Trusted Agent profile
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent time keeping
Excellent time keeping.Hannah Graver was both friendly and knowledgeable about the property being viewed, giving clear and concise information relating to the history of the property and other current interests / potential purchasers.
5/5
TrustpilotRecently viewed a property with Minors…
Recently viewed a property with Minors and Brady and Hannah Graver was full of knowledge about the property and helped us massively. Thanks Hannah.
5/5
TrustpilotMia was very helpful at al pml times.a….
Mia was very helpful at all times.a lovely polite young lady. Could you please let me know how long it takes for the sale to go threw As I'm away on holiday at the moment.and I have no idea,do I have to come home or can I stay here .and deal over the phone.thank you Norma.
5/5
TrustpilotViewing with Kian
Had a viewing with Kian today. Really nice guy, very friendly and professional. Answered all of our questions and gave valuable advice. He sold it to us!
5/5
TrustpilotMinors and Brady
Minors and Brady, Wroxham have been our Agents for the sale of our property in Stalham. They have been supportive, given us sound advice and provided regular feedback from viewings which has led to a very successful outcome for us. Abi, our principle contact was particularly helpful when we came to the point of considering the pros and cons of competing offers.
5/5
TrustpilotHighly recommend
Big shout out to Beth Linton who helped me find a rental property. Beth was a pleasure to work with.
5/5
TrustpilotHannah Graver from the Lowestoft branch…
Hannah Graver from the Lowestoft branch showed us around three properties. The properties weren't for us, but Hannah was an excellent agent, very friendly and well informed, we've had a really good experience with M&B.
5/5
TrustpilotVery helpful staff in particular Kian…
Very helpful staff in particular Kian who given a limited amount of time to organise a viewing arranged one within 30mins. At the viewing the member of staff was efficient and courteous. This was my first encounter with this company and I will use them again.Full marks for customer helpfulness
5/5
TrustpilotShe conducted her duties so very…
She conducted her duties so very professional and she was polite. She answered all my queries. She provided excellent service.
5/5
TrustpilotLovely Staff
Have been very helpful and patient when finding a home, Beth was very useful and helped us find a place we love! Elliott was also very kind and funny when showing us around!
5/5
TrustpilotWe have just bought a house through…
We have just bought a house through Minors and Brady and they have been brilliant. Emily Bygrave was our estate agent and she was so so nice, friendly and happy it was lovely to meet her. Highly recommend Emily and Minors and Brady.
5/5
TrustpilotVery helpfull and friendly service
Rating only, no written review.
5/5
TrustpilotSam minors Brady
Sam was friendly , helpful,polite,efficient
5/5
TrustpilotWe needed to view a property on Sunday…
We needed to view a property on Sunday as that was the only day my partner and I could make, Melanie agreed to show us the bungalow even though she normally doesn’t take viewings on Sundays, she was informative, polite and friendly.
5/5
TrustpilotKian arranged a viewing for a house for…
Kian arranged a viewing for a house for us and was incredibly helpful and knowledgeable about the property. He even gave us a courtesy call prior to the viewing to see if we would like to view the house at an earlier time as he was available. Very friendly and professional.
5/5
TrustpilotA Very big thanks to Macey
A Very big thanks to Macey, who is fab & to Dan & Ollie. Great result, great work and a nice helpful team. Thanks again the Mc's.
5/5
TrustpilotGreat service
Very polite, helpful and punctual for our viewing.
5/5
TrustpilotMinors and Brady review
Had Samuel Carpenter looking after me when I decided to rent wayside cottage Walcott kept me informed with any news couldn’t ask for more so thanks Sam Many thanks mark Webb
5/5
TrustpilotDedicated team working hard
It’s safe to say our house purchase was not straight forward due to factors outside of M&B control. Rosie worked so hard to ensure things got sorted and the purchase was completed before our mortgage offer expired. For that, we are so thankful and would 100% recommend M&B.
5/5
TrustpilotRosie was in charge of the sale of my…
Rosie was in charge of the sale of my property and my onward purchase. She was absolutely amazing from the first minute throughout a very difficult chain. I cannot thank her enough.
5/5
TrustpilotVery helpful and friendly.
Emily was very helpful and friendly at both viewings had so far, and very knowledgeable about the properties themselves. No question was too much and gave plenty of space and time to view.
5/5
TrustpilotExcellent Experience
Kian was very professional, knowledgeable and helpful. Would certainly recommend.
5/5
TrustpilotViewing of property…
Emily was very professional in her conduct regarding the viewing of a property but managed this was a friendly open disposition, she was also very knowledge when asked questions about the house.While looking around she gave my husband and myself space but not so much that we felt we were viewing it ourselves.Never felt hurried along during the viewing and asked if there was anything else she could help us with when we had finished looking round.Very good service.
5/5
TrustpilotGreat
Minors and Brady are such a friendly team, Rosie has been so nice to deal with, keeping us informed throughout the process. Emily had also been lovely. We would highly recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
