Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleMagda is superb! The buying of our new property went so smoothly, she kept us informed at all points during the purchase and we can't thank her enough. I would thoroughly recommend Magda, Michael Graham and also the financial team - again superb customer service. Well done team.PositiveResponsiveness, Quality, Professionalism, Value
L Β· 25 August 2022 Β· Michael Graham Newport Pagnell
Agent replied Β· 16 June 2024
Thank you very much for your kind words Louise. We're thrilled to hear you've had such a good experience with Magda at Newport Pagnell. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
GoogleExcellent service from start to finish from the team at Michael Graham. We were lucky enough to have both our sale and our purchase handled by the Newport Pagnell (Sale) and Stony Stratford (purchase) branches.
We felt we had real value for money, Gareth valued our home and supported us navigating our way through the process, popping in for a chat when we needed some advice.
Our sale negotiator Catherine Johnson went above and beyond in all aspects of the sale. She kept us informed and worked extremely hard to keep the chain on track and in the desired timescale. Endlessly patient and supportive, we couldnβt have asked for more from her.
Alongside Catherines help we also had excellent service from the agent responsible for our purchase. Scott Reynolds was always available, good humoured, responsive and helpful.
Canβt recommend highly enough and MG are guaranteed our custom for any future movesPositiveResponsiveness, Quality, Professionalism, Value
Susie Β· 25 August 2022 Β· Michael Graham Newport Pagnell
Agent replied Β· 16 June 2024
Thank you Susie, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to both the Newport Pagnell and the Stony Stratford teams. We wish you all the best in your new home.
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5/5
GoogleWe met Rufus at a viewing in Newport Pagnell and although the house was not for us, he has been brilliant during our house hunting process. Rufus calls us regularly, asks for updates and sends us new houses that might be of interest to us. He is always there, when we have a question and responds very quickly to our emails. He shows great motivation in finding us a house, which is very rare especially in a such a fast moving market. We think he is a great asset to Michael Graham and would recommend him to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Marie Β· 25 August 2022 Β· Michael Graham Newport Pagnell
Agent replied Β· 16 June 2024
Thank you for your lovely review Marie, we are glad you have found Rufus to be so helpful on your house hunting search. We wish you luck with the search for your next home.
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5/5
GoogleWe would like to express our gratitude and heart felt thanks to the staff at Michael Graham, Newport Pagnell office particularly Magda who dealt with our house sale so professionally. It was a pleasure dealing with an agent that prides itself on great communication between all parties. We were kept informed of progress all along the way. We would recommend and definitely use again.PositiveResponsiveness, Quality, Professionalism, Value
Michael Β· 25 August 2022 Β· Michael Graham Newport Pagnell
Agent replied Β· 16 June 2024
Thank you Michael, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Newport Pagnell team.
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5/5
GoogleWe were so well looked after with Michael Graham's in the sale of our property in 2021. Having moved from another estate agent who we felt was letting us down, the difference was incredible. Michael Graham Estate Agents managed everything so well from the valuation and expectation, the marketing of the property and viewings. Once the house was quickly sold they did a remarkable job to see the sale through despite many challenges with the chain. Magdalena especially was just brilliant and took personal responsibility at every stage with clear communication. They were brilliant to work with and I would highly recommend them. Thank YouPositiveResponsiveness, Quality, Professionalism, Value
Gavin Β· 25 August 2022 Β· Michael Graham Newport Pagnell
Agent replied Β· 16 June 2024
Thank you for taking time to write a review Gavin. We are so glad your experience with Magda and the rest of the Newport Pagnell branch has been so good. Your lovely comments will be passed onto the team.
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5/5
GoogleFabulous service from start to finish. Highly recommend. Thankyou very much Gareth and the team π β¦
Carolyn Β· 29 July 2022 Β· Michael Graham Buckingham
Agent replied
Thank you very much for your kind words Carolyn. We're thrilled to hear you've had such a good experience with the Olney team.
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5/5
GoogleOur experience of buying a home with Michael Graham has been completely smooth sailing. Gareth remained in contact at all times and rang me at appropriate times of the day around my working schedule. Every question we had was answered in a professional manner and everything was explained to us thoroughly as this was our first time going through the process. We are appreciative of the support throughout our first buying experience. I would highly recommend Michael Graham, in particular Gareth to all first time buyers. Thank you! Megan & Sam.
Megan Β· 29 July 2022 Β· Michael Graham Buckingham
Agent replied
Thank you very much for your kind words Megan. We're thrilled to hear you've had such a good experience with Gareth and the team at Buckingham. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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1/5
TrustpilotNo chance of viewing a property
We have tried on three occasions to book viewings for two properties they are marketing on Right Move. Each time we have had our name and phone number taken, first time we were advised that their systems were down, the second and third time we were just advised someone would call us back. We advised that we had already left messages and no one had called us back, but this did not make any difference. It is no wonder their properties seem to be on the market for some time, no one wants you to view them! Hope vendors who use this agency are aware of this. Given up with this agency now and are now dealing with agencies that are more pro-active and want to sell properties. This message refers to the Towcester branch.
