Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhat a fabulous service. I felt very looked after and informed with Connors and Claires help.
I have used their service before and they just get better and better. Would recommend to all my friends and family everytime.
Rachael · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Rachael,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with a number of our team members, we will be sure to share your kind words with Connor and Claire.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 3/5
GoogleM&B reduced my fee when I established that they had charged similar properties 1% + VAT. This left a bitter taste somewhat, in spite of the sale. Great people though - Mia, Claire and Emma all polite and very helpful.
Ricky · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleI am grateful for the service provided by Minors and Brady, Beth Linton did great work and provided a satisfactory service with follow-up service. I can always recommend Minor and Brady to other people.
Olusola · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Olusola,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team, especially Beth. We will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 1/5
GoogleI would not recommend Minors & Brady Caister and would certainly not use them again, we received very poor customer service from them when selling our property. We used Stobart & Hurrell last year to sell a property, which was a far more professional & productive experience, I would use them instead.
Amanda · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleCan’t thank Mia at the Caister office enough for all of her FABULOUS work and patience with getting our offer accepted with our vendors. She has been delightful to talk to and very understanding. Thank you so much! 😃 …
Grace · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Grace,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Mia, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleCass at minors and Brady superb. Kept me updated all the way . Special mention to Mia at sales also superb service . Would definitely recommend anytime thanku all at minors and Brady smooth process
Carl · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Carl,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Cass and Mia, we're so glad they looked after you.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleVery good estate agents have been shown around different properties by one of their people called Maddy. Extremely knowledgeable and can't do enough to help,if the rest of their people are like her, they are very lucky
Michael · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Hi Michael,
Thanks for your lovely review. Maddy is a great representative of our company, she'll be pleased to hear about your kind review.
- The Minors & Brady team.
★★★★★ 5/5
GoogleVery proactive team, go in touch with me quickly. Shania did a great job on the brochure and happily accepted and quickly actioned the few small amendments that I asked for. Hoping the rest of the team are as good during the next part of the process.
Crafty · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleI found minors and Brady very professional and also with a personal touch. Shania wright was very understanding on the changes I wanted to my brochure and did a excellent job.
M · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleRecently viewed a property for the second time - Maddy from Minors attended. Maddy was not only polite, professional and patient but was also able to answer all of our questions. Further, I have found that communications with the Minors office to also be of a high standard.
Phil · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleThe team were very helpful, efficient and fast in organising viewings for my property and the brochure, prepared by Shania Wright was exceptional... with well presented photos and information. Very pleased with everything so far.
Kboy01 · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleShania Created a wonderful brochure of my property and was really helpful as were Marlo who valued my property and Brad who took wonderful photos. Very good service received so far hopefully my property will sell quickly.
Michelle · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 1/5
GoogleUtterly disappointing, I personally carried out the viewings so Minors and brady only had to pop a few photos online and cut & paste the usual sales bumf, (and this only made the next village look like the better option as all the facilities were listed their), no mention of Farm shop, hairdressers, pub etc etc in our own village. Then I personally sold my own home to the second viewer to do a deal at £450'000 (the asking price,) + £28'000 for Central heated prefabricated outbuildings & other items which we would otherwise have taken, I explained this to a employee as our contract was 1% and 1.25% if the house was sold over £450'000, but here goes because my buyer wanted to add this with the sales price Minors and Brady claim that was not for the extras, it was all for the property? So either they seriously undervalued my home by at least £28'000 or some one just wants to grab a bigger piece of the pie. Then to add insult to injury we were told we would have weekly updates on our chain until completion, not even one phone call from them other than when we contacted them for information. So If you want sell your own home and have no contact from your agent this is the way to go. (Isn't that Purple Bricks!!) Sadly personal touch has gone, made selling our home a miserable experience would not recommend.
Neil · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Neil,
We sincerely apologise if you were disappointed in your experience with Minors & Brady. We understand the importance of effective communication, accurate representation of properties, and providing a personalised touch throughout the selling process.
Furthermore, we apologise if our communication regarding chain updates fell short of your expectations. We understand the importance of regular updates, which is why we endeavour to update our clients weekly. We believe our outstanding communication sets us apart and is supported by our 2,500 five-star reviews.
