Trusted Agent profile
★★★★★
772 reviews across 3 offices and 2 platforms
Loveitts has three offices, in Coventry, Leamington Spa and Nuneaton. Together they have 772 reviews on two platforms, rated 4.2 out of 5 overall.
Loveitts's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent and professional service from…
Excellent and professional service from all of the team throughout the house selling process. Good communication with regular updates and always on hand for sound advice.
We aim to please and it is great to hear we did here
5/5
TrustpilotLoveitts have been absolutely fantastic…
Loveitts have been absolutely fantastic from start to finish in the purchase of my property. Extremely responsive to phone calls,emails and genuinely having an understanding throughout. They supported me and the venders together through the process. I completed on 6.9.22 and the process was smooth. They evan gave me a gift box full of goodies to start living in my new home. A special thanks to Bethany (Beth) who has been wonderful and extremely helpful during a difficult time during the pandemic when lockdown was a lot more strict.
Thank you for your positive feedback and great to see that our box of goodies was well received!
4/5
TrustpilotA massive thanks to the Lettings team
A massive thanks to the Lettings team. Moving house can be a difficult time but the team at Loveitts guided me through every step & were so helpful. The maintenance team were also very quick to help me with an issue I had on move in. Thank again guys!
It is great to hear positive feedback about our lettings team, thank you.
5/5
TrustpilotBig thanks to the loveitts team
Big thanks to the loveitts team. Great communication from Charis & Michelle throughout. Very professional service. Keep up the good work.
Really appreciate your review, thank you.
5/5
TrustpilotExcellent support from Michelle at…
Excellent support from Michelle at Loveitts. Thank you so much. Really appreciate everything you did to help and keep lines of communication open. A very professional service
1/5
TrustpilotBooked a viewing for a property in…
Booked a viewing for a property in advance and told them to notify me if anyone else shows interest so I don't waste train ticket money to get there. I was told a day before the viewing that it was cancelled with no warning. When I called them and asked them why this has happened the woman on the phone patronized me and read off her script. Incredibly unprofessional, condescending and poor customer service (they couldn't even spell my name right in the emails). I will never use their service again and will not recommend them to anyone. They have no integrity.
Loveitts are disappointed to receive this review and would invite you to discuss your thoughts further. Please contact us on 024 76 228 111.
1/5
GoogleRating only, no written review.
1/5
TrustpilotLoveitts are extremely greedy
Loveitts are extremely greedy! Watch your money when you deal with them they will try snatching it away from you at every opportunity!I bought from them at auction I then used their letting service and sold through them. The common thread was greed and deception every step of the way! Keep away from them!
1/5
TrustpilotBad experience
FUNNY GOT BLOCKED FROM THIS PAGE AFTER TELLING THE TRUTH ABOUT THEM. IF ANYONE WANTS EVIDANCE OF MY ACCUSATIONS FEEL FREE TO MESSAGE ME I HAVE MANY BACK AND FORTH EMAILS AS EVIDANCE I rented a property through loveitts. They were nothing but rude and unprofessional throughout my entire property. Upon moving in I had several issues. I had no running hot water during the night. I also had storage heaters had several issues with them to the point I had no heating. After contacting loveitts me and my partner was left without hot water for several months. I also had a significant amount of rain water coming through my front door that caused several floods at the bottom of my stairs. Loveitts never bothered to act upon any repairs and my property was left in such a state with all the nessassary repairs. When James Cole and Rebekah Gill came out for management visits, they were nothing but rude and came across very aggressive to myself and my partner to the point where my social worker had to step in numerous of times. I was always left felt scared upon management visits. In two different occasions management have given me no warning to turning up to my property and have let themselves in on one occasion without consent. I have many emails back and forth about repairs that needed to take place. Loveitts have no consideration to their tenants and do not have their tenants saftey as first priority. After loveitts failed to carry out any repairs I stopped paying rent and placed all rent into a savings account waiting for them to carry out the repairs. After 2 months and a half months had past with no communication from the landlords in regards to the repair I served loveitts with an immediate notice to quit the property and handed the keys back. During handing the keys back, James Cole came across very judgemental and unprofessional. Therefore I WOULD NOT recommend to anyone and will warn any future people wanting to rent through loveitts to NOT TO DO SO. expecially if you have children. Loveitts are rude and unprofessional and have never had an issue with any housing provider.
1/5
Trustpilotwell.
well. Loveitts!! from what i have experienced so far, are THE poorest estate agents i have used & i have used alot of them !the owner of the house changed to these, after not being happy with the service of their last managing agent. Im sure they are now regretting their decisionThey arranged an inspection as the new agent. nobody showed. ( this was less than a week later than arranging the appointment with them )They do not reply to emails unless they want something. I asked the same question in 2 emails, to the same person and I got no response.They like to pass the buck to another colleague. " I believe Lauren answered that question" and "i believe Avril answered that" NO..it wasnt answered at all. I was just ignored asking an important question.. Nobody is doing their job correctly !i took a complaint further than the brick wall that seems to be the Nuneaton office and dealt with the manager at Coventry(Paul) regarding being reimbursed for my lost time / wage from work due to waiting in for them to not show, he decided to stop the conversation prior to a conclusion and go on holiday for 2 weeks without informing me through the emails we were sharing, just left me hanging.I give honest reviews & i can at anytime add photos to back up my reviewall in all. Wow. these people get your money ! why?!we have now purchased our own home so thankfully will not need to deal with these agents for much longerIm fully aware as a renter for many many years somebody needing a property, will take that property no matter who its up to let with, we have no choice. But owners of homes, looking for a letting agent, please read and digest the poor attention to detail this company possesses
5/5
GoogleI contacted Loveitts when I was informed a property was coming up in my local area. They were great at sending me the forms over to complete and fill out. When they confirmed the property was going up for let again they were quick at getting my application looked at and fees paid. The service was great and would advise anyone to use them in the future.