Jan Β· 26 July 2022 Β· Michael Graham Milton Keynes
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5/5
GoogleFrom a seller's perspective, Gareth Redman and the team at Michael Graham Buckingham provided an excellent service. They only arranged viewings with serious buyers, resulting in a buyer being found in less than 2 weeks. Furthermore, during the sale Gareth went above any beyond to take on the role as an intermediary between all parties, especially when faced with communication challenges between solicitors, which meant that the sale process completed smoothly and all parties were kept informed.
Nicholas Β· 16 July 2022 Β· Michael Graham Buckingham
Agent replied
Thank you very much for taking the time to write a review. We're so pleased our Buckingham team were able to help you with a smooth move and that your experience with us was so positive. Thanks for highlighting Gareth went above and beyond to assist you.
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5/5
GoogleWe used Michael Graham Buckingham office to sell a property for us and we cannot recommend them highly enough. Gareth was our main point of contact, he kept us updated throughout the whole sale process. He had been put under pressure as the house was originally on the market with another agent and we needed a quick sale. At our first meeting our expectations were managed, and the team delivered within the timescales. We will definitely be using Michael Graham for all future sales transactions.
Jo Β· 16 July 2022 Β· Michael Graham Buckingham
Agent replied
Thank you very much for taking the time to write a review. We're so pleased our Buckingham team were able to help you with a smooth move and that your experience with us was so positive.
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5/5
GoogleRating only, no written review.
Derek Β· 22 June 2022 Β· Michael Graham Milton Keynes
Agent replied Β· 21 June 2024
Thank you
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4/5
GoogleRating only, no written review.
Mark Β· 22 June 2022 Β· Michael Graham Milton Keynes
Agent replied Β· 21 June 2024
Thank you
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5/5
GoogleVery very pleased with the services provided by Michael Graham. We bought a house through them and sold the previous one from them. Special mention to Richard, Alex and Michael who were always their to answer each and every query. They are truly one of the best agents in Milton Keynes no doubt.
Jag Β· 22 June 2022 Β· Michael Graham Milton Keynes
Agent replied Β· 21 June 2024
Thank you Jag, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the team.
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5/5
GoogleWe sold and also bought our house from Michael Graham. Both experiences were exceptional. Michael, Alex and Richard always went out of their way to answer calls from us when we called and always chased up things for us. All in all I'd definitely use them again. They were all very professional and most importantly friendly and not at all pushy which we've experienced in the past from other agentsPositiveResponsiveness, Professionalism
Rina Β· 22 June 2022 Β· Michael Graham Milton Keynes
Agent replied Β· 21 June 2024
Thank you very much for your kind words Rina. We're thrilled to hear you've had such a good experience with the Milton Keynes team. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
GoogleRating only, no written review.
Paul Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you for your 5 star review Paul.
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5/5
GoogleRating only, no written review.
Jim Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you
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5/5
GoogleRating only, no written review.
Ruth Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you
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5/5
GoogleRating only, no written review.
Andy Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you for your 5 star review Andy.
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5/5
GoogleExcellent service. Extremely responsive and very knowledgeable of the market and the area. Would certainly recommend.
Mark Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thanks so much for writing a review. We're delighted to hear our team were able to assist you so effectively.
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5/5
GoogleThank you so much Ben for all your hard work on the sale of a cottage for us. Very happy with how your office managed the sale and will use your services again! Thank you
Sue Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you so much for sharing this positive review.We are pleased your experience with us was positive.
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5/5
GoogleGreat service by the team, not only did they work hard to sell our property but had to liaise between buyers, us and solicitors to chase things through. The latter part is something you often forget, they act as an agent for you, not just to get the offer in.
Clive Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review Clive. We are pleased to hear that you have found your experience with the team to be so positive. We will pass on your comments to the team.
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5/5
GoogleI recently bought a house through Michael Graham and they were helpful, approachable, friendly and professional throughout. I especially appreciated how calm and supportive they were when the buyer of my house caused unexpected delays in the chain. Their approach really helped reduce my stress levels.
MaryW911 Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our utmost in helping our customers and very pleased to see it reflected in your experience with us.
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5/5
GoogleWe have just sold our house through Michael Graham at Towcester. The service has been exceptional - highlighted by the other agents in the chain. Ben specifically has gone above and beyond, but all of the team at the branch have been a pleasure to deal with. From initial valuation and photos right through to completion they have been everything a top end estate agent should be.
Nicola Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review Nicola. We are pleased to hear that you have found your experience with Ben and the rest of the team to be so positive. We will pass on your comments to the team.
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5/5
GoogleWe recently sold our house with Michael Graham. They were superb from beginning to end. Having previously tried unsuccessfully with another agent we switch to Michael Graham. Ben supported us in getting everything setup and the marketing and photos were excellent. We had 15 viewings booked in the first week and we sold at asking price on first viewing. Ben supported us further during the period up until completion. With Michael Graham you get the expertise in marketing and the care during the entire process. Highly recommended.
Simon Β· 22 June 2022 Β· Michael Graham Towcester
Agent replied Β· 21 June 2024
Thank you so much for taking the time to write this review. We're delighted to hear your experience with us was positive and that our Towcester team assisted you so effectively from start to completion.
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