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Miller Metcalfe estate agents in Bolton and Bury

4.5

★★★★★ Excellent

773 reviews across 3 offices and 3 platforms

Miller Metcalfe has three offices, in Bolton (two offices) and Bury. Together they have 773 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

637

Reviews on Google

All 3 offices

Yell logo

3.0 / 5

2

Reviews on Yell

All 3 offices

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Our offices

Miller Metcalfe's three offices, most reviewed first. Each has its own page.

Latest reviews from every Miller Metcalfe office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amaizing team at Miller metcalf Bolton! I'm a first time buyer and was very nervous and had no clue what to do or expect.. Miller metcalf guided me through the whole process start to finish and someone was always there to help or answer any …

Andrea · 16 September 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 9 December 2024

Hello, thank you for your review of our team. It is greatly appreciated!

2/5

Google

Worst service to use. After dealing with Nadine for 2 weeks, I'm unsure which of us is actually the estate agent and fear she may actually move in with me any day now. I'm constantly chasing them up for minor admin they can't seem to keep …

Dean · 16 September 2024 · Miller Metcalfe Bolton (Burden House)

5/5

Google

We bought a house which was offered through MMetcalfe. They were absolutely fantastic. All we could wish for- great communication, simple process and super personal interaction. Amy had been at Warrington branch on relief but dealt with our …

Des · 16 September 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

We had our property sale with Miller Metcalfe. We had exceptional service from showing the house to completion. Particularly close to completion, there are delay upon completion. Becky and the team at Miller Metcalfe were really supportive. Becky was on the top of the case, chasing the matter and informing even before the conveyancing. Never had this level of service from estate agents before. Becky was above and beyond. Thanks very much to Becky and the team. Can’t wait to do more business with Miller Metcalfe.

David · 16 September 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 24 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

The Miller Metcalfe Harwood team were of Great assistance throughout the sale's process. All of the members of the Harwood team updated me frequently from the initial stages to the later stages, which I appreciated. I would like to wish all the members of the Miller Metcalfe team all the best for the future.

Alastair · 16 September 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

Thanks to Carol

Thanks to Carol for her assistance and expertise during our transaction, i would have no hesitation in recommending, many thanks, Neil

Neil · 30 August 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 22 November 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

Stress free purchase.

Bought a house recently via the Warrington office . We found the staff easy to deal with, Carole checked in with us regularly throughout the sale and always returned calls when she promised. Stress free purchase.

Helen · 29 August 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 22 November 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

Outstanding communication 🏡

Over the past two years I have dealt with numerous estate agents in the local area from selling my own property, arranging viewings, making offers on properties but this past week I have viewed, made an offer, and offer accepted with the help of Miller Metcalfe in Culcheth and these guys are by far the best I’ve ever communicated with. They get back to you when they say they will, they do everything they say they’re going to do, just such a smooth process from a really professional and caring team. I have such a busy life and they have certainly made my purchase so much easier for me. I wish I had found them earlier💖 Thank you Carol & Amy 🏡

Emma · 25 August 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 22 November 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Chloe was amazing! Very professional and polite and kept me updated at all times. Would highly recommend. Thank you, Chloe

Nicola · 23 August 2024 · Miller Metcalfe Bury

Agent replied · 22 December 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Can't recommend Miller Metcalfe enough, going over and beyond the jobs, I would say miller metcalfe are more than a estate agents for sure. …

North · 9 August 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

4/5

Trustpilot

Brilliant Staff

Staff at Miller Metcalfe Culcheth have been soo welcoming and helpful, always pick up the phone/emails so quickly. Carol is helping me through a first time buyers mortgage and I feel so comfortable with the process.

Rosie · 30 July 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 24 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Swift · 29 July 2024 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Trustpilot

Great all round experience just…

Great all round experience just purchased a property via miller metcalfe and dealt with Carol who was very professional throughout the process. We were new to the area and Carol was very knowledgeable about the local area and answered all our questions and concerns

Paul · 27 July 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 24 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

1/5

Trustpilot

I have contacted Miller Metcalfe…

I have contacted Miller Metcalfe numerous times over the past year by email & telephone to view properties & not once have I had a response. Completely unprofessional & a waste of everyone's time. Avoid

Richard · 27 July 2024 · Miller Metcalfe Bolton (Burden House)

5/5

Google

Had my property on the market for over 2 years with 2 different Estate Agents. I decided to change to Miller Metcalfe & my property was sold on the second viewing. Everything went smoothly & was completed in 3 months. …

Deb · 18 July 2024 · Miller Metcalfe Bolton (Burden House)

Agent replied · 19 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Mandy and Aimee have been very helpful and professional in managing the sale of our flat in Horwich. The viewings were managed without any input from us and the flat was kept clean and tidy. They remained enthusiastic and supportive throughout. They have helped manage the solicitors to minimise delays. We're due to exchange contracts this week and complete next week. I would definitely recommend Miller Metcalfe.

Roger · 16 July 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Great experience with Miller Metcalfe! All the staff have been very helpful and accommodating from the very start of getting my property valued to getting it under offer. Aimee especially has been brilliant with keeping me up to date with everything 🫶 Massive thanks!

Lauren · 16 July 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Hi Everyone, So far so good. Really please with all the staff at Miller Metcalfe Estate Agency in Harwood. They have been so helpful with the moving process. Nothing has been too much trouble. If you are looking for a friendly and professional team give them a visit. Bob

Robert · 16 July 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

I reached out to Miller Metcalfe through their online chat as I was interested in a valuation, within a week or so I'd had the valuation by the very professional and helpful Matt, plus had a visit by the excellent photographer Barry, the house is now live and looking brilliant on the site. I could not be happier with the service, the house listing looks so good that even I'm tempted to put an offer in, I would highly recommend them to anyone selling or buying, I can't wait to see it sell, thank you for everything!

Kurt · 9 June 2024 · Miller Metcalfe Bury

Agent replied · 28 August 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Lovely people, great communication Emma , Rebecca ,extremely helpful

Io · 22 May 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 22 May 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Leanne · 22 May 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Excellent service 5 star !!!!

Steven · 22 May 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Mandy from Harwood branch brilliant

Geoff · 22 May 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

4/5

Google

Great communication, friendly approachable staff

Gill · 22 May 2024 · Miller Metcalfe Bolton (87a Lea Gate)

Agent replied · 16 June 2024

Hello, thank you for your review of our team. It is greatly appreciated!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Miller Metcalfe, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Miller Metcalfe branches are among the ESTAS 2026 winners.

ESTAS 2026: 1 Best in Postcode across one branch.

  • Best in Postcode (1)ESTAS Best in Postcode 2026

ESTAS winners in two years, the group and its branches: 2025, 2026.

ESTAS awards by year, 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The British Property Awards

Miller Metcalfe and its branches won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winners in one year, the group and its branches: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Miller Metcalfe

Which Miller Metcalfe office has the most reviews?

Bolton (Burden House) has the most, with 424 reviews rated 4.4 out of 5, followed by Bury with 335.

Where are the Miller Metcalfe offices?

The three Miller Metcalfe offices, by town:

Has Miller Metcalfe won any awards?

Yes. In The Trusted Agent 2026 awards, Bolton won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 3 other industry awards since 2025.

Reviews may appear on more than one platform.

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