Trusted Agent profile

Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

4,732 reviews across 5 offices and 4 platforms

Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

2,295

Reviews on Google

All 5 offices

Facebook logo

4.8 / 5

424

Reviews on Facebook

All 5 offices

Yell logo

3.4 / 5

5

Reviews on Yell

All 5 offices

Trustpilot logo

2,008

Reviews on Trustpilot

Business-wide

Our offices

Minors and Brady's five offices, most reviewed first. Each has its own page.

Latest reviews from every Minors and Brady office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Fantastic estate agent. I would highly recommend to anyone buying or selling. Cass in the aftersales team was wonderful and really stepped up towards the end when things got particularly stressful. Also massive shout out to Liam from the Dereham office who came out to me on completion day with a spare key after I locked my car in the garage πŸ˜‚ what a legend! Thank you to the whole team, can't fault them. Communication and integrity second to none.PositiveResponsiveness, Quality, Professionalism, Value

Yasmine Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

We have just bought our first property and we cannot be more please with how we were treated. Dan was excellent in getting us the viewing and communicating through the initial stages. Nagilla was fantastic in the after sales team - regularly week calls for updates to keep us in the loop and also if we have questions. When questions were asked she would go above and beyond to get the answers and to keep the ball rolling. Can't speak highly of the aftersales care we received highly enough.PositiveQuality, Professionalism

Jake Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

Excellent service from Jamie Laville and the team at Dereham when we purchased our house. Kept us updated every week with what was happening with our purchase but also chased up on all the other people in the chain and kept us informed as to what was happening. If I ever had to move again I would definitely be using Minors and Brady. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Alan Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

I’d like to thank the team at Minors & Brady in Dereham for all their hard work in helping us to sell our home. All communication was answered quickly and politely and there were regular updates on the progress of the sale from Cass who ensured we knew exactly what was happening. I think other estate agents could certainly take this on board as it is such a complicated and confusing process at times. Highly recommend if you are buying and/or selling your home.PositiveResponsiveness, Quality, Professionalism

Viv Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

We have been so grateful to Cass at Minors and Brady who has steered our purchase through to completion with professionalism, commitment and dedication in the face of, at times, immensely stressful and challenging circumstances. She has always acted firmly and robustly on our behalf, as well as displaying excellent customer service and a personal approach to us as Buyers - your outgoing emails and cheerful voice will be missed! Thank you so much again Cass, you're a credit to your profession.PositiveResponsiveness, Professionalism, Value

Laura Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

As they say moving is one of the most stressful things we do .Finding the new home was just the first step. Thank goodness the team are there for us buyers . I have felt very supported by Cassandra Creak from the team . She has called regularly and kept me updated on the progress of my purchase. Answered all my questions and offered reassurance when needed in a friendly and positive manner, which has greatly helped to keep me calm . Thanks to all the team at minors and Brady I will now be moving into my dream home .PositiveResponsiveness, Quality, Professionalism, Value

Sue Β· 26 August 2022 Β· Minors and Brady Dereham

5/5

Google

We purchased our house through Minors & Brady, I cannot fault them! As we were first time buyers we had no idea what to expect. Lauren part of the after sales team has been absolutely amazing, brilliant communication, kept me up to date on a weekly basis, quick to answer any questions we had. Thank you so much Lauren for all your help, support and guidance.

Kiril Β· 25 August 2022 Β· Minors and Brady Wroxham

5/5

Google

I was apprehensive dealing with an estate agent I hadn’t used before but was very quickly out at ease by their professional and efficient approach to my purchase. Having lost a purchase earlier on in my search, Minors and Brady pulled out all the stops to help me find me the perfect property for me. Having agreed the purchase, i was assigned Caitlin Cannell to see the purchase through to completion and I could not praise her highly enough for her courtesy and professional attitude to making the process as worry free as possible. Her hard work on my behalf alone means I would have no hesitation in using Minors and Brady again in the future.PositiveProfessionalism

Daniel Β· 25 August 2022 Β· Minors and Brady Wroxham

5/5

Google

I had the absolute pleasure of dealing with Chloe in relation to a property we were purchasing from her client. I had sold my own property via an online only agent who provided little to no help moving things forward after it turned out I also had a useless solicitor. However, Chloe was professional, helpful, compassionate, patient and driven to help myself and her client. She went completely above and beyond keeping me in the loop and she so was understanding with everything. I cannot thank her enough for her assistance which was essential to getting us to completion. I will be sure to use Minors and Brady in the future.PositiveResponsiveness, Quality, Professionalism, Value

