5/5
GoogleIt was a pleasant experience talking with Charles. The property is lovely and hoping to see you soon. Cheers
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)145 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,370 reviews · 583 on Google (4.9)165 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)132 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleViewed a property with Charles. He was Knowledgable and helpful and gave us good advice. Excellent experience.
5/5
GoogleCharles Waterman has been really helpful through the process of searching for a home, and was friendly and knowledgeable when we met in person for one of our viewings :) thank you Charles!
5/5
GoogleRosie Turley has been really helpful with the completion of our first house. Thanks to everyone at Minors and Brady!
5/5
GoogleManaged the sale really well and agents on viewings were friendly. Rosie in the after sales kept me updated throughout.
5/5
GoogleConnie was extremely helpful during negotiations, kept me informed, and responded promptly to all questions and requests, and was the perfect mix of friendly and professional.
5/5
GoogleCharles made our viewing experience outstanding. He was extremely professional, knowledgeable and friendly. Thank you Charles’s for a great viewing!
5/5
GoogleHi. Magenta (as the viewing agent for this property) struck the perfect balance between allowing us to view the property in our time, but also being there to answer our questions. Very professional and friendly, so our thanks again to her for her time showing us this property. Roan Beckley & Eve Sewell.
1/5
GoogleI felt I was pushed aggressively throughout the onboarding process. Here's what happened: - Admin error claiming the property was available from 9th August, when this was 9th September. This admin error caused me great stress as I was relying on moving in around the move-in date. - Their referencing company, LetAlliance, conducted extensive and invasive background checks on us. Demanded I gave them 6 months of bank statements to prove I had a home address. This is relevant to Minor's and Brady as it's a component of the move-in process. - Repeatedly requesting the same documents despite giving them what was necessary. For example, I had given them a passport, and they requested this 3 additional times after. - Daily spam emails for documents. Got annoying, so I moved them to my spam folder. - Attempted to harass my phone number (which I couldn't see because I was abroad), then harassed my friends immediately afterwards, causing additional problems for information they had already received. - Lack of clarity regarding who would be controlling the communications of the property. Even our landlady became annoyed and parted ways with Minor's and Brady. Avoid like the plague. (Edit: Minor's and Brady were responsive to feedback and personally sent me an email. As a result of my misunderstanding, I have updated the review to accurately reflect my experience).
Agent replied · 11 November 2024
Hi Jake, we are genuinely sorry to hear of your experience and are concerned by your feedback. Luke, our Head of Lettings, has tried contacting you to discuss this further. Please do come back to us on 01603 801844 or luke@minorsandbrady.co.uk
5/5
GoogleCharles helped us to view a property today and was an absolute star! He answered all of our questions with ease and made the whole experience very enjoyable for us. Charles is an absolute asset to the minors and Brady team.
5/5
GoogleRosie has been very informative throughout the purchasing process. She always kept us up to date on developments and changes through the period and I would recommend her services!
5/5
GoogleRosie in Norwich branch has been great! Always keeps us up to date and in the know. She's pushed things along nicely been lovely throughout.
5/5
GoogleI can’t recommend Minors & Brady enough, especially Magenta. Her can-do attitude is a breath of fresh air. It made the whole process enjoyable and efficient. Well done and thank you!
5/5
GoogleRosie Turley was absolutely amazing for us! As first time buyers she gave us much needed advice and helped with the final completion on our house! We couldn’t have done it without her!
5/5
GoogleSo pleased I decided to sell my house with Minors and Brady. Liam, Connie and Rosie were extremely helpful and lovely to work with. Would definitely recommend to anybody looking to move!
5/5
GoogleFantastic service start to finish, especially from Beth, who was in charge of myself and my partner's move. She kept us well informed and supported, and was very patient with us too. I definitely recommend this agency. I suggest asking for Beth or James.
5/5
GoogleCharles was a pleasure to deal with and gave an excellent viewing. He was polite and informative whilst being in no way intrusive, allowing us to look round the property in our own time whilst being quietly on hand to answer any questions. Very good indeed.
5/5
GoogleHave had an excellent experience dealing with Minors and Brady recently. Charles Waterman showed me around several properties and was friendly and helpful without appearing pushy. He was punctual and willing to research any details that may not have been so straight forward. A good experience overall.
5/5
GoogleCharles hosted us for two property visits today, on behalf of my daughter. He was very good and the feedback from my daughter is that the service Charles has been providing is highly proactive and places Minors & Brady head and shoulders above the competition in the Norwich area. Well done so far - keep up the good work! 👍
5/5
GoogleAn excellent and highly professional experience at our viewing with Charles today. He was informative and easy to talk to, he was not at all pushy and took genuine interest in what we were looking for in a property. His ability to converse with people is clearly natural for Charles and he is an asset to his profession :)
5/5
GoogleOutstanding service. I had a really turbulent time with solicitors during my sale but Nagilla was excellent in chasing up and keeping things progressing, going above and beyond what I expected. Unfortunately, I lost the sale after the buyer pulled out but was able to find a new buyer. Connie was fantastic in negotiating on my behalf and helped to reach a price that allowed my onwards purchase to work. Thank you!
5/5
GoogleHuge thanks to Rosie for getting us through our sale despite a sonewhat stubborn chain! Great communication, keeping me and solicitors informed and pushing other agents into action when needed. Minors and Brady got us a good price too so overall very happy.
5/5
GoogleMy experience, thus far of working with Minors and Brady has been excellent. Everything from the initial consultation to the accurate and great representation of your property online has been nothing but brilliant. I feel as if I’m the only customer they always have time for you and get back to you when they say they will. I can see why the agency is doing so well. I have dealt with many of the members of staff all who are polite, knowledgeable and helpful. I would like to thank Connie For all her hard work and for getting our house sold, This whole process can be filled full of anxiety and I must say, Connie and the team have been there at every step to assist and ease my worries and make the process Simple and pain-free. I would highly recommend Minor and Brady as an excellent choice for people wishing to sell their home.
5/5
GoogleWe recently purchased our first house through Minors & Brady and Rosie was an amazing help throughout the process. We were constantly kept up to date with every development and whenever we needed anything from either solicitors, Rosie got straight on the case and ensured it all happened as soon as possible. As a result, we're now picking up keys to our new home less than two months from having our offer accepted!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
