Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI was apprehensive dealing with an estate agent I hadn’t used before but was very quickly out at ease by their professional and efficient approach to my purchase.
Having lost a purchase earlier on in my search, Minors and Brady pulled out all the stops to help me find me the perfect property for me.
Having agreed the purchase, i was assigned Caitlin Cannell to see the purchase through to completion and I could not praise her highly enough for her courtesy and professional attitude to making the process as worry free as possible. Her hard work on my behalf alone means I would have no hesitation in using Minors and Brady again in the future.PositiveProfessionalism
Daniel · 25 August 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleI had the absolute pleasure of dealing with Chloe in relation to a property we were purchasing from her client. I had sold my own property via an online only agent who provided little to no help moving things forward after it turned out I also had a useless solicitor. However, Chloe was professional, helpful, compassionate, patient and driven to help myself and her client. She went completely above and beyond keeping me in the loop and she so was understanding with everything. I cannot thank her enough for her assistance which was essential to getting us to completion. I will be sure to use Minors and Brady in the future.PositiveResponsiveness, Quality, Professionalism, Value
Doug · 25 August 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleMany thanks to Caitlin today for her patience when I requested a number of changes to the brochure. Luckily she was able to do these quickly and efficiently and get the property listed online.PositiveResponsiveness
Emma · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleVery happy with the correspondence and support we have been receiving from the extremely professional team at Minors & Brady. As a first time buyer they are giving us an immense amount of information and guidance throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value
Krystian · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleI had a lovely experience viewing a property with Maddy, she was prompt and informative of the house! Maddy was so lovely, friendly and confident - minors & brady are making the process of finding a home more tolerable!PositiveProfessionalism
Chloe · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleMy partner and I have communicated with many estate agents over the last few weeks and the agents at Minors and Brady have been by far the best. Joe in particular has been professional, helpful and reassuring during the house finding process.PositiveResponsiveness, Quality, Professionalism
Annie · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleI attended a viewing today in Great Yarmouth with Maddy Bott. I found her to be very helpful, approachable and attentive. I like viewing properties that are advertised with Minors and Brady because the property descriptions and photos are very accurate and easy to view, showing all the great features of the property and its potential. Staff are always professional. A great selection of properties.PositiveResponsiveness, Quality, Professionalism
Jackie · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleJust starting with these guys to sell our home, Caitlin has been brilliant at getting our property on line, really quick and responsive. Jake who came to do our appraisal was professional, friendly and not at all pushy and Brook has been great with communications. Also our photographer (who's name I cannot remember) was very considerate of our home, we didn't feel he was intrusive at all and he has made it look great! Thank you all so far!PositiveResponsiveness, Professionalism
Sara · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleWe have sold our houses through Minors and Brady and due to move into our forever home together on Monday. It will be chaos from that point on 😂 so I wanted to take the time in the calm before the storm to share my positive review of all the team at Caister and especially Chloe who has kept us informed with progress during the after sale period and helped push things forward when we hit obstacles with the chain. All the team are very professional and pro active which is what you need from an estate agent. Both our houses sold within hours of their first viewing and I’m sure was helped along by the way Max managed the day. Thanks Tanya and GaryPositiveResponsiveness, Professionalism
Tanya · 24 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 1/5
FacebookComplete waste of time from the Caister office. 2 emails and 1 voice mail and no call back what so ever. Rubbish
Alli · 19 August 2022 · Minors and Brady Lowestoft
★★★★★ 1/5
FacebookUnfortunately from the start the service has been very poor.
Details of our house were wrongly written up and they had to come back a second time, still awaiting our own portfolio.
The every Wednesday we ring our customers for updates rarely happened.
The so called after sales team failed to make contact after house was sold subject to contract until I called them after two weeks... Heard nothing since.
On a positive note the photographer was very good.
Brian · 18 August 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
FacebookShania was very helpful and the property was posted online efficiently
Mary · 15 August 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
FacebookDone a viewing with maddy who was informative and professional
Beth · 12 August 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
FacebookI had maddy from Caister come and value my bungalow, she was so kind and made me feel very comfortable with this decision. she also showed me around some houses and she was extremely helpful. couldn't recommend enough! thank you!