We appreciate your feedback and regret any negative impact this had on your selling experience. If you have any further concerns or would like to discuss this matter in more detail, please don't hesitate to contact us at Caister@minorsandbrady.co.uk.
Warm regards,
Minors & Brady
★★★★★ 1/5
GoogleA bit cocky, wrongly so as they made errors on our names, house name and e-mail address.
They were the only agent who we consulted who wanted to award themselves an additional 0.25% “bonus” for “offers over”. When I raised this they said they needed to be happy and motivated… yet all the other agents we consulted happy and motivated with the standard rate commission.
They wanted to sign us up to 20 week contract, their standard, I negotiated down to 6 weeks. Most other agents are 2-4 weeks presently.
Kept speaking over me when I was trying to speak. Not impressed.
Laetitia · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear John,
We'd like to apologise for any errors made when noting your details. At Minors & Brady, we strive to provide attention to detail and accuracy in all aspects of our service, and we regret that we fell short, here.
Furthermore, we are disappointed that you feel our team's communication style did not live up to expectations. We value effective and respectful communication, and we will address this issue internally to ensure outstanding interactions with our clients. Our clients should never feel spoken over, and once again we apologise if this was the case.
We appreciate your feedback, as it helps us improve our services. We believe this eagerness to strive to improve our services is why we have achieved over 2,500 five-star reviews to date.
Should you have any further concerns or questions, please don't hesitate to contact us at Caister@minorsandbrady.co.uk.
Warm regards,
Minors & Brady
★★★★★ 5/5
GoogleThank you to Shania Wright from Minors & Brady Caister. Produced an excellent brochure for our property. Responsive to any changes we requested and got it sorted in a day! Highly recommend this team.
Liz · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Liz,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Shania, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleShania has put together an awesome brochure and was very quick at making the couple of small corrections needed. So far extremely happy with the service received from Milo who came to value the property to the photographer.
Sue · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Sue,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Shania and Milo, we will be sure to share your kind words with them.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleChloe, who represented Minors & Brady, was very knowledgeable about the properties we viewed and she presented them well. She had a pleasant and helpful manner. This helped to make the experience pleasant in what can be a stressful time.
Norma · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Norma,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Chloe, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleMia rose to the challenge and through her negotiation skills managed to secure my purchase in a trouble free way. Very impressed with M&B and have no hesitation in recommending their services to prospective purchasers
Simon · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleShania Wright at Minors & Brady has been a pleasure to work with. All her work has been completed to a high standard and she has been very quick to make any adjustments where needed. All the staff have been lovely and easy to work with. Thank you Shania and the team. Gönül
Gonul · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleVery helpful and friendly agents. Had a virtual viewing recently, Very positive and surprisingly thorough way to view a house if you are unable to travel. Particularly Maddy, who couldn’t have been more helpful with the viewing and after communications. Very professional and friendly with it. Would definitely recommend.
Cassie · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleChloe showed us around a potential property and was very helpful and professional. She was able to answer all of our questions and was very engaging too. She also had extensive knowledge of the property.
Rachael · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 4/5
GoogleI viewed the property which we decided was not suitable firstly because of the huge transmitter pylon almost in the back garden. Lovely house - but would not consider living there. Maddy very nice pleasant girl, had never been to the property before so knew nothing about it, was due to meet us at a second property viewing afterwards but was not able to attend.
Patricia · 18 June 2023 · Minors and Brady Caister-On-Sea
★★★★★ 5/5
GoogleAs a buyer you don't get to choose the estate agent but for anyone looking to list their property from a buyers point of view Minors & Brady are first class Mia especially, updated me every week without fail so if you are looking to sell and want a happy buyer you won't be disappointed
Gary · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Gary,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Mia, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleChloe was on time and knowledgeable on the properties we looked at. Tom and Connor came back to me regarding the offer and we're honest re offer. Very happy with the service we received from the whole team. Very professional.
Jane · 18 June 2023 · Minors and Brady Caister-On-Sea
Agent replied · 17 June 2024
Dear Jane,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Tom and Connor, we will be sure to share your kind words with them both.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
