Trusted Agent profile · Buckinghamshire
★★★★★
1,438 reviews across 9 offices and 4 platforms
Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,438 reviews on four platforms, rated 4.7 out of 5 overall.
1,322
Reviews on Google
All 9 offices
2
Reviews on Facebook
All 9 offices
4
Reviews on Yell
All 9 offices
110
Reviews on Trustpilot
Business-wide
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Michael Graham's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
2016 1 Silver The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFamiliarised themselves thoroughly with the property and found potential buyers immediately. Very attentive throughout the process and clear in responses. Kept us fully informed and were always quick to respond to enquiries. Would use their services again and recommend them.
5/5
GoogleIn a very difficult part of the market, Steve and his team managed to complete our sale. Their resilience and determination paid off and I know he will do the same for others. Well done and thank you
5/5
GoogleWe sold via Michael Graham in October 2018. Dealt with Paul Copping and Steve Tilyer who delivered an excellent level of service. Would definitely recommend.
5/5
GooglePaul, Steve and the team provided us with an excellent service when selling our home, I would say they went beyond the average estate agent working hard to keep the chain together right up to exchange and even post sale continued to assist with forwarding on post which had gone astray and acting as middle men to resolve final meter readings etc which didn't seem to tally. Thanks to all at MG
5/5
GoogleWe got to know Steve Tillyer this year while searching for property in Buckinghamshire. Although we have not found a property yet, unlike some other agents, Steve always keeps us informed of any property he thinks will be of interest. This is an estate agent with a human touch - so nice to deal with.
5/5
GoogleMichael Graham have been great to work with. Very diligent in their services and marketing with selling our property. We would definitely work with them again.
5/5
GoogleWe bought a house through Michael Graham back in October in Buckinghamshire. Steve at the Princes Risborough branch showed us a handful of relevant properties and we bought one of them.The sale was swift and Steve was very helpful and available throughout the process.
5/5
GoogleMy property went on the market with Michael Graham and what I was most impressed with was how comprehensive the feedback overall was. Initially the valuation was wonderfully contextualised and I was given options with regard to what the advertised sale price should be. I was going through a difficult divorce and Paul Copping was incredibly sensitive to that and made sure the information shared was done so in an appropriate way across both parties. After each and every viewing I was given detailed feedback in addition to a monthly report on where my property had been advertised and how many viewings we had had in total. Paul Copping always worked viewings around my availability and knew which potential buyers to push harder than those he thought weren’t necessarily so seriois. I have valued his advise and insight every step of the way. I tend not to like estate agents generally speaking but Paul Copping breaks the mould - such a thoroughly lovely chap as well as being incredibly knowledgable and pragmatic. I couldn’t recommend Michael Graham and Paul Copping highly enough.
5/5
GoogleSteve, of Michael Graham, was great thoughout the purchase of our property. From the outset he was clear about how the offer and subsequent purchase was going. On a couple of occasions he was very proactive in contacting all parties involved in our chain so everyone knew where each other stood. This was invaluable in reducing as much stress in the moving process as possible.
5/5
GoogleWe have recently sold a property using Michael Graham. Paul Copping was our contact and we were extremely happy with the service he provided. He proved to be very efficient as he took us through the process of viewings, offer and finally completion. We were kept well informed at all times of any progress and any contact has been with competent,sociable and knowledgeable staff. Almost a breeze! Thank you.
5/5
GoogleWe.can.t speak highly enough of the professional service provided by Michael Graham, of the people who sold our house and helped us buy our new home - and in particular Steve Tillyer. The service was extremely professional from the first contact, the valuation process, assembling the particulars and the advice we were given. They kept us fully informed about viewings, and their feedback was both timely and helpful. They actually sold our house three times, the first two sales fell through for reasons totally beyond their control. We bought our new house through them, and experienced the same professional service, even to the day we moved. We would have no hesitation in recommending them to anybody wanting to find an estate agent to sell their house. Mike and Margaret Giblin
5/5
GooglePaul, Steve and Jean were very helpful in what turned out to be a more difficult sale due to circumstances which were out of their control. Always professional, but they went above and beyond to ensure that the sale progressed as well it could until we finally reached the promised land! I would highly recommend this branch of Michael Graham not only for their expertise but also importantly to me, their kindness and understanding, which is always a bonus when selling a house.
5/5
GoogleRating only, no written review.
5/5
GoogleNumber 1 Estate Agents in my opinion! I really couldn't recommend them enough. They go above and beyond and really care about there clients.
Hello Chloe. Thank you for you kind words, we are delighted you had such a positive experience
5/5
GoogleDefinitely the best agency that I have ever worked with . Efficient , courteous and for me hugely successful
Hi Peter, We're delighted to have provided such a positive experience. Thank you for your feedback.
5/5
GoogleWe received excellent service from the team at Michael Graham Buckingham, who were friendly, professional and attentive to our personal needs from the photography and brochure to showing prospective purchasers around the property to getting the sale, we would like to say a big thank you to everyone involved.
5/5
GooglePaul Elliott and the team provided a very high standard of service throughout the home selling process. Not only were they all extremely professional, everyone was attentive and sensitive to the circumstances surrounding the sale of the property throughout. Furthermore, there were some challenges along the way, not of Paul and his team's doing, which Paul and Mary especially helped us with to resolve quickly, and efficiently - thank you. Adrian Speed.
5/5
GoogleBuckingham branch are absolutely brilliant. They were not only totally professional in every way but also very sympathetic to a difficult sale due to divorce. Cannot recommend them highly enough. Paul, James and Mary in particular were so good and understanding and Paul’s negotiation skills are second to none. Thanks to all the team.
5/5
GoogleI Highly recommend Michael Graham, the whole process of purchasing our new home went very smoothly. Luke Jackson has been particularly helpful in liaising with us, solicitors, and the vendor to ensure that all parties were kept updated and the purchase went ahead on time.
Hi Matt. We're pleased to hear that your experience with us was positive. Thank you for your review and recommending us.
5/5
GoogleVery helpful and always available. As good as estate agents get
1/5
GoogleTake a step back into feudal England with these two-faced robber-barons. Sure, they'll butter you up for a sales commission, but they'll treat you like a peasant if you're renting! Sins include: attempting to prevent a tenant from changing energy supplier (illegal when the tenant pays the bills), blackmailing for reference fees without prior agreement, quoting the landlord then admitting landlord was never contacted, accusing tenants of "hiding something" when they exercise their right to withhold personal information, grubbing after "increased" rent - later found to be in error (no apology), ignoring complaints, and being curt, entitled, even nigh-unintelligible in correspondence. Perpetrators: senior employees including manager/s and director/s. Stay classy, Michael Graham!
1/5
GoogleTake a step back into feudal England with these two-faced robber-barons. Sure, they'll butter you up for a sales commission, but they'll treat you like a peasant if you're renting! Sins include: attempting to prevent a tenant from changing energy supplier (illegal when the tenant pays the bills), blackmailing for reference fees without prior agreement, quoting the landlord then admitting landlord was never contacted, accusing tenants of "hiding something" when they exercise their right to withhold personal information, grubbing after "increased" rent - later found to be in error (no apology), ignoring complaints, and being curt, entitled, even nigh-unintelligible in correspondence. Perpetrators: senior employees including manager/s and director/s. Stay classy, Michael Graham!
1/5
FacebookBuckingham branch unhelpful and rude. They push and push regardless of how difficult your circumstances and problems. They don’t want help their clients but they still want full payment for their poor service.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.
The nine Michael Graham offices, by town:
Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.