5/5
GoogleMany thanks Loveitts, great service and sale went though smoothly and Ryan made himself available whenever neededPositiveResponsiveness
5/5
GoogleJas, Ryan and Eve kept in touch throughout, well done Loveitts a great team.PositiveResponsiveness, Professionalism, Value
5/5
GoogleMillie and the team provide a fantastic service! Her knowledge of the local area and particularly Southam were of great help and I can't recommend Loveitts more.PositiveResponsiveness, Professionalism
5/5
GoogleI have just provisionally secured a property with Loveitts and i have been supported by Millie in doing so. I'd just like to say how helpful and informative she has been throughout the whole process. Thanks Millie!!!PositiveProfessionalism
5/5
GoogleJas and the team at Loveitts have been very professional and proactive in helping to sell our house in Leamington. Would definite recommend!PositiveResponsiveness, Professionalism, Value
5/5
GoogleI used Loveitts to sell my mothers property. Jas come out the next day and by the following day it was up for sale with brilliant photographs and a virtual tour film done. Adam sold it on the first viewing. So all in all form start to sale it took only a matter of days. Great guys polite and nothing too much. I would recommend them to anyone. Thank you for a fast easy sale.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleExceptionally rude staff (especially management) with zero customer service skillsNegativeResponsiveness, Professionalism
Loveitts would welcome the opportunity to speak to you in relation to your comments. Please call us on 024 76258 421.
5/5
GoogleI have had a fantastic experience with Loveitts lettings. Jade has been amazing and the team are very professional with a super quick turnaround. Can't fault my experience at all!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Robyn for taking the time to to write this lovely review.
1/5
GoogleI honestly would know where to start, been lied to constantly from Kate, Laura and Jennie put an offer in on a house got a call back saying the seller will sell for 5000 more which we agreed to, we was told we would get a call straight back just to confirm everything, this was Thursday. My husband and I have honestly lost count of the numbers of calls, emails and messages we had left, no one ever called us back. I stated we needed an answer asap as the people who were buying our house have understandably become impatient, all weekend we thought well they said they would take 5000 more and that's what we have offered so we started to get our hopes up. Laura phones today and says oh actually they won't another 5000 (10,000) more then are original offer bearing in mind 4 days ago they said they would accept 5000 more. We are absolutely gob smacked at the shocking service, we feel we have messed around our estate agent as well as the people buying our house. The whole team have lied to us, ignored us and treated us appallingly, don't have any dealings with this cowboy of a companyNegativeResponsiveness, Quality, Professionalism, Value
We received multiple offers on this property that all parties we informed of, the seller did not indicate what he would accept as the offers were in his opinion, too low. We work for our clients, the sellers to achieve the best price for them and can only advised them but ultimately we have to take their instruction. We feel that the 3 days the offers came in all parties were kept updated and the other 2 parties have no complaint with Loveitts and thank us for our communication, time and assistance. As agents and best practice, we are trained to stay neutral and take much pride in our work. Jennie and Laura have collectively been successful in this business for 35 + years.
1/5
GoogleI contacted the Coventry branch regarding a property for sale. I was informed it was just going back on the market as the buyer was taking too long. I gave all my details and registered my interest. I request a call back as I was interested in the property and was a cash buyer. I then called back asking for an update and deadlines. Again I registered my interest and was told they would get back to me. I phoned again today to find they did a block of viewings and best asking price and Iv missed the dead line. They are not professional. They lack response to buyers. They also use your details to forward you properties even after asking not to receive mail. Myself and our community group will be avoiding this branch not just because of this one purchase but it being third time we have had complaints.NegativeProfessionalism
I am sorry to hear this feedback and would ask to speak to our director Paul Barnes who is happy to discuss your experience. Please do so by calling 024 7652 8421.
5/5
GoogleI recently had a tenancy with the Lettings Department in Coventry and found them to be exceptional in both attitude and response. In particular Jade Satchwell was friendly, helpful and approachable throughout and special mention to Anne Keizer too, who was quick to respond to any issues with the property and was always contactable with a friendly and professional manner. It has been a pleasure dealing with the Letting Department who made my stay an enjoyable and memorable occasion. Thank you.PositiveResponsiveness, Professionalism
Thank you Sue - lovely words
1/5
TrustpilotOvercharged service
Terrible service, blood-sucking agency!At the end of our rent, we spent more than 1 week cleaning the rented apartment, we also hired a high-rating professional cleaning service to clean the apartment. They spent 9 hours cleaning every little detail of the apartment, we monitored the situation and were very happy about the results. We even left some well functioning appliance, such as a fully functional tumble dryer, in the apartment, as a courtesy to our nice landlord over the years.However, this agency examined it as 'poorly cleaned', and charged us another 200 pounds 'for professional cleaning'. Absolutely ridiculous! They also charged 100 pounds for removing the items! For god sake, we left good stuff there for the purpose of a nice gesture!Along with some other overpriced course regarding damaged furniture, overall they charged us nearly 700 pounds!I understand agencies usually charges extra to keep the cash flow, but this is downright greedy and ridiculous. Please, avoid if possible.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Loveitts is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Coventry has the most, with 610 reviews rated 4.2 out of 5, followed by Leamington Spa with 511.
The three Loveitts offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales.
