5/5
GoogleRating only, no written review.
Trusted Agent profile
LQ estate agents in London, Sidcup and Warwick
★★★★★
2,848 reviews across 3 offices and 3 platforms
LQ has three offices, in London, Sidcup and Warwick. Together they have 2,848 reviews on three platforms, rated 3.1 out of 5 overall.
524
Reviews on Google
All 3 offices
2
Reviews on Yell
All 3 offices
2,322
Reviews on Trustpilot
Business-wide
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Our offices
LQ's three offices, most reviewed first. Each has its own page.
Latest reviews from every LQ office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
Googleterrible landlords, wait for over a year for some maintenance job,s to be resolved, they blatantly lie to you, the jobs that do get done are usually bodge ups, so many bad issues in the last 20 years i could be writing all day, beware don,t expect to much from l&q.
1/5
Googleunprofessional, rude, apathic, money grabbing bullies who close ranks on people they take a dislike to, you know the people who expect to get what they pay for, services they are paying for, might as well use your tenancy agreement to wipe your bum with, because L&Q will never stick to what they say they will do, just keep putting up with ASB, keeping paying your rent and service charges and go away. If you haven't lost your mind already trying to sort issues out, then L&Q will take you to the edge of your sanity and leave you there. They make those who complain out to be the problem and use their understandable frustration against them. If you can avoid them then do.
1/5
YellCheck your rent charges L&Q charge for services that are not provided
Every year for the past ten years I've complained that we are being charged for services that are not provided. Each year they have been reviewed and/or refunded within a few months This year however we have had additional services added to our rent which I questioned in February 2021when the rent review was published. For the past six months I have written inumerous e-mails requesting a reason way we are being charged for services we do not have or an response from anyone in authority. After the publication of the newspaper article there was a glimmer of hope I would get an answer but once again it was promises of someone would respond but once again deathly silence after the initial contact three months ago. L&Q have totally ignored even the Property Manager who has confirmed by e-mail to me that two charges are none payable by the tenets and the other two are not his responsibility but my rent still remains the same as in February's review. My next step will be legal action.
1/5
Googleshocking how they treat people and how bad there buildings are..you wait months for repairs but they know where you live if you fail to pay the rent for two weeks...stay away!
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleBad landlord
1/5
GooglePathetic.
4/5
GoogleGot my heating fix fairly quick
1/5
GoogleA resident of 11 years whose life for the last 4 has been made progressively worse because of this company.
1/5
GoogleVery bad housing service...rude...bad properties...2 years or more if anything done when reqwesting repaire.
4/5
GoogleHaving had a quick moan to L & Q about the communal buzzer being locked on and driving me nuts I had three concerned L & Q staff contact me and an engineer repaired it within hours - Thank You.
1/5
GoogleI have had, over the last ten plus years mostly a night mare, which only gets worse when dealing with L&Q when it comest very serious repair issues. On top of this in spite of complaints there seems to be no real efforts to recognise the issues let alone do anything about it.
1/5
GooglePoor quality from this Housing Association. Send endless letters for payments no explanation for increases and do not get back to residents when asked. Use standard procedures for chasing without engaging with residents....bring back East Thames.
1/5
GoogleTotal mess my ceiling is leaking and they don't care. must not the amount of times I've called and nothing's been done at tall..
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about LQ
Which LQ office has the most reviews?
London has the most, with 2,508 reviews rated 3.1 out of 5, followed by Sidcup with 1,705.
