Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAll Good!
Not our first time using Minors and Brady and have to say they are super proficient. From the moment we met Adelaide at the point of introduction. Karol who valued our property and Anya our regular contact. All have proved to be professional, especially helpful and attentive. Any questions we had were dealt with quickly with reassurance and guidance. Making the whole process run smoothly and stress free.
Jules · 17 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Jules, it's wonderful to hear that you've chosen to use Minors & Brady again and that Adelaide, Karol and Anya all played a part in making the experience such a positive one. Having a team that is responsive, supportive and on hand to answer questions can make all the difference, and we're pleased everything progressed smoothly for you. We look forward to helping you again in the future!
★★★★★ 5/5
TrustpilotHappy with Service
Jessica, was very helpful with the sale of my my late mothers property she kept me updated regularly with the process, it helped alot, made selling much easier. Thank you Jess.
Happy · 17 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review! We're pleased to hear that Jessica was able to support you throughout the sale and keep you regularly updated. Selling a loved one's property can be a difficult process, so it's great to know her communication and guidance helped make things a little easier!
★★★★★ 5/5
TrustpilotJess did a great job on the aftersales
Jess did a great job on the aftersales, the whole process went very smoothly
G · 17 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
We're pleased to hear the process went smoothly for you. Jess works hard to keep everything moving after a sale has been agreed, so it's great to know her support and communication made a positive difference!
★★★★★ 5/5
TrustpilotVery knowledgeable and friendly agents
Very knowledgeable and friendly agents. Received excellent customer service from Connor. I wouldn't hesitate in recommending Minors and Brady
Nikki · 17 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Nikki, it's great to hear that Connor provided such excellent service. We're pleased you found the team knowledgeable and friendly throughout your experience, and your recommendation means a great deal to us. Thank you for choosing Minors & Brady!
★★★★★ 5/5
TrustpilotJulia Pauluch in aftersales went above…
Julia Pauluch in aftersales went above and beyond with our house move back in May this year, there was nothing that she couldn't do to help things go smoothly, I highly recommend Minors & Brady as an estate agent they have all been fantastic, well worth 5 🌟 review.
Tracey · 16 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Tracey. It’s wonderful to hear Julia provided such exceptional support during your house move and was always willing to go the extra mile to help things progress smoothly. We’re glad you had such a positive experience with the team and really appreciate your recommendation and five star review!
★★★★★ 5/5
TrustpilotThe agent
The agent, Lara, was very professional when showing me around the property I wanted to view. She was on time with the appointment and had great knowledge about the house. I was given a full sales brochure which was a nice touch. I wouldn't hesitate in using Minors and Brady again.
Paul · 16 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Paul. We're pleased to hear Lara provided a professional viewing experience and that her knowledge of the property was helpful. It's great to know the sales brochure was a useful addition and that everything ran smoothly on the day. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotJessica Kemp was first class
Jessica Kemp was first class. Great customer service from beginning right through to completion. I look forward to working with her and Minors and Brady again on my next property purchase.
Darren · 16 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Darren. It's great to hear that Jessica provided such a positive experience from start to finish and helped make your property purchase a smooth one. We appreciate your support and look forward to working with you again when the time comes for your next move!
★★★★★ 5/5
TrustpilotA big thank you to you all!
I would to thank all staff in sale department especially Miss Jessica Kemp for being very professional, helpful and friendly.
PtrosPtros · 16 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review. We're pleased to hear that you found our sales team professional, helpful and friendly, and that Jessica provided such a positive experience. We appreciate you taking the time to share your feedback!
★★★★★ 5/5
TrustpilotRoman was always very helpful as usual…
Roman was always very helpful as usual and prompt on time. It’s always a pleasure to see him and he is a credit to your team. I wish him all the best in his progress for the future
Carl · 16 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Carl. It's lovely to hear that Roman was, as always, helpful, punctual and a pleasure to deal with. We appreciate you taking the time to share your feedback and are pleased he continues to make such a positive impression!
