Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSam was patient and knowledgeable…
Sam was patient and knowledgeable whilst showing us round the house in Little Melton. He gave us plenty of time in each room and answered all our questions. He is exceptionally polite and decorous. We are keen to purchase and thank Minors and Brady for making our experience of buying with them first class.
5/5
TrustpilotGreat Experience
I’ve had a great experience so far viewing properties and dealing with Minors & Brady. Always helpful and polite. Lewis who has been showing me around for all of them has been a great help and a friendly face. Thank you!
5/5
TrustpilotGreat experience.
Great experience.Help me to find a new home
5/5
TrustpilotRosie @ Minors and Brady
Rosie at Minors and Brady was brilliant, very helpful and super responsive - thank-you Rosie for all your help selling our house.
5/5
TrustpilotRosie at Minors and Brady has been …
Rosie at Minors and Brady has been super helpful, kind and professional. The process of buying a property is often opaque and confusing, and Rosie has communicated clearly at every stage and enabled things to progress swiftly and efficiently.
5/5
TrustpilotWonderful agent and viewing experience
Sam did a great job answering our questions and showing us around the house while a tenant was there. Handled the situation very well and a very honest guy when answering all of our questions. He got back to us very quickly and was very kind! We highly recommend him as an agent and Minors and Brady as a company!
5/5
TrustpilotMill Road
Excellent viewing by Mel' who knew her job professionally with no rush. An asset to M and B. Her knowledge of the property was good.
4/5
TrustpilotRosie@minorsandbrady kept us informed…
Rosie@minorsandbrady kept us informed on the progress of our sale throughout - always happy to address any issues concerns.
5/5
TrustpilotTop marks for Mia
....just would like to thank you for your excellent customer service we received from your member of staff Mia. She was very efficent and professional in her role.
5/5
TrustpilotIncredibly efficient and personable
Rosie at Minors and Brady in Unthank Road, Norwich has been completely amazing. She is incredibly efficient, professional and very personable. She has kept me informed and up to date throughout.
5/5
TrustpilotVery happy with the service
Very happy with the service - achieved a very quick sale with minimum fuss. The Minors & Brady team listened and actioned any queries we had. Appreciated Mia's support and advice in the office.
5/5
TrustpilotThank you minors and Brady
Thank you minors and Brady. Good service from start to finish. Thanks to the lowestoft branch and Rosie and Emma.
5/5
TrustpilotGood viewing experience
Sam did a great job of showing us around the property and was helpful with any questions we had. He was friendly, professional and on time too.
5/5
TrustpilotPositive experience
I had a property viewing with Hannah Graver, who was very friendly, knowledgeable & happy to answer any questions regarding the property.
5/5
TrustpilotMinors and Brady Caister sold our house…
Minors and Brady Caister sold our house STC within 5 days of being on the market. I can’t recommend them enough, especially Mia who kept us updated throughout the whole experience and was always there when we had any questions. Darryl came out to our home to help us go through the contract and get our house up and he was also brilliant. Also big thank you to Aisha who took the house photographs - they were amazing!
5/5
TrustpilotHouse viewing with Emily.
We met Emily for a viewing on a property today & she was very helpful & came across very well.I felt more than happy to ask Emily questions & we didn't feel rushed at the viewing which was great.
5/5
TrustpilotEmily was fantastic
Emily Bygrave was very knowledgeable, well-prepared and professional. She answered all of our questions and gave us some great detail we wouldn’t have thought to ask for eg. Where the original door was and how the house was extended over the years. She was early to meet me and made an excellent impression - and very patiently stayed in the lovely garden with me on a very very cold day while I looked at every detail. Thanks Emily!
5/5
TrustpilotLewis has been fabulous
Lewis has been fabulous. We have viewed a number of properties with different Agents and he's has been the most welcoming and knowledgeable
5/5
TrustpilotI’m so grateful to Lewis for his…
I’m so grateful to Lewis for his excellent service. He was very approachable, friendly and helpful from the moment he showed us the properties to the following up messages. If it wasn’t for Lewis and his recommendation and kind manner, I would not be close to buying the property. Thank you so much.
5/5
TrustpilotBeth and the team were extremely…
Beth and the team were extremely helpful in find a suitable tenant for our property. They put a lot of hours in and kept us informed all the time Thank You.
5/5
TrustpilotEstate agency with professionalism and warmth
It was a very wet Easter Monday morning when we met Emily Bygrave, the estate agent who showed me and my parents around a property in Thorpe St Andrew. She was warm and welcoming and happy to answer all of the many questions my dad asked her (he’s a semi-retired estate agent so the questions kept on coming!).She didn’t seem at all phased by this or the fact it was a miserable bank holiday and she was working. We were all left with a very positive impression of the property and Minors and Brady.
5/5
TrustpilotEmily Bygraves hosted our second…
Emily Bygraves hosted our second viewing of a property in Acle this afternoon. She was very professional, very friendly and responded very well to our questions. We left her with the belief that she knew what we needed next and we hope we achieve a successful conclusion.
5/5
TrustpilotOur first viewing in Norfolk
Had a great viewing with Emily Bygraves this morning. She was super helpful and enthusiastic on what was a very wet and miserable day. She also went out of her way to fully understand what our needs were and to be proactive.
5/5
TrustpilotInteresting working with Beth
It was really interesting working with Beth Linton in securing a new accommodation. She constantly reminded me of what was needed. This facilitated our quest of securing a new home. Thanks Beth.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
