Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotExcellent Service from Claire Wilson of…
Excellent Service from Claire Wilson of Minors & Brady estate agents!I can’t speak highly enough of the service I received from Minors & Brady, especially Claire Wilson, who has been outstanding throughout the entire process. From start to finish, Claire was friendly, communicative, and incredibly efficient, making the whole experience of buying a property as smooth as possible. She was always available to answer any questions, keeping me informed at every step, and her professionalism shone through in everything she did.Dealing with Claire and the rest of the Minors & Brady team has been an absolute pleasure. I would not hesitate to recommend them to anyone looking for a trustworthy and reliable estate agent in Norfolk. First-class service all round!
Warren · 18 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotFantastic after sales
Claire from After sales has been fantastic in keeping me up to date with the progress of my upcoming move and answering all my questions. She's an asset to Minors and Brady.
R · 18 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotAnge
Just as I was losing hope.. along came Ange.. knowledgeable, trustworthy, honest, helpful and the list goes on.Couldn’t recommend a better person than Ange Henderson for selling/buying property
M · 18 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotMegan was very helpful the whole way…
Megan was very helpful the whole way through the journey. She gave us constant updates after chasing both solicitors. Really made the whole process far easier.
James · 18 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotHelpful and knowledgeable
We viewed a property with Leah today who was really helpful. She had a lot of information about the local area and other parts of North Norfolk.
CollectPlus · 18 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotWell done Minors & Brady
Well done Minors & Brady for ‘being there’ when I needed a valuation, when I decided to finally put it on the market, when I sold my home and throughout this whole process so far. Minors and Brady (Wroxham Branch) sold my property within 4 weeks of it being advertised. All the team, from the initial contact with Karol (valuer) to Chris, Adelaide and Mia, were excellent when it came to communicating details. I would thoroughly recommend this Estate Agent to anyone who is considering selling their home.
Pamela · 17 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotBrilliant customer service
Worked with Ange on purchasing a new property and it has been the best experience I have ever had when purchasing a property. Communication was outstanding, always kept me in the loop and was on hand to answer any questions. Thankyou very much!
Tom · 17 October 2024 · Minors and Brady Lowestoft
★★★★★ 5/5
TrustpilotHouse Sale
Very impressed with the support, attention, communication and progressing of our house sale from the outset. Ange has restored my faith in the value of a great estate agent. Thank you. Minors and Brady did well merging with you.
Jo · 17 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
GoogleI was lucky to deal with Sarah Clifton in the negotiation to purchase a new house which was very successful so I can only thank her very much for her skilful, her professional and her friendly personality
Catherine · 17 October 2024 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleHad a great experience today with Melanie, thank you for taking your time to show us properties and really listen to what we're looking for. Look forward to viewing more properties with you until we find our perfect home. Thank you
Stacey · 17 October 2024 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleI am so impressed with the friendliness of all the staff that I have dealt with so far but the outstanding person as far as I am concerned is Sarah (Clifton), she has been truly amazing and very helpful in our sale. She has given excellent advice. I would definitely recommend your company to anyone. Thank you.
Sharon · 17 October 2024 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
TrustpilotRyan showed me round the 2 properties…
Ryan showed me round the 2 properties today was very informative and professional
Sarah · 16 October 2024 · Minors and Brady Lowestoft
★★★★★ 5/5
TrustpilotRecommend highly
Myself and my partner recently viewed a couple of properties with Elle. She made us both feel at ease and could answer all questions. She took her time to show us round and she listened to what we were looking for and how she could help. Minors and Brady are lucky to have her :)
Libby · 16 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotHouse sale
We used Minors and Brady to sell our parents home. We weren’t overally impressed with the service we received initially when the property went on the market. We weren’t kept up to date with weekly contact like promised and we just felt they weren’t pushing the property enough. We were having to call and chase them for updates. Saying that once the sale had been agreed Claire Wilson was brilliant. Weekly updates and on the ball service. Very professional.