Doug Β· 25 August 2022 Β· Minors and Brady Wroxham

5/5

Google

Many thanks to Caitlin today for her patience when I requested a number of changes to the brochure. Luckily she was able to do these quickly and efficiently and get the property listed online.PositiveResponsiveness

Emma Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

Very happy with the correspondence and support we have been receiving from the extremely professional team at Minors & Brady. As a first time buyer they are giving us an immense amount of information and guidance throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Krystian Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

I had a lovely experience viewing a property with Maddy, she was prompt and informative of the house! Maddy was so lovely, friendly and confident - minors & brady are making the process of finding a home more tolerable!PositiveProfessionalism

Chloe Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

My partner and I have communicated with many estate agents over the last few weeks and the agents at Minors and Brady have been by far the best. Joe in particular has been professional, helpful and reassuring during the house finding process.PositiveResponsiveness, Quality, Professionalism

Annie Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

I attended a viewing today in Great Yarmouth with Maddy Bott. I found her to be very helpful, approachable and attentive. I like viewing properties that are advertised with Minors and Brady because the property descriptions and photos are very accurate and easy to view, showing all the great features of the property and its potential. Staff are always professional. A great selection of properties.PositiveResponsiveness, Quality, Professionalism

Jackie Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

Just starting with these guys to sell our home, Caitlin has been brilliant at getting our property on line, really quick and responsive. Jake who came to do our appraisal was professional, friendly and not at all pushy and Brook has been great with communications. Also our photographer (who's name I cannot remember) was very considerate of our home, we didn't feel he was intrusive at all and he has made it look great! Thank you all so far!PositiveResponsiveness, Professionalism

Sara Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

5/5

Google

We have sold our houses through Minors and Brady and due to move into our forever home together on Monday. It will be chaos from that point on πŸ˜‚ so I wanted to take the time in the calm before the storm to share my positive review of all the team at Caister and especially Chloe who has kept us informed with progress during the after sale period and helped push things forward when we hit obstacles with the chain. All the team are very professional and pro active which is what you need from an estate agent. Both our houses sold within hours of their first viewing and I’m sure was helped along by the way Max managed the day. Thanks Tanya and GaryPositiveResponsiveness, Professionalism

Tanya Β· 24 August 2022 Β· Minors and Brady Caister-On-Sea

1/5

Facebook

Complete waste of time from the Caister office. 2 emails and 1 voice mail and no call back what so ever. Rubbish

Alli Β· 19 August 2022 Β· Minors and Brady Lowestoft

1/5

Facebook

Unfortunately from the start the service has been very poor. Details of our house were wrongly written up and they had to come back a second time, still awaiting our own portfolio. The every Wednesday we ring our customers for updates rarely happened. The so called after sales team failed to make contact after house was sold subject to contract until I called them after two weeks... Heard nothing since. On a positive note the photographer was very good.

Brian Β· 18 August 2022 Β· Minors and Brady Lowestoft

5/5

Facebook

Shania was very helpful and the property was posted online efficiently

Mary Β· 15 August 2022 Β· Minors and Brady Lowestoft

5/5

Facebook

Done a viewing with maddy who was informative and professional

Beth Β· 12 August 2022 Β· Minors and Brady Lowestoft

5/5

Facebook

I had maddy from Caister come and value my bungalow, she was so kind and made me feel very comfortable with this decision. she also showed me around some houses and she was extremely helpful. couldn't recommend enough! thank you!

Patricia Β· 11 August 2022 Β· Minors and Brady Lowestoft

Agent replied Β· 22 February 2025

Thank you for sharing! X

5/5

Facebook

Great service so far from Marlo, Conner and Shania. Thank you so much for your hard work Nick Auber

Nick Β· 10 August 2022 Β· Minors and Brady Lowestoft

5/5

Facebook

A big thanks to Shania for property particulars 5 ***. star service Regards Roger

Roger Β· 9 August 2022 Β· Minors and Brady Lowestoft

5/5

Trustpilot

Couldn’t have been more helpful!

Gina and Lee couldn’t have been more helpful with my house sale. Would certainly use them again!

Sarah Β· 2 August 2022 Β· Minors and Brady Caister-On-Sea

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Minors and Brady is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Minors and Brady is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2020, 2026.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.

British Property Awards winners in one year, the group and its branches: 2023.

British Property Awards by year, 2023

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Minors and Brady

Which Minors and Brady office has the most reviews?

Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.

Where are the Minors and Brady offices?

The five Minors and Brady offices, by town:

  • Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
  • Dereham: 9a Market Place, Dereham, NR19 2AW
  • Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
  • Norwich: 107 Unthank Road, Norwich, NR2 2PE
  • Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?

Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.

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