Trusted Agent profile
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotClaire at Minors & Brady
Claire at Minors & Brady has been great. Always kept in touch with any updates all the way through and got straight back to us if needed. I have never used an estate agent that works so hard to help with everything. Thank you Claire it’s been a pleasure from start to finish.
5/5
TrustpilotClaire Wilson was very helpful and she…
Claire Wilson was very helpful and she updated me throughout and the service was great. Would highly recommend.
5/5
TrustpilotClaire Wilson - First time buyers
Claire Wilson helped us through the whole experience, it was myself and my partners first home and she was amazing, she explained everything clearly and ensured regular communication was kept with us throughout which made us feel a lot more happier throughout the whole process. Thankyou so much Claire for all your support through the process
5/5
TrustpilotExcellent service
Our sale was a long process , complicated, stressful and involved a lot of people in the chain. Minors and Brady,( Clare) took away the stress and made the process bearable, pulled everything together, her communication was second to none. Excellent service!
5/5
TrustpilotMyself and my husband bought our first…
Myself and my husband bought our first home together through Minors & Brady 4 years ago, they were so helpful and kept us updated. Earlier this year, we decided to sell our home through Minors & Brady due to a growing family. We knew we wanted to sell our home through Minors & Brady as we had a really positive experience from them throughout our buying process, our current home was sold quite quickly. Cassandra Creek kept us updated through the process weekly and she was very understanding, it was very helpful to have updated weekly. Many thanks to Cassandra and all at Minors & Brady for all of your help. We are very much looking forward to move into our new home with our new growing family.
5/5
GoogleReally great experience with Lee Mortier and team at Minors & Brady. We viewed a few properties with them after we decided we wanted to find somewhere in Norfolk to buy. Lee and the team were very helpful in arranging viewings. Then when we decided to make an offer on one, we were kept up to date throughout and got to STC very smoothly. Highly recommend them for purchasing a property and huge thanks again to Lee.
5/5
GoogleToday we viewed 2 properties. Amy was very helpful. We didn't feel rushed looking around. She answered our questions both about the properties and surrounding areas, bus services, trains, shops ect. If I could give her a 10 I would.
5/5
GoogleI have recently had a few house viewings with Amy at minors and Brady. She has been amazing and so helpful with all the information I need to help buy my first house. It can be a very overwhelming process but she has really helped put my mind at rest! Thanks Amy!
5/5
TrustpilotMinors and Brady are the bedt…
Chris Fulcher has been very helpful with the initial purchase of my apartment. He was friendly and very approachable.The people arranging viewings were also nice friendly people. Minors and Brady are the number one in my book!
5/5
TrustpilotExcellent Customer Service
Having just bought our first holiday home for our business through Minors & Brady, we found there customer service outstanding, especially Claire, who kept us updated on a weekly basis, Claire knew most updates from our solicitor before we did!!It was an absolute pleasure working with them and exactly how customer service should be!Thank you for all of your help!!
5/5
TrustpilotHaving just purchased our first home
Having just purchased our first home, Cass has taken care of everything for us. Kept us informed every step of the way, and made sure our experience is stress free.I cannot recommend her enough, a true credit to her company.
5/5
GoogleSarah has been very good in the process, I have no faults, she is always there to help and is vert prompt. 5 star. 👍🏻 …
5/5
GoogleHaving dealt with Sarah Clifton we can highly recommend how she handled our purchase . Easily contactable and explained any questions we had .
5/5
GoogleSarah was truly wonderful and very helpful. So much so that we are jetting off on a two week course to a Caribbean island, Providencia to discuss sales tactics. Joking aside, a charming and wonderful chit-chat on potential property Maggi (my wife) and I are thinking of putting an offer in. Thank you.
5/5
TrustpilotReview for Cassie Creak
Cassie has been really friendly and helpful. Any question, big or small, was answered in a timely manner. I got updates on the purchase of my property quite often so I never felt in the dark throughout the whole process. Thank you.
5/5
TrustpilotCassandra Creek from Minors & Brady was amazing!
Cassandra Creek from Minors & Brady was amazing throughout the whole process of selling my house. During some testing times Cass was excellent at listening to my needs and being able relay this back to the buyers with sensitivity and professionalism. l can't thank Cass and her team enough,. Thank you!
5/5
TrustpilotMinors and Brady have had an experience…
Minors and Brady have had an experience helping us see our property. They have been understanding and patient the whole way through the process. Would highly recommend.
5/5
GoogleMinors & Brady have been my first realtors as I’m a first time buyer … they’ve helped me and been really quick and efficient, Connie has been great and super speedy and made things super easy for me , couldn’t recommend more !! Thank YOU :))))))
5/5
GoogleExcellent service! Our first time buying process has gone so smoothly so far and we couldn’t be more happier with the service we have received from minors and Brady at Wroxham. Everyone has been so friendly and helpful and our experience of buying our first home has been a lot less stressful than we thought! Lee Mortier has been amazing at being so responsive to our emails and keeping us in the loop, we have had no waiting around to hear back or having to chase anything which has been great!! 😊
5/5
GoogleFrom initially putting our house on the market to the recent exchange of contracts we have been well looked after. All the staff we dealt with have been friendly and efficient and chased up solicitors when required. Lee Mortier has also been very helpful liaising with our buyer and keeping us informed.
5/5
GoogleLee Mortimer has been working for us to get moved. He's been excellent for communication and keeping us updated. I cannot praise him enough! Excellent customer service and professionalism all throughout our move. I highly recommend this Estate Agents for getting things done and sorted so quickly. Thank you so very much Minors & Brady and especially to Lee Mortimer for his endless efforts in helping us out.
5/5
TrustpilotNicole Review
Nicole showed me around 2 properties today . She was a breath of fresh air . She was polite , informative and made us feel comfortable and not rushed . She explained next steps for putting in an offer .
5/5
TrustpilotReally great response as we were shown…
Really great response as we were shown the property the very same day as we’re going on holiday the next day! Amy who showed us around & Macey who sealed the deal for us. Thank you & will look forward to working with you to the end of the purchase.
5/5
TrustpilotWell done Jessica.
Well done Jessica.a hugh thank you to Jessica for her patience over the last few weeks trying to sort a completion date with a big chain, your hard work paid off. excellent service would recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