Em · 15 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotWent above and beyond
So pleased with our dealings with Minors and Brady, Adelaide went above and beyond to help us in our property search. Arranging viewings and communication was brilliant.
Ms · 14 October 2024 · Minors and Brady Dereham
★★★★★ 1/5
TrustpilotToo Many Invited Reviews & Too Many Price Reductions!
People should beware of what they see here on Trust Pilot, as the vast majority of the glowing 5* reviews, always praising staff by name, are invited! Or, in more appropriate terms, pestered! I made the mistake of using these people, and even before the property went live, I was sent an email by a woman in their listing department asking me to leave a positive review!! This also happened to someone else I knew, some months before! It is clear they do this; just look at the number of once only reviewers here, and the fact they praise!This company are also renowned for taking properties on at full valuation, backed up by their values, and then, as in my experience, within less than two weeks, if not sold, they phone and hassle for a price reduction! This happened to me and to the people I referred to, as well! It doesn’t stop there, as if another two weeks pass and the property has still not sold, they suggest another price reduction! When I questioned their logic and said a firm no, they kept the pressure up, even misquoting statistics, to support their own claims of being the best selling agent in the area! False claims, based on ALL of their offices, scattered across a large area, and NOT specific to just one area! These people rely on commission and it doesn’t matter to them if the slice thousands off the asking price as all they lose is a few hundred, as a company, and a few pounds as the agent handling any sale! My advice is go elsewhere, but if you signed a contract, get out of it after it has run, change agent and before that refuse any cajoling or bullying to drop your price! After all, they valued it, not you!
Just · 14 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotLeah was very professional and friendly…
Leah was very professional and friendly when showing us round a property and helpful in answering any questions we had.
Mrs · 14 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotWow fantastic
Wow. What can I say. Fantastic enthusiastic team at Minor and Brady’s. Exceptional work from AysegulCapti with regard to communication with a very tough conveyancer, but Aysegul was totally on it. And we completed within 6 weeks. Well done Ayaegul, true recognition for your hard work and determination to finalise the Sale. 5 stars all the way.
Kim · 14 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
TrustpilotSale of Property
Aysegul was amazing throughout the whole process . she answered any questions that were raised and responded quickly . She kept me up to date and was professional throughout.especially dealing with a difficult solicitor on the buyers side
Mark · 14 October 2024 · Minors and Brady Dereham
★★★★★ 5/5
GoogleDealt with Rosie at the Norwich branch. She was a true superstar going over and beyond to get my transaction completed. Great experience.
David · 14 October 2024 · Minors and Brady Norwich
★★★★★ 5/5
GoogleVery happy with the service provided by Minors and Brady and especially Connie Staff. Unlike other agencies I’ve used in the past that give no information, she kept me up to date every week with how things were progressing and was quick to respond to any queries I had. Would definitely recommend.
Adam · 14 October 2024 · Minors and Brady Norwich
★★★★★ 5/5
GoogleI have had a really positive experience with Minors and Brady, from a valuation from Liam, to discussions with Matthew and excellent customer service from Connie through dealing with the buyers. I thoroughly recommend using Minors and Brady. What I particularly like is their fast response to questions regarding the sale to emails and follow ups via the telephone. Having dealt with many agents in Norwich, Minors are without doubt the best I have come across.
Alex · 14 October 2024 · Minors and Brady Norwich
★★★★★ 5/5
GoogleLouis was lovely! Despite me keeping him waiting half an hour he was friendly and enthusiastic.
Unfortunately the house wasn’t for me but still a great experience
Nicola · 12 October 2024 · Minors and Brady Dereham
Agent replied · 14 June 2024
Hi Nicola,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Louis, we will be sure to share your kind words with him.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleWe were shown around a property by Louis who was friendly, warm, informative and professional. He was able to answer our questions about the property and very accommodating to us! He even stayed a little longer for us to have a deep look around
Rosie · 12 October 2024 · Minors and Brady Dereham
Agent replied · 14 June 2024
Hi Rosie,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Louis, we will be sure to share your kind words with him.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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