5/5
GoogleExcellent advice/service from start to finish, very friendly and helpful staff.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
Trusted Agent profile
Verified
Miller Metcalfe estate agents in Bolton and Bury
★★★★★
773 reviews across 3 offices and 3 platforms
Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Miller Metcalfe's three offices, most reviewed first. Each has its own page.
- Miller Metcalfe Bolton (Burden House)Burden House, 2-10 Bradshawgate, BL1 1DG424 reviews · 288 on Google (4.7)20 in the last 90 days
- Miller Metcalfe Bury9-11 Market Street, BL9 0AH335 reviews · 203 on Google (4.6)29 in the last 90 days
- Miller Metcalfe Bolton (87a Lea Gate)87a Lea Gate, Harwood, BL2 4BQ278 reviews · 146 on Google (4.7)12 in the last 90 days
Latest reviews from every Miller Metcalfe office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe company have been nothing but amazing and helped me thought the my move. Would highly recommend
Agent replied · 28 August 2024
Hello, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleHandled my sale very professionally and were responsive
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
GoogleShocking they lied to me who was purchasing my house there is not enough room on this page for me to vent my anger and disgust but hopefully someone at the top will get in touch with me and I will throw the book at them .
5/5
GoogleSold two properties on our family's behalf recently. Totally professional, generate numerous prospective buyers and communicate effectively.
Agent replied · 28 August 2024
Hello, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleProfessional team who handled our sale efficiently. Always answered any queries that we had and provided accompanied viewings of our property.
Agent replied · 28 August 2024
Hello, thank you for your review of our Bury team. It is greatly appreciated!
3/5
GoogleThe initial service for putting the property on the market was great and well organised. However, once sold the updates were virtually non existent….shame otherwise it would have been a 5.
Agent replied · 28 August 2024
Hi Martin, thank you for your feedback and for choosing us to assist with putting your property on the market. We're glad you had a great and well-organised experience initially. We apologise for any inconvenience caused by any lack of updates after the sale. We value your input and will use it to improve our communication processes going forward. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and wish you all the best in the future!
5/5
GoogleMiller Metcalfe have been very helpful so far, always trying hard to find a solution to any issues that arise
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleWas very impressed with the amount of work that had been done by Matt before he arrived, bang on time. We are still undecided on whether to move but will definitely return to MM if we do.
1/5
GoogleThey were the agent for a house we were buying and were utterly useless. In more than one occasion they were caught in lies that they were perpetuating to cover up their own failings and pass on blame to others for their mistakes. I would never use them and hope to never have to deal with them again.
Agent replied · 28 August 2024
Hello Tim, we're sorry to hear about the challenges you encountered during your home-buying process. Your feedback is important, and we take it seriously. Rest assured, we are actively addressing the issues raised to ensure a better experience for our clients in the future. We wish you all the best in your new home!
5/5
GoogleMiller Metcalfe Bury provided an excellent service from start to finish. Each and every person we dealt with was professional and extremely helpful . Always kept updated with how things were progressing. Would recommend to anyone in the future.
Agent replied · 28 August 2024
Hello, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleSmooth process from start to finish, we were updated on the sale of our house every step of the way. Jack and Shakira were brilliant and very knowledgeable. Would highly recommend if you want a stress free purchase/sale. Thank you!
Agent replied · 28 August 2024
Hello, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleFrom my first meeting with Caroline from Miller Metcalfe i was impressed with the enthusiasm and positivity, I felt I was in professional hands and I knew they were the best company to sell my house. ! It sold in 2 days couldn’t be more happier. I would definitely recommend them to anyone.
Agent replied · 28 August 2024
Hello, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleVery glad I put my house up for sale with Miller Metcalfe and my house was up as 'sold subject to contract' within a month. The branch manager, Amy Redfern, went above and beyond with her input at the completion stage and also in helping me with an issue I had. A massive thanks to Amy.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleMy experience with everyone at Miller Metcalfe has been excellent. Everyone has been so helpful and have provided answers to queries straight away. Everyone has been polite and very professional. Would definitely recommend.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleMoving house can be rather stressful but it makes a massive difference when you have such a knowledgeable, helpful and friendly team on your side. Thanks so much to everyone at Miller Metcalfe!
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleChloe Bradshaw is a credit to this firm. Extremely impressed how efficient she has been and attentive in progressing to matters smoothly. Excellent estate agents!
Agent replied · 28 August 2024
Hello, thank you for your review of Chloe and our Bury branch, it is greatly appreciated!
5/5
GoogleIn my dealings with Miller Metclafe Bury I have always found them to be quick, efficient and professional. They have been excellent at keeping me informed as my sale has progressed, which is something that I'm particularly keen on. Thanks again for your first-class service and for finding a purchaser so quickly.
Agent replied · 28 August 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleI found miller Metcalfe to be very professional and helpful .All staff were very friendly and kept me updated all through the process
Agent replied · 10 January 2025
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hello, thank you for your review of our Bolton team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
GoogleTerrible service
Agent replied · 19 June 2024
Hi Dan, unfortunately we cant find any record of your details on our system. Would you be able to email boltonsales@millermetcalfe.co.uk with more information so we can investigate your review further? Thanks, Miller Metcalfe
5/5
GoogleGreat
Agent replied · 19 June 2024
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleFriendly helpful and happy service all good 👍 …
Agent replied · 19 June 2024
Hello, thank you for your review of our team. It is greatly appreciated!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Miller Metcalfe branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
- Best in Postcode (1)ESTAS Best in Postcode 2026
ESTAS winners in two years, the group and its branches: 2026, 2025.
ESTAS awards by year, 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in Postcode (1)ESTAS Best in Postcode 2025
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
The British Property Awards
Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 2025
2025 1 Gold and 1 Silver The British Property Awards 2025 winners
- SilverThe British Property Awards 2025: Regional Estate Agent, North West (Manchester)Bury
- Local Gold (1)The British Property Awards 2025
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Miller Metcalfe
Which Miller Metcalfe office has the most reviews?
Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.
Where are the Miller Metcalfe offices?
The three Miller Metcalfe offices, by town:
- Bolton (87a Lea Gate): 87a Lea Gate, Harwood, Bolton, BL2 4BQ
- Bolton (Burden House): Burden House, 2-10 Bradshawgate, Bolton, BL1 1DG
- Bury: 9-11 Market Street, Bury, BL9 0AH
Has Miller Metcalfe won any awards?
Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.