★★★★★ 5/5
TrustpilotMinors and Brady have been exemplary in…
Minors and Brady have been exemplary in providing service with buying a property and thereafter regularly providing updates on progress of the purchase! It’s been so reassuring that they have helped us to move! Alicia, Abi need extra special mentions as well as Amy their Mortgage advisor. Thanks very much!!
Karen · 16 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Karen. We're so pleased to hear that you felt supported throughout your purchase and that the regular updates helped provide reassurance along the way. It's great to know that Alicia, Abi and Amy all played a part in making the process a positive experience for you. Thank you for choosing Minors & Brady, and for taking the time to share your feedback!
★★★★★ 1/5
GoogleDisappointing service! We had been trying to buy a holiday lodge for almost 2 months via this estate agent . No conveyancing needed, no solicitors etc so it should have been a really quick and easy process. We felt like because it wasn’t a house purchase that it wasn’t as important (every excuse from the sellers too according to Minors & Brady!).
Questions asked took ages to be responded to, things that were advertised as included they said seller wanted more money for after offer accepted. Broke confidentiality and told us about the sellers personal situation and how it was affecting the sale!!
Many times when I called to speak to after sales she was on another line and either got someone else to call back with limited information or called herself sounding bored, disinterested or annoyed!
The park site where the lodge was on was lovely but sadly we went elsewhere because we didn’t want to wait until summer next year to be able to start our holidays which it was looking more likely when dealing with Minors and Brady!
Thinking of buying a holiday property through them, go elsewhere than this estate agent!
To your reply, no thank you I don’t want to discuss anything further! Changing terms after an offer is not accepted, the lodge was advertised with integrated appliances, furniture on your advertisement but then an inventory was sent by Cass stating the sellers wanted more for these??
Sharron · 16 June 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Sorry to hear about your experience Sharon, this sounds really frustrating. Delays, changing terms after an offer is accepted, and concerns around confidentiality are all understandable reasons to feel let down.
We’d really like to look into this properly and understand what happened here. Please get in touch with us directly so we can review the details and address your concerns.
★★★★★ 5/5
GoogleExcellent Estate Agent in all areas answered with professionalism would recommend Dan was top class Thank you
Elaine · 16 June 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Thank you for your kind review Elaine! We're happy to hear you've had a good experience with Dan!
★★★★★ 5/5
GoogleMinors & Brady Lettings were excellent from start to finish. Lloyd and Sam were both incredibly proactive throughout the entire process, and their communication was great from day one.
They provided honest, insightful advice and kept us informed every step of the way. Thanks to their expertise and dedication, we were able to secure a rental property very quickly despite the highly competitive market.
I couldn’t recommend Lloyd, Sam, and the team highly enough. A professional, responsive, and genuinely helpful service from beginning to end
Reece · 16 June 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Thank you for your review, Reece. It’s fantastic to hear Lloyd and Sam provided such a positive experience from start to finish. In a competitive rental market, proactive communication and honest advice can make all the difference, so it’s great to know their support helped you secure a property so quickly. We appreciate your recommendation!
★★★★★ 5/5
GoogleA very relaxed but professional viewing of the property by Fin yesterday which we found most informative and which gave us a good all round understanding of the property thank you Fin.
Maureen · 16 June 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
Thank you for your review, Maureen. It’s lovely to hear Fin struck the right balance between being professional and relaxed during your viewing. We’re pleased the experience was informative and gave you a clear understanding of the property!
★★★★★ 5/5
GoogleFinlay showed me around a property last week, and he was fantastic! Very easy to talk and converse with.
Tayla · 16 June 2026 · Minors and Brady Wroxham
Agent replied · 16 October 2026
It's great to hear that Finlay made such a positive impression during your viewing, Tayla. A friendly and approachable service can make all the difference, and we're pleased you found him so easy to talk to. We hope you enjoyed viewing the property!
★★★★★ 5/5
TrustpilotHard work and persistence
Aysegul from the Norwich Branch has been truly amazing This was the most difficult sale with so many problems on the way. Aysegul was tenacious in her efforts to get the exchange done. She did not give up (even when we almost did!) and I am absolutely sure we would not have exchanged if it hadn't been for her.
