley has made this notoriously difficult process (buying a house in England) more bearable. She has kept track of the purchase process over a considerable period of time, and made me feel that at least someone was on side in the face of complications. Like others at Minors and Brady she has chased information diligently, prodded the various parties to maintain communication, and steered events as far as possible to achieve a satisfactory conclusion. Thank you Rosie, and well done.
5/5
TrustpilotSonya
We’ve had Sonya balls for the last couple of years & does our house inspections and we’ve never had any issues. Very professional and easy to talk to if there’s ever any problems
5/5
TrustpilotGreat estate agents
Great estate agents. James was brilliant, professional, well prepared and answered all our questions during the property viewing.
2/5
TrustpilotVery poor experience with the Dereham…
Very poor experience with the Dereham office.Slow to respond, failed to obtain requested information.Overall a poor service
5/5
TrustpilotCastle View - Castle Acre
Eleanor presented the property in a clear, concise professional manner. She was very knowledgable about all aspects of the house and the surrounding area and readily answered all of our many questions. Eleanor is a credit to Minors and Brady Estate Agents.
5/5
TrustpilotOver the line at last
We have never used a progressor for earlier sales but what a difference it made. Nagilla kept us informed all the way through the process. She was very professional and understood our problems which she sorted out. Minors and Brady should be very proud of her.Thanks a million.Jan & Mick Denny
5/5
TrustpilotWe have been dealing with Sonya Balls…
We have been dealing with Sonya Balls at the Wroxham branch about a rental property, we have been so impressed with the kind and thoughtful way in which she has looked after us, it is lovely in this day and age to find someone with compassion who truly looks after clients interests. Her communication and follow up has been second to none, thank you!
5/5
TrustpilotGreat service with efficient…
Great service with efficient communication. Thanks Sophie, she is very helpful.
5/5
TrustpilotWe had a viewing at a lovely property…
We had a viewing at a lovely property in Norwich with Joe. He answered all our questions and was well informed on the property and surrounding area. Thanks so much
5/5
TrustpilotSonya at Minors and Brady …
Sonya at Minors and Brady has been amazing sorting things out with our rental her knowledge and expertise have been outstanding but more importantly her patience and understanding of the importance of both tenant and landlords being happy.Thankyou !!
5/5
TrustpilotSo far so good!!
So far so good, currently have my house advertised with them so hoping it sells.Mia in the office has given me the advertisement and I must say, it's beyond expectation. Extremely professional photography and excellent description.Minors are always quick to get back to enquiries. Definitely chose the right agents.
5/5
TrustpilotMany thanks to Stephen for the friendly and professional support
It was an easy decision to use Minors & Brady as sole agents for my rental search. From the outset Stephen has gone to lengths above and beyond the call of duty. Friendly, helpful and professional advice has been provided at all times, responding to calls and emails in a very timely manner. I would have no hesitation in recommending this company to anyone seeking a property to rent or buy in Norfolk.
5/5
TrustpilotGood people to deal with
Good people to deal with, if I have a problem of any kind Sonya balls is always there to help and gets things sorted quickly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
