Trusted Agent profile Β· Buckinghamshire

Michael Graham estate agents in Newport Pagnell, Woburn Sands, Aylesbury and 6 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,439 reviews across 9 offices and 4 platforms

michaelgraham.co.uk

Michael Graham has nine offices, in Newport Pagnell, Woburn Sands, Aylesbury, Princes Risborough, Towcester, Milton Keynes, Hitchin, Buckingham and London (Buckinghamshire). Together they have 1,439 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,323

Reviews on Google

All 9 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 9 offices

Yell logo

1.8 / 5

4

Reviews on Yell

All 9 offices

Trustpilot logo

110

Reviews on Trustpilot

Business-wide

Our offices

Michael Graham's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Michael Graham office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Magda and the team were very helpful when we sold our house recently. They kept us updated and answered any questions we had. Thank you for all your help - would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Kathryn Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

We would highly recommend Rufus and Michael Graham. Rufus was very profesional. He kept us informed all the way and updated us when required. We would have given more starts if we could.

Justin Β· 17 June 2022 Β· Michael Graham Newport Pagnell

5/5

Google

I would like to personally thank the team, especially Magda who went above and beyond. Living in Australia the whole selling process filled me with dread based on previously experiences... but it was so easy and despite the challenges with time differences always kept me informed by phone/email which was greatly appreciated. I rarely give 5 starts .... but this is definitely deserved!

Rachel Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you Rachel, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Magda and the Newport Pagnell team.

5/5

Google

Very conscientious estate agent, always happy to accommodate the needs of their clients as best they can. Went over and above standard service requirements to ensure their client’s satisfaction was met. Would recommend this Estate Agent to any one intending to sell/ buy property.

Manuela Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us a review Manuela. We are pleased to hear that you have found your experience with the team to be so positive. We will pass on your comments to the team.

5/5

Google

This goes out to Rufus Ollerhead - We cannot thank Rufus enough for how he dealt with our complicated transaction. He was always available to talk, proactively chased all parties involved in the chain, always exhibited can-do and will-do attitude, very friendly and supportive through out. Regardless of the fact that you're buying or selling - go to Micheal Graham Newport Pagnell and Rufus in particular. You will be in safe and professional hands. Rufus - Keep up the good work and we consider you an asset to the organisation. All the best!

Danish Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you Danish, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Rufus and the team.

5/5

Google

Magda and Gareth have been supportive throughout the whole house sale process, keeping me apprised of progress and next steps, chivvying on solicitors etc. A truly great level of customer service. Highly recommended. Thank you both for all your hard work.

Helen Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you very much for your kind words Helen. We're thrilled to hear you've had such a good experience with Gareth and the team at Newport Pagnell. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

What a stressful process moving house! But Catherine from Michael Graham made the move as smooth as possible. She went over and beyond her duties. She was always friendly, professional and very efficient. Have no hesitation in recommending her and Michael Graham. Thank you for all your help Catherine! πŸ™πŸΌπŸ˜Š …

Rahim Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you so much for your review Rahim, we are so glad you had such a good experience with Catherine and the team in Newport Pagnell and will pass your lovely comments on to them.

5/5

Google

Possibly the best estate agent experience I’ve had in 30 years. Although a relatively simple (sale only) transaction, Rufus was in constant communication with both myself and the solicitor and was persistent in overcoming issues and bringing the transaction to a conclusion. This is the third time I’ve used MG and I’d recommend them, unreservedly.PositiveResponsiveness, Quality, Professionalism, Value

Joe Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you very much for your five star review Joe. We will pass on your comments to Rufus and the rest of the team at Newport Pagnell.

5/5

Google

My husband and I recently purchased a property with Michael Graham and the agent who handled the sales, Rufus Ollerhead, was very responsive and professional. Throughout the process, he was on top of things, keeping us informed and patiently taking care of things and ensured negotiations went smoothly. He never once dropped the ball. We will definitely use their services again for future purchases.PositiveResponsiveness, Professionalism

Fyonna Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you for your lovely review Fyonna. We are thrilled Rufus was able to secure you the purchase of your property and we will pass your lovely comments onto him. We hope you enjoy your new home.

5/5

Google

We wanted to say how impressed we have been with Rufus who conducted our purchase. On numerous occasions he went the extra mile to ensure the purchase went through on schedule and he is a real credit to your team. We know that without him we would not now be in our new house, instead we would be waiting for a number of weeks more. He kept us regularly updated with progress, keeping us informed of situations as they arose, helping us to chase up solicitors and being on top of any issues that came up. He was both professional yet friendly throughout the process. His dedication, motivation and desire to get things done reflects well on him personally, but also on your team in Newport Pagnell and on Michael Graham as a whole. We are very appreciative of everything he did for us.PositiveResponsiveness, Quality, Professionalism

Simona Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you for your lovely review Simona, we will pass on your lovely comments to Rufus and the rest of the team at Newport Pagnell. We hope you enjoy your new home.

