5/5
Fantastic service

Trusted Agent profile · Buckinghamshire
★★★★★
1,438 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,438 reviews on four platforms, rated 4.7 out of 5 overall.
1,322
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
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Michael Graham's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
2016 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fantastic service
5/5
Great advise given throughout. Can't fault the professionalism of the staff.
5/5
Very impressed throughout the sale process, consummate professionalism from all the team.
5/5
Excellent service from start to finish. Very helpful and helped to explain the whole process which was particularly useful as it was my first time renting. Would definitely recommend
5/5
Went and saw a gentleman called Nigel, for help and advice on how to go about getting first mortgage to buy our first family home, Nigel was really helpful, pointed us in the right direction to get ourselves sorted, would highly recommend Michael Graham MK branch.
5/5
My husband and I were very pleased with the way the whole process of buying the house was executed. Every member of staff was helpful, polite and professional. Georgina was exceptionally caring and ready to help. I would recommend your Company to other buyers. Kind regards, Ela
5/5
Solid, Honest Diligent & Dependable. I highly recommend Richard and the entire team at Michael Graham. From the very outset they are completely honest and managed our expectations throughout the process. Whilst I am in no rush to sell another house - I would not go anywhere else in the future. Thanks so much for a very prompt and smooth running sales process. Mr. & Mrs. Sweeney
5/5
Michael Graham have been fabulous with our house sale. From the first meeting we felt that we would be dealing with a professional team and we were not disappointed. Great communication throughout the entire process and when our first buyer pulled out there was no 'game playing' as most estate agents do but honesty and transparency which we really appreciated. Would absolutely use them again.
5/5
I worked with Alex during purchase of our new place in Milton Keynes. It was very nice experience working with Michael Graham in general and Alex in particular. They are thorough professionals who kept up to the pace despite of all the hurdles during our sales process. Alex was also instrumental in organizing a number of parties including lawyers etc to get the sales completed as efficiently as possible. I would highly recommend Michael Graham for their services. and really thankful to them for all the support. Junaid
5/5
Professional from start to finish !
Hi Michael. Thank you for your positive feedback!
5/5
Many thanks for all your hard work! Love the new house.
5/5
very patient and helpful during the whole buying process
Hello Adrian. Thank you for your positive feedback. Pleased to hear we were able to help.
5/5
Really professional and excellent service. They were always available to answer questions or queries.
5/5
Great service. Nothing was too much trouble and they kept us updated throughout the process, even after we had moved in.
5/5
Very professional, friendly - and they sold our house! A step above any other estate agent we've ever dealt with. Thoroughly recommend them.
Hello Jane, we're thrilled to hear you've had such a good experience. Thank you very much for your kind words.
5/5
Working with Ben has made the process of buying our first house so smooth. He has been incredibly helpful and friendly and really provided a first rate service. Thanks Ben!
5/5
During a very long and stressful 9/10 month process, Michael Graham (Gareth Redman in particular) were very helpful and really did everything in their power to keep us updated and push through the purchase of our property. I would highly recommend them.
5/5
We purchased a new home through Michael Graham Towcester and had the privilage to deal with Ben Laidler, Sales Manager. It was refreshing to meet an individual who genuinely took an active interest in the process and stayed focused and committed through to completion. The service experienced from Ben was first class.
5/5
A fabulous estate agent! Ben at MG went out of his way to ensure the house buying process went smoothly, even when it got a little bumpy at times. We have no hesitations whatsoever in recommending Been and the rest if the team at Michael Graham as a quality estate agent. Thank you.
5/5
Michael Graham was the agent for the property we were buying. Professional, friendly, approachable and thorough. Ben was our contact and he was extremely diligent throughout the whole process. Would not hesitate in recommending! Huge thanks!
Hi Melanie. We're really pleased to hear how pleased you are with the service given. We hope you're happy in your new home. Thank you for your review
5/5
Having had several atrocious experiences with high street estate agents in the past when selling investment properties, we swore we would never use one again. Our vendors had used Michael Graham in Towcester and the agent, Ben who sold us our house, I can honestly say is a refreshing change to the often realised stereotype estate agent. He always acted professionally and with integrity going above and beyond what was required. Considering that we were not even clients of Michael Graham, we felt that we received a wonderful, attentive and polite service, and we would consider using them in the future, which is a statement we thought we'd never make about a high street estate again.
5/5
I am wary of Estate Agents as I have had bad experiences however Gareth restored my faith! He listens to his customers and goes out of his way to help. He is highly professional, respectful, caring and sympathetic to the trials and tribulations of anyone buying or selling a house. He was a pleasure to deal with and represents Michael Graham in the best possible way.
Hi Pauline. We’re thrilled to hear that we were able to give you such a positive experience and restore your faith! Thank you for your positive review and kind words.
5/5
We recently purchased our home through Michael Graham in Towcester. Before we chose this house Ben showed us around a few properties on with this agent. He was really friendly and professional- we were very impressed. Gareth showed us around the property we ended up buying and again, he was very professional. The chain ended up being quite complex and stressful - we really felt Gareth kept it together and kept things moving. His communication was excellent, he communed with us much more than our own estate agents. Should we sell in the future we would 100% be using Michael Graham based on our recent experiences, they were excellent in all areas from viewings/putting offers in right through to completion!
We're pleased to hear you've had such a positive experience with us. We thank you for your kind words and positive feedback.
4/5
Rating only, no written review.
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.