Trusted Agent profile · Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

★★★★★ Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Michael Graham office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Apologies for the late review as the house was sold in June of this year. The first person to visit our home was Richard Irlam who gave us at the time of visit a valuation which was based on his profound knowledge of the local market and we achieved a sales price of £480,000 on a property that he valued at £495,000. The whole sales process was managed by Gareth Redman who managed it meticulously through each of the stages and put in so much effort to getting the property sold. At the time of final negotiation Ben Laidler was truly excellent. The only way to sell your property in this area is by instructing Michael Graham they always perform. The only thing that lets them down is there mundane, unenthusiastic receptionist otherwise I would give them five stars.

Roger · 22 June 2020 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you for your review Roger. We are pleased you had a positive overall experience with us and please be assured that your feedback will be passed on to team and your comments will be addressed.

5/5

Google

We have been very impressed by the professional and attentive service provided by Ben and his colleagues throughout the whole process of selling our family home. They have gone the extra mile in so many ways to ensure that what is undoubtedly a stressful time has gone as smoothly as possible especially given the ‘road bumps’ we personally experienced. We would certainly recommend them to anyone looking to sell their home!

Tony · 22 June 2020 · Michael Graham Towcester

Agent replied · 21 June 2024

Hi Tony. Thank you for your review. We are pleased you had such a positive experience with us and please be assured that your feedback will be passed on to Ben and the team st Towcester.

5/5

Google

We recently brought our family home through Gareth Redman at Michael Graham in Towcester. From walking through the door on the first viewing to getting the keys Gareth was a pleasure to deal with. He and the team went above and beyond in all aspect of the purchase from chasing up and down the chain to even making personal visits to the local council to sort a last minute search issue. We had full contact details throughout the process and nothing was too much trouble. We won’t need to move again as the whole family loves our new home, but if we did we would absolutely use Gareth at Michael Graham Towcester. Thanks again for all your hard work getting us into our new dream home in a swift and professional manner.

Jonny · 22 June 2020 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Jonny. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Gareth and the team at Towcester.

5/5

Google

The team at Michael Graham were very professional and always helpful, responsive and jovial. As we live abroad it was important for us to be able to trust our estate agent and MG exceeded all our expectations in every way. Unreservedly recommended.

Richard · 22 June 2020 · Michael Graham Towcester

Agent replied · 21 June 2024

Hi Richard. We're pleased to hear you've had such a positive experience using us. Thank you for your kind words and your feedback.

5/5

Google

We dealt with Gareth from the Towcester branch of Michael Graham when purchasing our new home. Gareth kept in touch with us whilst we were searching for a house and all throughout the buying process. We had calls returned promptly and were always kept informed. Gareth went above and beyond and made the whole process a lot less stressful and easier.

LJ · 22 June 2020 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you so much for taking the time to leave a review, and for your kind words. We are pleased to hear that you have found your experience to be so positive.

5/5

Google

Our experience purchasing a property through Michael Graham has been excellent. A friendly and very helpful approach with prompt responses and clear communication really assisted with our swift and straightforward purchase and played a key role in helping ensure it was a success. It was refreshing to have such a professional approach having previously experienced something quite different. On numerous occasions the agent, Ben Laidler, liaised with all parties to ensure questions were answered promptly and fully and the various steps of the process were completed as quickly as was feasible - we were able to exchange only 3 weeks after placing our offer! We have no hesitation in recommending Ben and the team at Michael Graham and really appreciated all their help in securing our fantastic dream home.

Jonathan · 22 June 2020 · Michael Graham Towcester

Agent replied · 21 June 2024

Thank you very much for your kind words Jonathan. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Ben and the team at Towcester.

5/5

Google

Very professional service from beginning to end. Cheerful and helpful service from all of the staff.

Veronica · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for taking the time to leave a review Veronica, it is much appreciated.

3/5

Google

A solid performance by MG in a difficult market. We would use them again.

John · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for taking the time to leave a review John. We look forward to helping you again in future.

5/5

Google

From start to finish professional and really helpful. Took most of the stresses away and I definitely recommend these guys.

W · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you so much for the positive feedback and recommendation, it is very much appreciated.

5/5

Google

Super team who acted professionally and were always of prompt assistance. Well recommended.

Carol · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for your review and recommendation Carol!

5/5

Google

Excellent service from a very reliable Estate Agency. On time, no pressure, highly recommended.

Len · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for taking the time to leave a review Len, it is much appreciated!

5/5

Google

Excellent service from Simon and the team from valuation through to searching for our new home

Suzannah · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for your review! It is much appreciated.

5/5

Google

Fantastic service form start to finish. All staff very helpful and always returned phone calls. Highly recommended.

Keith · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for your review Keith. We are pleased to hear that you received a high standard of service. Please do not hesitate to get back in touch should you need us again in future.

5/5

Google

Olly and the team were so helpful, especially being first time buyers. Very professional and friendly staff.

Sabira · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for leaving a review Sabira, it is much appreciated.

5/5

Google

Really helpful and honest advice from Simon Gates. Great level of knowledge and understanding of the current property market.

Henry · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Many thanks for your review Henry. We are glad to have been of service!

5/5

Google

The whole Sales team were very professional and treated me as an individual and not just another customer. I will certainly use them when looking at my on going accommodation needs.

Andy · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Hi Andy. We're pleased to hear you've had a positive experience. Thank you for your review

1/5

Google

Would never use these again! Have held my full deposit with no reason and against the law, even after raising a dispute with the TDS they refused to reply. Now in the process of court proceedings! Stay well clear.

Tom · 21 June 2020 · Michael Graham Woburn Sands

5/5

Google

Highly recommend Simon, made us feel at ease and helped whenever we needed it. Was happy to take us to the flat anytime we needed for measurements and helped with suggestions was very helpful.

Anya · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

We are happy to have been of service Anya! Thank you so much for your review.

5/5

Google

Fantastic service from start to finish, impressed with the professionalism and communication. Particular thanks to Olly Tice for helping to keep the process relatively stress free! MG Financial Services also a great free service! Thank you!

James · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for your review James. We are pleased that you received a positive all-round service!

1/5

Google

TENNENTS BEWARE!!!!!! I’ve rented for over 10 years, these are by far the worst agent I’ve dealt with. Very unprofessional withholding clients deposits without informing them of why. Forcing my family to leave during covid 19, moving new tenants in Without correct property checks and procedures being followed. Stay well clear as a letting agents they bend the rules to suit them. Greedy selfish business who hides all the bad reviews from the site of the public.

Clairr · 21 June 2020 · Michael Graham Woburn Sands

5/5

Google

At Michael Graham everyone is totally fabulous Simon actually dealt with my parents move and was totally amazing 🙃 and Ollie has been so fabulous too 👍 they’ve also helped me just recently and have been totally ace 👍 if I ever move I know who I’ll be using 👍😘 thanks again guys xx 👍 …

Tracey · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for your review Tracey. We are pleased to hear that you have had such a good experience on two occasions, and will be glad to assist in future should you need us.

5/5

Google

Very efficient, each agent came round to see the property prior to any viewings so they knew about the house and could answer any questions potential buyers may have had. Gave great advice on how to attract buyers and make your property stand out.

Nicola · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Thank you for taking the time to leave a review Nicola, it is much appreciated.

5/5

Google

Received great communication from Micheal Graham Estate Agents throughout the entire transaction. They were very transparent and always answered my calls! I would highly recommend them.

Abby · 21 June 2020 · Michael Graham Woburn Sands

Agent replied · 20 June 2024

Many thanks for taking the time to leave a review Abby. Glad we could be of service!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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