5/5

Google

We were really impressed with the efficiency of the team at Michael Graham Estate Agents in Newport Pagnell when we purchased our new home. In particular, Magda was very helpful and patient when showing us around a number of properties and when we finally finally made a decision she was very quick to 'get the ball rolling'. Her efficiency, and that of the conveyancing company she recommended, enabled us to meet the Government's temporary reduced stamp duty deadline. Given the very right deadline we faced, this was a hugely welcome and unexpected bonus for which we will always be grateful.PositiveResponsiveness, Quality, Professionalism, Value

Michael Β· 17 June 2022 Β· Michael Graham Newport Pagnell

Agent replied Β· 16 June 2024

Thank you very much for your kind words Michael. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Magda and the team at Newport Pagnell.

5/5

Google

I will shortly be moving into a property sold by Michael Graham Estate Agents. Lee Barry, from this team, maintained a professional and friendly service, replying promptly to my enquiries and took a genuine interest in the sale and in providing an excellent customer service. I would certainly recommend Lee and the Michael Graham team.PositiveResponsiveness, Professionalism

Dan Β· 17 June 2022 Β· Michael Graham Aylesbury

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us a review Dan. We are pleased to hear that you have found your experience with Lee at our Aylesbury office to be so positive. Please be assured that your comments will be passed on. We hope you enjoy your new home.

5/5

Google

Working with Alexandra was an absolute pleasure. She provided us with more than enough information for us to make an informed decision. She was always ready and prepared to answer questions and showed us around the property as many times as we wanted. She is extremely personable and has the customer's interest at heart. Certainly will use her again if I was to ever buy another property

Ndip Β· 17 June 2022 Β· Michael Graham Aylesbury

Agent replied Β· 16 June 2024

We are happy to hear that your experience with us was positive. We aim to provide such customer service at all times.

5/5

Google

Just moved into our beautiful "forever home" all thanks to Alexandra (Alex) Pop and Lee Barry. Alex was on the ball, bearing in mind all the other vendors, sellers and Solicitors she has to deal with on a daily basis, she kept both my husband, myself our Estate Agent and our Solicitor informed every step of the way. People really don't understand what Estate Agents have to do and deal with and yes I know it's their job but the Aylesbury Michael Graham Office went above and beyond to ensure a smooth sale and purchase. All that remains to be said is thank you Alex for all your kindness and persistence and thank you Lee for first showing us around our beautiful home to be ! 😘. We would definitely recommend Michael Graham Estate Agents.

Corinna Β· 17 June 2022 Β· Michael Graham Aylesbury

Agent replied Β· 16 June 2024

Thank you for your five star review Corinna. We strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Alex and Lee. We wish you all the best in your new home.

5/5

Google

Thank you to the whole team at Michael Graham's of Aylesbury for helping to sell our grade II listed cottage. We knew it would be a difficult task with an older property in the middle of a pandemic, but Michael Graham's have been amazing throughout the process. Graham visited initially, and came up with an accurate valuation, Alex and Lee brought potential buyers to view, always on time, and with a very professional approach, and Jane in the office was fantastic at answering any queries. The team kept us updated and informed every step of the way, we wouldn't hesitate to recommend Michael Granham's of Aylesbury!

Alison Β· 17 June 2022 Β· Michael Graham Aylesbury

Agent replied Β· 16 June 2024

Thank you so much for your review Alison, we are thrilled to see the whole team played a part in the sale of your cottage. Your comments will be passed onto the team and we wish you luck in your onward move.

5/5

Google

Brilliant sales and back up. We bought through Michael Graham but were selling with a local agent in Bury St Edmunds as we were moving from Suffolk to Herts. Our agent was shocking; they set back and did nothing to make the sale happen in a timely manner. Caroline Smith at Michael Graham was brilliant. She stepped in doing our agent’s job and managed to facilitate a chain in which we all had complicated circumstances in order to make the transaction happen on the only day that worked for all of us. I can safely say the chain would have fallen through without her. Definitely recommend.

Ariane Β· 17 June 2022 Β· Michael Graham Hitchin

Agent replied Β· 16 June 2024

Thank you for your lovely review Ariane. We are thrilled to hear that Caroline was able to secure you the purchase of your property and we will pass your lovely comments onto her. We hope you enjoy your new home.