Soph · 15 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Aysegul will be so pleased to read this, Sophie. It sounds like there were plenty of challenges along the way, but her determination and commitment to getting the sale over the line never wavered. Knowing that her efforts made such a difference during what was clearly a stressful process means a great deal. We hope you're now able to enjoy the next chapter after such a long journey!
★★★★★ 5/5
TrustpilotThank you Adelaide
Big thanks to Adelaide. After dealing with a few different people at the start, she stepped in, took over our case, and has coordinated everything seamlessly ever since. She has been completely honest, straightforward, and really refreshing to work with!
SRINI · 15 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review! Taking over part way through a transaction can be challenging, so it's great to know Adelaide was able to provide a consistent point of contact and keep everything on track. Her honest and straightforward approach is something we value highly, and we're glad it made the process a positive one for you!
★★★★★ 5/5
TrustpilotGreat service
Lara did a great job of showing us the property and was able to answer all of our questions. The follow up communication has been good so far. Excellent service.
Mr · 15 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
It's great to hear that Lara was able to answer all of your questions and provide an informative viewing experience. We're also pleased that the communication since your visit has been helpful and kept you up to date. Thank you for your kind comments!
★★★★★ 5/5
TrustpilotExcellent service guiding us from start to finish
Excellent service guiding us from start to finish. The team at Minors and Brady, especially Sam Carpenter provided everything we needed for setting up out first rental and couldn't have been more helpful. Would highly recommend them for lettings service.
Dave · 15 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
We're pleased to hear that your first rental experience was such a positive one Dave! Sam and the team were glad to be able to support you throughout the process and make everything as straightforward as possible. We appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotI had the pleasure of dealing with…
I had the pleasure of dealing with Samuel Carpenter at Minors and Brady while sorting out my recent move, he was incredibly responsive, supportive and made the process so easy for me from start to finish - a credit to the business!
Carl · 15 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
We're so pleased to hear that Samuel made your move a smooth and straightforward experience. Being responsive and supportive throughout the process is exactly the service we aim to provide, and it's great to know Samuel was able to make everything feel easy from start to finish. We wish you all the best in your new home, Carl!
★★★★★ 5/5
TrustpilotVery helpful agent
Very helpful agent, discreet with sellers info and patient, although we havnt bought from then we would recommend
Mrs · 13 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Anne. It’s lovely to hear you found the team helpful, professional and patient throughout your experience. Even though you didn’t end up purchasing through us, we appreciate your recommendation and kind words!
★★★★★ 5/5
Trustpilot5 stars
I've rented through minors and Brady since they took over Castle home and Holly has been absolutely amazing! Everything I've needed she's sorted for me, any questions have always been answered, she's gone above and beyond to help me and my kids and I will be sad to be losing her as a property manger. Would highly recommend using minors and Brady and especially lucky if you get Holly for your lettings.
Hannah · 13 June 2026 · Minors and Brady Lowestoft
Agent replied · 23 June 2026
Thank you for your review, Hannah. It’s wonderful to hear Holly has provided such outstanding support throughout your tenancy. Going above and beyond to help with any questions or issues, while making sure you and your children felt supported, is exactly the kind of service we strive to provide. We’re glad she has made such a positive impact, and we appreciate your recommendation!
★★★★★ 5/5
GoogleAnya was so good at what he done for us to sell are house she is a asset to your company and a great lady thanks Anya.
Brian · 12 June 2026 · Minors and Brady Dereham
Agent replied · 12 October 2026
Thank you, Brian. We're pleased that Callum made such a positive impact and supported you well through the sale. He’ll be glad to know his efforts were appreciated.
★★★★★ 5/5
GoogleThe young lady who showed us round, Maisey Potter, was very helpful and thorough. Very impressed.
Hazel · 11 June 2026 · Minors and Brady Lowestoft
Agent replied · 11 October 2026
Thanks for your review, Hazel. It’s great to hear Maisey made such a positive impression with her thorough and helpful approach during your viewing!
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