Patricia · 11 August 2022 · Minors and Brady Lowestoft
Agent replied · 22 February 2025
Thank you for sharing! X
★★★★★ 5/5
FacebookGreat service so far from Marlo, Conner and Shania. Thank you so much for your hard work
Nick Auber
Nick · 10 August 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
FacebookA big thanks to Shania for property particulars
5 ***. star service
Regards Roger
Roger · 9 August 2022 · Minors and Brady Lowestoft
★★★★★ 5/5
TrustpilotCouldn’t have been more helpful!
Gina and Lee couldn’t have been more helpful with my house sale. Would certainly use them again!
Sarah · 2 August 2022 · Minors and Brady Caister-On-Sea
★★★★★ 1/5
TrustpilotAvoid at all costs
Avoid at all costs, Minors and Brady are the most dishonest and untrustworthy company I have ever come across. Selling our house through them and the list of issues is endless, here are some highlights;1. Lost our house keys and didn’t tell us for almost two weeks. Acted like this was no big deal, and just offered to get a new key cut. They did replace the locks but only when we insisted on this. A huge security issue and when questioned about the procedure for keeping keys safe it was made clear they do not have one.2. House was continually left unlocked after viewings, often for the whole day until we returned from work in the evening. Again they acted like this wasn’t an issue as “there was no break in reported”. 3. Made additional copies of our keys without our knowledge or consent. When we questioned why the copies had been made they could not / would not give us a reason why. If it was for a honest reason I’m sure they would have just told us. We had to get our locks changed AGAIN this time at our own expense. 4. On two separate occasions they reduced the asking price of our house without our permission. The first we knew of it was when we saw the change on Rightmove! They changed it back as soon as we requested but it should never have happened in the first place. 5. They arranged a meeting between our buyer and their mortgage advisor to take place at our house, without our knowledge. Just turned up on the doorstep and seemed very offended when we would not let them use our house as a meeting space. 6. Items in our house were damaged and moved. Whilst this could have been cause by a client viewing it, it is the agent’s responsibility to ensure this does not happen. 7. Communication throughout has been absolutely dire and we are either told bare face lies or they just flat out refuse to answer our questions. Jamie Minors, the owner, would not even discuss the issues with me, clearly they can’t even come up with an excuse for their unprofessionalism. 8. Funny how they continually pressured us to reduce, and then when we took the house off the market we suddenly got an offer from someone who had never even viewed the house but happened to be friends with staff at Minors & Brady, what a strange coincidence. 9. One of their agents visited our property without our knowledge when we weren’t there and was looking in the windows and entered the garden. We then received a very strange phone call from them where they admitted to being there. This was 6 months after we had stopped viewings with them and they no longer had a key or any reason to be there. When questioned why they were there, they refused to answer.We are currently taking legal advice and speaking with the property ombudsman regarding an even more serious issue than the above but have been advised not to publicly discuss this matter whilst taking legal action.Jamie, I would love to discuss these issues with you, as I have been trying to for several months now, but you are obviously unable to have a mature and professional conversation.
Amy · 12 July 2022 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
YellGreat Customer Service
Viewed a flat recently on the Riverside development in Norwich. The property consultant was Amber Rackham. She was lovely to deal with, having a positive and helpful disposition yet not at all pushy. If this is a typical example of Minors and Brady’s business practice then they seem to be hitting the nail on the head as far as customer service is concerned!
MartinF-496 · 21 June 2022 · Minors and Brady Wroxham
★★★★★ 4/5
GoogleRating only, no written review.
Jimmie · 18 June 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 18 June 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleRating only, no written review.
Marilyn · 18 June 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleRating only, no written review.
Beverly · 18 June 2022 · Minors and Brady Wroxham
★★★★★ 5/5
GoogleRating only, no written review.
Diane · 18 June 2022 · Minors and Brady Wroxham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
