Trusted Agent profile
★★★★★
4,721 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,721 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,002
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service from start to finish, informative and efficient throughout the whole process. Hannah Graver was excellent at the viewings, very friendly, personable and made us feel relaxed. Would highly recommend.PositiveProfessionalism
5/5
GoogleMany thanks to Dan for his initial involvement then Charlie and his team for getting the viewing completed in good fashion and obtaining a quick sale at the asking price. Most importantly I am grateful to Ben in after sales for always keeping me posted of progress and prompting things when needed. Cracking job from a cracking company.PositiveResponsiveness, Professionalism
5/5
GoogleWe met Hannah yesterday to view a property , she arrived on time was very professional and helpful throughout . We spent as much time as we needed and didn't feel in any way rushed . Hannah is a lovely lady and a credit to your company .PositiveProfessionalism
5/5
GoogleHannah Graver showed me round a property this week and she was very professional, friendly and gave me lots of information about the property. She put me at ease, didn’t rush me and was very knowledgeable. She is a credit to Minors & Brady. Thank you Hannah!PositiveResponsiveness
5/5
GoogleWe have had Hannah show us round a few properties and she has always been very polite, knowledgeable and professional. Hannah makes you feel at ease and she’s never pushy which is lovely.PositiveResponsiveness, Professionalism
5/5
GoogleSold our property through the Lowestoft branch of Minors & Brady. Thanks to Scott in after sales for regular updates and communication throughout. He worked tirelessly through our sale ,which went on several months. Well done Scott, thanks for everything. We would recommend them as agents for their level of professionalism and friendly service throughout too. Well done Minors & Brady, here's to your continued future success.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEverything changed when Luke called at our door step on a Saturday afternoon and introduce Minors & Brady to us.....short cut, in 10 days our house was sold!! Such a vibrant, friendly, kind and professional team we meet in the process and all became so much pleasant and smooth. Tasmin you really made me smile and we're so grateful for all your efforts and feedback. We highly recommend the good quality and good value of this service. Thank you all Mrs & Mr TabordaPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHaving been recommended to engage Minors & Brady by a friend we have certainly been very impressed by their highly professional but friendly service. From the initial phone call, the prompt valuation, the excellent quality of their marketing material to the invaluable and very prompt feedback from those viewing I cannot recommend them enough. Whilst all those in the office are excellent, I have to give a very special shout out for Tamsin. She has conducted every viewing on our house and I cannot praise her enough for her knowledgeable and enthusiastic approach. She shows exactly the right balance between professionalism and friendliness when showing potential buyers around. Thank you Tamsin! If anyone is in need of an estate agent either buying or selling I would definitely recommend you give Minors and Brady a call.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe are currently going through the process of buying our first home, we fell in love with a property and Millie from Lowestoft branch showed me around, then come back later the same day so my husband could look. She was so helpful and nothing was too much trouble. We are still going through the process but she kept me updated on how things were looking and we are so impressed with the service we are receiving, thank you Millie and team!PositiveProfessionalism
5/5
FacebookWe had a great experience selling our house with Charlie and his team at Lowestoft in the summer. It was our first time selling a house and they were there every step of the way to offer reassurance. Would definitely recommend Minors and Brady.
5/5
GoogleWe have been speaking with Mia since January this year with our wants and needs with not the biggest of budgets on the property market. She didn’t fail to find us properties that she thought would be suitable. We found what was our perfect property and despite thinking that it would never happen, Mia worked tirelessly with us and the vendor to actually make it happen. And she did just that! Friendly, helpful and willing to listen to every point and concern, we would not have the house we fell in love with if it wasn’t for her and we cannot thank her enough. She’s a credit to Minors and Brady and deserves every success and recognition coming her way :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBungalow on the market with another estate agent for 3 weeks, 1 viewing and none of their promises came to anything. Then, switched to Minors & Brady. Property on the market for 3 days, 2 viewings on day one and offer made and accepted on day 3. Those facts speak for themselves. Tamsin was on the case from the word go and matched my property with a suitable buyer very quickly. It's good to work with people who know their job and do it so well. They'll be my first port of call if I'm in the market for a property again 👍
5/5
GoogleWe have been really impressed with the professionalism and communication that we have had with Jamie at Minors and Brady. From the day our offer was accepted Jamie kept us in the loop with how we were progressing, answered all of our questions and queries in a timely manner and was a really lovely chap to deal with. He is a real asset to the Dereham team and we cannot thank him enough!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBrilliant Service! We recently bought our first house through Minors and Brady and found the service to be fantastic! The communication was great, we were updated regularly and Scott was available whenever we had any queries. They really made the process smooth and stress-free! Highly recommend!PositiveQuality, Professionalism, Value
5/5
GoogleSo far so good! Initially put my property up with another estate agent and that was a big mistake. I switched to Minors and Brady and they immediately got me viewers and an offer. The team have been great so far including Caitlin who's been overseeing communications between the seller and buyer. I'm hoping the sale will nearly be done soon but have been very impressed so far.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleChloe at the after sales team was amazing, always kept us in the loop of what was happening and constantly chased solictors to make our lives much easier and the process much smoother. Couldn’t reccomend enough thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe’ve exchanged contracts today! We are now around a week away from our move date. Although the process has been tough over the last 9 months, I can’t praise Chloe Curtis enough for her professional endeavour and to continually keep us updated with information along the way. Chloe is a huge asset to the team and should be recognised for the hard work she puts into all the chasing around in the after sales process. A huge thankyou!! 🤞 our moving day goes to plan! Mr and Mrs WelchPositiveResponsiveness, Professionalism
5/5
FacebookHighly recommend for a professional and brilliant service House valued on the market and STC in less than a week. Special mention to Millie at the Lowestoft branch for her kindness and professionalism during a whole day of viewings at our property. Such a lovely lady with an excellent selling manner couldn’t thank her enough, even staying late to accommodate viewings which led to selling our property.
5/5
GoogleWe have today completed our sale. Sarah and all staff at Minors and Brady have been superb. I would never use another estate agent in this area. The house was sold before it went online, I was kept informed every step of the way, always polite friendly staff, nothing too much trouble and miles ahead of any other local estate agents! Thank you so muchPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur whole experience with Minors and Brady has been positive. They sold our house in less than 24 hours and delivered everything they promised. Caitlin Cannell has been brilliant and kept us up to date from the viewings to the sales progression. We have now been passed over to after sales and will miss her regular calls and email updates. Thanks to the whole team - would highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe are very pleased with all the assistance and support that Chloe gave us throughout the purchase of 37 Horn Hill, Lowestoft. Following up and keeping us informed through the period.PositiveProfessionalism
5/5
GoogleWe have been looking at properties for a few months now in the Lowestoft area and have had dealings with most of the local estate agents. Minors and Brady have stood out for us. We have luckily found exactly the property we had been searching for and this is in part is all down to Tamsin who has been amazing. She has taken the time to develop a relationship with us and got to know what it is we wanted rather than directing us to properties that just were not suitable. Thankyou Tamsin you are a huge asset to the Minors and Brady team!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,612 reviews rated 4.9 out of 5, followed by Norwich with 2,366.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