5/5

Google

Great service

Tom Β· 15 June 2022 Β· Michael Graham Princes Risborough

Agent replied Β· 14 June 2024

Thank you very much for your 5 star review Tom.

5/5

Google

We had a very personable, proactive and motivated engagement with Michael Graham Estate Agents in Princes Risborough. Buying a house can be stressful with Steve we had a comforting, supportive and diligent experience. We managed to complete within a record 1 month. We are very pleased and thank Steve at Michael Graham in Princes Risborough for an excellent service. Needless to say, highly recommended.

Lars Β· 15 June 2022 Β· Michael Graham Princes Risborough

Agent replied Β· 14 June 2024

Thank you for taking the time to leave us a review Lars. We are so pleased to hear that you have found your experience with Steve and the rest of the team to be so positive and you were able to complete so quickly! We will pass on your lovely comments to the team.

5/5

Google

As a buyer, I never thought I’d say this about an estate agency, but I was absolutely thrilled to have dealt with the Michael Graham team. Steve Tillyer was excellent, and despite a highly competitive market made us feel valued as buyers (in stark contrast to a number of other agents…). From first viewing all the way through to completion the team were genuine, responsive, and pragmatic - I can’t recommend them highly enough!! Thank you so much for making our buying process as stress free and pleasant as you did!PositiveProfessionalism

S Β· 15 June 2022 Β· Michael Graham Princes Risborough

Agent replied Β· 14 June 2024

Thank you for taking the time to leave us a review Stefano. We are pleased to hear that you have found your experience with us to be so positive. Please be assured that your comments will be passed on to Steve and the Princes Risborough team.

4/5

Trustpilot

Good customer service

They were brill when we bought our house through them last year. They kept up updated & pushed for us to β€˜complete’ as soon as possible. Anna Di Rosa was particularly good!Lee Cathcart

Mr Β· 6 June 2022 Β· Michael Graham Milton Keynes

4/5

Google

Rating only, no written review.

Amelia Β· 17 May 2022 Β· Michael Graham Buckingham

Agent replied

Thank you

5/5

Google

I would highly recommend Michael Graham to anyone looking to buy or sell. They are the most helpful, professional and experienced estate agent I have ever worked with, and all the staff are friendly, efficient and reliable. If you are looking for a trustworthy and skilled agent, Michael Graham is the one to choose.

Alli Β· 17 May 2022 Β· Michael Graham Buckingham

Agent replied

Thank you so much for sharing this positive review. We are pleased your experience with us was positive.

5/5

Google

I could not be happier with the fantastic service from Gareth Redman and the team in selling my house. From the start, Gareth was so helpful, friendly, professional and informative, giving advice all through the process and keeping me updated on the progress of my sale. I have no hesitation in recommending Michael Graham as an excellent estate agency.

Caroline Β· 17 May 2022 Β· Michael Graham Buckingham

Agent replied

Thank you so much for sharing this positive review.

1/5

Trustpilot

Such bad unprofessional

Such bad unprofessional, disorganised service.From trying to book a viewing to placing an offer of which they refused to accept!!! Think this might even be illegal.It was made so difficult I had to either go into the office for an interview or write to them stating all my circumstances.Colleague was rude when I said can't you just put this forward.Well vendor's need to know how difficult they are to buyers.

Jackie Β· 25 April 2022 Β· Michael Graham Milton Keynes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Michael Graham and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

EA Masters

Michael Graham and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Michael Graham

Which Michael Graham office has the most reviews?

Newport Pagnell has the most, with 385 reviews rated 4.6 out of 5, followed by Woburn Sands with 376.

Where are the Michael Graham offices?

The nine Michael Graham offices, by town:

  • Aylesbury: 28 Temple Street, Aylesbury, HP20 2RQ
  • Buckingham: 4-5 Bridge Street, Buckingham, Buckinghamshire, MK18 1EL
  • Hitchin: 20 Bucklersbury, Hitchin, SG5 1BG
  • London: 322a Portobello Road, London, W10 5RU
  • Milton Keynes: 445 Midsummer Boulevard, Milton Keynes, MK9 3BN
  • Newport Pagnell: 24 St. John Street, Newport Pagnell, MK16 8HJ
  • Princes Risborough: 24 Market Square, Princes Risborough, HP27 0AN
  • Towcester: 138 Watling Street East, Towcester, NN12 6BT
  • Woburn Sands: 2 Aspley Hill, Woburn Sands, MK17 8NJ
Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards, Newport Pagnell won Gold, Woburn Sands won Gold and two more branches won Trusted Agent. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South East. The group and its branches have also won 3 other industry awards since 2016.

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