Trusted Agent profile
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
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Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery happy with the service I received from Minors and Brady at both Dereham and Norwich. Big thanks to Chloe Curtis for continuing to push things through to completion, despite the restrictions and challenges to all. Thanks!PositiveProfessionalism
5/5
GoogleAlthough the property we wanted to view had just sold, they organised a valuation on our property through their Wroxham office. After selling it in five days, we know the Dereham office will continue to send us new properties as they come to market. Not usually a fan of estate agents, I have been very impressed.
5/5
GoogleDealing with Bailey has been an absolutely pleasure: he has been genuine, professional and responsive to all my queries. Makes the process so much easier! Glad to have had him as my agent.
5/5
GoogleExcellent service from Callum and the team at Dereham. Listing to sale was only 6 days, they kept me informed and updated on an almost daily basis and their valuation was absolutely bang-on. Wouldn't hesitate to use them again!
5/5
GoogleExecellent after sales team. Sarah Short dealing with the property we were buying was very professional and helpful. Highly recommend Minors and Brady estate agents
5/5
GoogleVery happy with the service we got from the team and especially Callum Butler. Was very helpful though the hole process and would highly recommend them to everyone, will definitely use them again in the future if we sell again. Much better then over estate agents we’ve had business with.
5/5
GoogleHad a viewing yesterday, of a property with Bailey from the Dereham branch of Minors & Brady. Very professional, yet friendly and polite young man, who answered our questions well, and listened to us. Also very Covid safe.PositiveProfessionalism
5/5
GoogleExcellent service from Daniel and all the team. Would fully recommend Minors and Brady in Dereham. Very positive and enthusiastic team. Provided a 5 star service. Sold my property in a few weeks. Thank you to Daniel and the team.PositiveResponsiveness, Professionalism
5/5
GoogleThese guys were really helpful during our move! Sarah on the sales progression team was brilliant at chasing up everyone's solicitors and keeping things moving. We really appreciated how communicative these guys were - a real pleasure to work with.
5/5
GoogleI was tremendously pleased and satisfied with the services provide from my agent Liam Kevern from start to finish. Despite being young, he was extremely knowledgeable and his level of professionalism was exemplary. It was evident that he was working hard behind the scenes to get my property sold and to find me exactly what I wanted.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMany thanks to the whole Dereham team particularly Jack & Dan who have provided excellent help & support and our house sold within a month!! We are also buying our next house through them and we have been kept updated throughout. We would thoroughly recommend them. Thank youPositiveResponsiveness, Professionalism
5/5
GoogleDan Emery who has handled the property has been excellent from start to finish. Great communication, flexibility and proactive. When buying and selling a property it doesn't take long to spot good and bad service, I would say they are setting the benchmark for the rest to followPositiveProfessionalism
5/5
GoogleI had a couple of viewings with lexy on Saturday morning. she was polite, professional and very knowledgeable. Little did I know she was new to the company. You would never have known this with how she carried out the viewings. Me and my partner will happily use your services again. 5 star review, Many thanks :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy wife and I viewed a property yesterday and Lexy Chamberlain from the Dereham office of Minors & Brady showed us around. She was very helpful and confident with a good knowledge of the property. I wish her every success in the Estate Agency profession.PositiveResponsiveness, Professionalism
5/5
GoogleHad a viewing on Saturday with Cass showing us around, she was very personable, organised and full of information. Also dealt with Dan and Jack and the Team in Dereham and I would highly recommend these guys. Very professional all round service.
5/5
GoogleThe team at Dereham were very helpful in assisting us to find a house. in particular Liam provided excellent service providing detailed information about each house we viewed as well as providing us with details of other houses that met our needs. All in all an excellent service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI would definitely recommend Minors & Brady Estate Agents. I have been dealing with their newest branch in Dereham and even though they are new here their professionalism clearly shows they are established elsewhere. Nothing was too much trouble, I was kept updated throughout and Jack kept me fully informed as we approached completion. All very smooth.PositiveProfessionalism
5/5
GoogleI recently sold my house through Minors and Brady in Dereham. Daniel, the branch manager was particularly good. He was proactive and supportive through the entire process and clearly worked above and beyond. Special thanks to Daniel and the rest of the team at the Dereham branch.
5/5
GoogleMet with Bailey (a trainee property consultant) who was very friendly and helpful. Arrived on time and offered advice about other properties he was aware of which may have been of interest to us. Good customer service. Many thanks to Bailey
5/5
GoogleI had the pleasure of using Minors and Brady whilst struggling to sell my small property in Dereham . In a matter of days once on board I had offers on the table . I was always kept in the know by the follow up team who did their upmost to get the sale through efficiently and iron out any issues . Special thanks to Dan and Callum butler for there personal touch . Will use again in the future if the situation arises . Many thanks.PositiveResponsiveness, Professionalism
5/5
GoogleOutstanding service received from Jack, he went above and beyond to assist us on a Friday evening to get the job done. It's so refreshing to deal with an estate agents who are friendly, helpful, professional and actually want to assist you. We now know where to go for anything property related! Thank you Jack and all at Minors and Brady Dereham!PositiveProfessionalism
5/5
GoogleMy property had been on the market with another agent for several months before i advertised with Minors and Brady (Dereham). The advert photos really stood out and the description of my property was accurate and not misleading. Within days i had a buyer. Daniel, Jamie from the Dereham office have stayed in regular contact as have the aftersales team particularly Jack Deeley who provided me with valuable advice after my ongoing purchase fell through. My sale is due to go through this Friday!. Thankyou Minors and Brady!!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe recently completed on a property in Dereham. Sarah was really helpful and explained any queries and questions that came up really clearly, we couldn’t have made it through without her, amazing. Will certainly use Minors and Brady for any future sales or lettings.
4/5
GoogleSo we rang Minors and Brady at Dereham and Liam answered the phone , we arranged a viewing the following day and it was Liam who was at the property waiting for us .he was well suited and booted very professional, and friendly and we didn’t feel pressurised at any time during the visit. So impressed we put an offer in for the property , good salesman .
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 2,606 reviews rated 4.9 out of 5, followed by Norwich with 2,358.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
