LQ estate agents in London, Sidcup and Warwick

Hi Steve, Thank you for providing your valuable 5 star feedback! We're glad to hear that the engineer provided you with a friendly and prompt service. It's always our goal to offer excellent and timely assistance for all who contact us, so your comments let us know we're on the right track. Many Thanks Customer Service Team

Hi Emma, Thank you so much for the 5 stare review!We're delighted to hear of the engineers promptness and friendliness. We heavily value your feedback and will continue to strive for this level of service. Many Thanks Customer Service Team

Hi Graham, We really appreciate your 4 star review. We're thrilled to hear that the team was able to accommodate your schedule by seamlessly changing the time and date of the appointment. Your compliments regarding the engineers professionalism are greatly welcomed too. Many Thanks Customer Service Team

Hi Peter, Thank you for sharing your review with us. We're genuinely sorry to hear about the delayed completion of your work. We understand how disruptive it can be to have have your kitchen unavailable for a long period. We want to help rectify this situation. Could you please provide us with more details by sending us an email to lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header. This will allow us to get an understanding of the specifics of the situation and take appropriate action. Our team are commited to resolving this issue as quickly as possible. Many Thanks Customer Service Team

Hi Abosede, Thank you for your 5 star review and for taking the time to acknowledge the electrician's punctuality and expertise. We are always striving to provide great service, so hearing we've met those expectations is always rewarding. Many Thanks Customer Service Team

Hi Veta, Thank you for taking the time to leave us a review. We're sorry to hear you had to wait such a long time for the dripping tap to be repaired. We always do our absolute best to attend each repair as soon as we possibly can. Delays can happen and we understand how frustrating they can be. If you should have any other concerns, feel free to drop us an email lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header and we'll do our utmost to help. Many Thanks Customer Service Team

Hi Jane, Thank you for much for taking the time to share your 5 star review. We're so glad to hear you had such a positive experience with our gas safety check. It's great to see your comments about the engineers politeness and knowledge. We greatly value your feedback. Many Thanks Customer Service Team

Hi Fiona, We would like to thank you for your 5 star review and your feedback regarding our quick email responses. Your words genuinely mean a lot to us, as we've been working hard to ensure a quicker response time. We're sorry to hear about your dissatisfaction with the wait for repairs. We want you to know that we always strive to attend repairs promptly. The time it takes to carry out a repair depends on it's urgency and the issues needed to fix as quickly as possible. We promise to continue improving our service delivery to meet your expectations. Many Thanks Customer Service Team

Hi Stephen, Thank you for taking the time to share your review and comments regarding the recent work carried out by the plumber. It's great to hear that he was punctual and polite.We know how important it is to have these household essentials functioning correctly, so please feel free to email us about any continuing issue with your toilet and we'll be more than happy to be of assistance. You can reach us by lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header would be really helpful. Many Thanks Customer Service Team

Hi Jackie, Thanks so much for the stellar 5 star review and your positive comments!We truly appreciate your feedback and are thrilled to hear that you found us easy to contact and helpful. We aim to provide excellent and efficient service consistently. Many Thanks Customer Service Team

Hi Steven, We truly appreciate your 5 star review!We're so pleased to hear everything was easily and quickly sorted for you. We strive to ensure that our services are efficient and hassle-free. This reassures us that we are on the right track to providing excellent service. Looking forward to continuing to meet your expectations. Many Thanks Customer Service Team

Hi Cangage, Thanks for leaving us a review to share your thoughts and feeling with us. We're really sorry to hear about the water leaks and the damage it has caused in your home, as well as the distress it's causing you both mentally and physically. It's understandable how an unresolved problem like this can be truly frustrating. We want to help and see how we can move forward with this. If you could please send an email with all the details to us, it would be very helpful. You can do this via lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header, where we would be very much interested in resolving the situation you are currently facing. Many ThanksCustomer Service Team

Hi Frank, Thank you very much for your 5 star review. We're delighted to hear about your positive experience with our services. We strive to provide the best possible services, and it's always a joy to learn that we've met our mark. We'll be sure to pass on your comments to the team and let them know their hard work is appreciated. Many Thanks Customer Service Team

Hi Kandi, Thank you for your feedback and review of our services. We ensure that every penny we make is reinvested into improving our homes and services for the benefit our our residents. We recognise the importance of making it easy for residents to improve their homes and aim to make the process as easy as possible. We can provide more information regarding home improvements, if you email our team who will be more than happy help. You can reach us via lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header. Many Thanks Customer Service Team

Hi Mad Max, Thank you so much for taking the time to leave a 5 star review. We are so glad to know that you are pleased with the work carried out by our contractor. Our aim is to always to provide the best possible service. Many Thanks Customer Service Team

Hi Rebecca, Thank you for leaving your review and highlighting this with us. We're really sorry to hear about your experience. It's not the standard of service we aim to provide. We apologise for the lack of feedback from the roofers and any mess the scaffolders have left behind in your front garden. To address this issue and provide you with a resolution, we need some additional information. Could you please provide specific details through to us via email lqdirect@lqgroup.org.uk using 'Trustpilot' in your subject header. This will help us to investigate this problem thoroughly and rectify it promptly. Many Thanks Customer Service Team

Hi Terry, Thank you for your review and bringing this to our attention. We sincerely apologise for the last minute cancellation and the inconvenience it has caused by having to wait in all day. Please feel free to email us lqdirect@lqgroup.org.uk using 'Trustpilot' in the subject header. Rest assured, one of our team will be eager to assist you promptly. Many Thanks Customer Service Team

Hi Edward, Your lovely 4 star review is appreciated. We're so glad to hear that your happy with the works carried out. We'll continue to strive to deliver a top quality service and hope to help you again soon. Many Thanks Customer Service Team

Hi Jade, Thank you for sharing your feelings in your review. We always do our upmost to help and we apologise if you've had a negative experience. We understand out complaints team has been in contact with your recently. We'd be more than willing to assist you further if you could please provide more information regarding anything that's outstanding. Please email the team at lqdirect@lqgroup.org.uk and it would be great if you use 'Trustpilot' as you subject header, we're sure we can help resolve things for you. Many ThanksCustomer Service Team

Hi Honey, Thanks so much for the 5 star review!We're thrilled to hear that you're satisfied with the services we've provided and the operative that attended made such a positive impression. Your feedback is greatly appreciated and we look forward to helping you again. Many Thanks Customer Service Team

Hi Jean, Thank you for your review and for your comments regarding the ease of emailing and the quick response you received. Please don't hesitate to email us at lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header if you require further assistance. Our dedicated team is always ready to help you out. Many Thanks Customer Service Team

Hi Miss K Ellis, Thank you for your 5 star review and feedback. We're glad to hear that the issue was dealt with promptly and efficiently. We pride ourselves on providing the best possible service and it's always rewarding to see these reviews!Many Thanks Customer Service Team

Hi Ronald, Thank you for raising your concerns with us. We sincerely apologise for the delay in repairing the toilet system. So we can look into your repair in more detail, and find out what is causing the delay, please can you email your information to the team at lqdirect@lqgroup.org.uk using 'Trustpilot' in your subject line and we'll be on hand to help. Many Thanks Customer Service Team