5/5
TrustpilotHouse viewing with Hannah Graver
Had a lovely viewing with Hannah Graver from the Lowestoft branch. Excellent customer service, helpful and informative. Would not hesitate to book again for further viewings.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)148 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,375 reviews · 588 on Google (4.9)172 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)134 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleRating only, no written review.
5/5
GoogleRosie is the best!
5/5
GoogleThank you Lauren Newby for the great support along the way.
5/5
GoogleHighly recommend for easy process and fast replies (Lauren Newby).
5/5
GoogleLauren Newby was brilliant from start to finish getting everything over the line for me! Thanks for all your help.
5/5
GoogleCurrently selling and just wanted to say thanks Lauren for getting us signed up.
5/5
GoogleThank you to Rosie and the team at Minors & Brady for help getting our eventful purchase completed.
5/5
GoogleMany thanks to Rosie and the team at Minors and Brady, always extremely helpful and quick to respond!
5/5
GoogleRosie was fantastic, very patient and kept everyone informed! Many thanks
5/5
GoogleAmber was friendly, professional and great at relaying and communicating information, amazing service!
5/5
GoogleSuccessfully sold our house with this agency, minimal fuss and hassle. Rosie Turley was great.
5/5
GoogleFantastic service from Minors & Brady, and Rosie specifically managed the process painlessly and swiftly, thanks guys.
Agent replied · 16 June 2024
Dear Max, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team, we will be sure to share your kind words with Rosie. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleGreat experience from start to finish. Special thanks to Rosie for all the aftersales help! Highly recommend!
5/5
GoogleJoe was really helpful with our viewing process. Very accommodating & responsive. Thanks again Alex
Agent replied · 16 June 2024
Dear Alex, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Joe, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleKirsten and the rest of the team I have spoken to have been fantastic in guiding me through the process of putting our home on the market. Thank you
5/5
GoogleReally good service from Rosie. Great communication to make sure sale progressed quickly. Thanks so much!
Agent replied · 16 June 2024
Dear Alex, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleFantastic friendly service from all but with special praise for Kirsten and Chris!! I would recommend them in any property purchase! They are willing to help in any way they can!!!
5/5
GoogleLauren Newby was a absolute pleasure to work with !! She’s always been so helpful when we have needed anything thank you again Lauren mr and Mrs Penn xx
5/5
GoogleLauren Newby was very pleasant to deal with and helped us feel more at ease with the whole sale process. Many Thanks
5/5
GoogleViewed a property with Amber. She was incredibly bubbly and helpful. Would definitely recommend! Thank you again!!
5/5
Googlegreat company - we had Lewis show us around a property today, he was great and gave us lots of information.
Agent replied · 16 June 2024
Dear Daisy, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Lewis, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
1/5
GoogleCalled them to book a viewing appointment was told they will call back soon. Never did. Emailed them asking what's going on with my appointment query no response whatsoever. Poor customer service and simply unprofessional.
Agent replied · 16 June 2024
Hello, We are really sorry to hear your experience has not been up to the usual standards we'd like to set. Due to your profile we aren't able to match you up to any of our records to follow this up for you. We also have no record of your email on our system to cross-refrence it against. We'd really like to get this sorted for you as it is not up to our standard, please email norwich@minorsandbrady.co.uk for us to be able to help. Thank you , The Minors & Brady Team
5/5
GoogleI highly recommend Rosie Turley. Very professional, kind and patient Helped us a lot, definitely the best estate agent!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
