Trusted Agent profile
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThank you!
Can't thank Rosie Turley enough for the work she put in to the sale of properties we had on with Minors & Brady. She dealt every situation that arose quickly and professionally, keeping me up to date every step of the sale process. Our ongoing purchase has just completed and we can not wait to move into our new home thanks to Rosie and Charlie!
5/5
TrustpilotMinors and Brady - got there in the end - Great Work
From start to finish working with Rosie Turley from Minors and Brady Estate Agents was stress free, even towards the end when a few issues were raised she delt with them professionally and efficiently. Rosie was very pro-active with queries and when liaising between relevant parties. Most of all she was approachable and friendly and ensured our property purchase ran as smoothly as possible. I would definitely recommend Minors and brady estate agents Thank you to the whole team committed to the end!
5/5
TrustpilotJoe is so professional and giving us…
Joe is so professional and giving us amazing suggestions. Thank you!
5/5
TrustpilotMinors and Brady have been amazing, great estate agents
Minors and Brady have been great, I really appreciate the care and attention they give. A special mention to Connie who has helped and supported us as first time buyers, thank you!
5/5
TrustpilotMinors & Brady have been excellent…
Minors & Brady have been excellent throughout and we would not hesitate to use them again. Rosie Turley in particular has gone over and above aboard to get this over the line and worked exceptionally hard and sometimes under trying circumstances. Thank you Rosie for all your hard work, it has been very much appreciated as you have taken a lot of pressure off us.
5/5
TrustpilotBiggest thanks to Connie for securing…
Biggest thanks to Connie for securing our offer on our dream property! We really appreciate all of your help and the efficiency of how everything has been sorted. Thank you so much!
5/5
TrustpilotWas met by Hannah Graver for the…
Was met by Hannah Graver for the viewing, Hannah was extremely helpful, friendly and very knowledgeable about the property and local area.Very positive viewing although not the property for me.
5/5
TrustpilotRosie Turley
Rosie has been amazing! Getting my purchase across the line to exchange of contracts. I think without her help and support we would still be waiting. I can't recommend her enough. Keep up the good work.
5/5
TrustpilotRgreat companyeally pleased with the company as a…
Really pleased with the company as a whole they always answered the phone promptly and worked hard to sell our house in a very difficult market l must also praise Jessica in the norwich office who handled after sales who's help was great especially at the end of the process T Clark
5/5
TrustpilotQuick and efficient service
Quick and efficient service! Connie was extremely helpful and made the process as easy as possible!
4/5
TrustpilotNo real problems experienced apart from…
No real problems experienced apart from a viewing being cancelled at last minute due to staff emergency. Apart from that Jessica updated me on a regular basis and any queries were responded to promptly and the final push towards meeting deadline completion date was addressed professionally.
5/5
TrustpilotVery pleased and happy. M&B is the best choice
Minors and Brady recently let our house. We are very happy with their letting arrangements. Sonya Ball, the property manager, was very helpful in arranging everything we needed. Sonya communicated with the tenants and quickly resolved the problems by arranging the work; especially since we live far away from the property, this was very helpful. We are very pleased
5/5
TrustpilotVery happy with the service
Very happy with the service, particularly having Sonya looking after our letting and sorting any issues.
5/5
TrustpilotSonya was great and sorted my…
Sonya was great and sorted my maintenance issue very promptly And very helpful and polite thank you 😊(I am a landlord)
5/5
TrustpilotGood Service
Good Service, and Sonya is very helpful and friendly she is a credit to the company.
5/5
TrustpilotRegular updates and reassurance
Thankful to have had Claire Wilson progressing our house purchase. We were reassured by her regular updates and very grateful for her promptness in returning calls and answering our queries. She coordinated and communicated very effectively with all other parties involved and we always felt 'in the loop'. We would like to thank Claire for all her help.
5/5
TrustpilotSonya helped us find our rental…
Sonya helped us find our rental property and has been so helpful since with advice and maintenance!
5/5
TrustpilotRecently became our letting agents and…
Recently became our letting agents and have been so helpful with everything we needed. Especially a lady called Sonya. She answers every question I have quickly and in a manor that I understand to make things as simple as possible and has just been so helpful when trying to move or get work done. Could not recommend anymore
5/5
TrustpilotVery pleased
Very pleased with the service Sam has been very helpful and supportive completely hassle free service from first enquiry to hand over..
5/5
TrustpilotMoving back to the UK from New Zealand…
Moving back to the UK from New Zealand is difficult with lots of different jobs to 'tackle'Thankfully finding a let wasn't one of them. Beth Linton made the process nice and easy!
5/5
TrustpilotSold successfully
Despite a lengthy chain with various complexities, Rosie Turley at the Unthank Road office did a great job holding it together and getting it over the line once we had an offer.
5/5
TrustpilotSold a house with them this year with…
Sold a house with them this year with Cass as the agent, she has been really good, super helpful, friendly, chased everything thats needed chasing for me, explained things, and in general been lovely to deal with
5/5
TrustpilotSelling our house and assisting with purchase
Rosie Turley was a massive help in getting our property sold and securing our onward purchase. She was punctual and professional yet friendly, always ready to move the transaction along when we asked. Rosie kept us in the loop for anything going on and overall made the process very simple and stress-free.
5/5
TrustpilotGreat service - easy move
Excellent service. Sonya particularly is wonderful: she is super organised and efficient, making everything in terms of move run smoothly. I really appreciate how she communicates everything clearly and is supportive. Thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,360.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
