Trusted Agent profile
★★★★★
772 reviews across 3 offices and 2 platforms
Loveitts has three offices, in Coventry, Leamington Spa and Nuneaton. Together they have 772 reviews on two platforms, rated 4.2 out of 5 overall.
360
Reviews on Google
All 3 offices
412
Reviews on Trustpilot
Business-wide
Loveitts's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotSally
Sally, Sarah and the rest of the team as always doing fantastic job and making things very easy for everyone. The hole team are very professional at what they do and always there to help you before and after auction. Keep the good work going Loveitts team. I wasn't lucky last night but I'm sure next time I will.
5/5
TrustpilotAuction Experience
We recently sold two freeholds at auction. This was a new experience for us and Sally, Sara and the team guided us through the process from start to finish keeping us informed at all times, often going above and beyond what could be expected to help us through to completion. Highly recommended.
5/5
TrustpilotHave sold 2 properties through auction…
Have sold 2 properties through auction with Loveitts. I had never used an auction before so did not understand the process, Sara was brilliant and explained everything, kept me well informed through the viewing process and the run up to the auction. Both properties sold, and I'm very pleased. Highly recommend.
5/5
TrustpilotHuge thanks to Sara
Huge thanks to Sara, Sally, Lisa and Rich for delivering an excellent result with my auction sale. Everything was handled professionally, and I was kept fully informed throughout the entire process. A smooth experience from start to finish, I would happily use them again.
5/5
TrustpilotLuvverly Loveitts
Initial advice was professional and clear and from the moment we said “Yes, go ahead” that is exactly what the team did. Our sale was smooth and a drama-free zone. Many thanks.
1/5
GoogleRented a property through Loveitts and they tried to use damage from the previous tenant as a way not to refund my bond. Luckily I had images of all the damage before I moved in. Poor business practices and over a week and a half for a call back.
Hi Andy, we are sorry to hear about your experience. We would like to look into this properly. Please contact us with your property address so we can review this and get back to you.
5/5
TrustpilotHighly recommended for an auction sale
This was a probate sale and my first experience of selling at Auction. I felt very nervous prior to the process as I wanted to do the best by our family but Sara Herbert could not have been kinder. She met us at the property and spent an hour explaining the process and talking through options, which made us feel incredibly supported. She and her team kept us informed and involved every step of the way and were always at the end of the phone if we had questions. This was particularly appreciated as we live some distance away from Coventry. They even proactively organised a locksmith when the only key they had broke off in the door! We were unable to attend the live auction but we were all really pleased with the price we got and the auctioneer worked incredibly hard to ensure we got the best price. Post-sale, Richard from the team kept us informed as to progress and provided much reassurance to help with our nerves! The whole process was seamless and we could not recommend Sara and her team more highly. I would 100% do another auction again based on this experience. Thank you!
Thank you so much for your wonderful feedback. We’re delighted to hear that Sara, Rich and the team were able to support you through your first auction sale and provide reassurance throughout the probate process. It’s great to know you felt informed, supported and confident every step of the way, and that you were pleased with the outcome. We truly appreciate your recommendation and your trust in Loveitts.
5/5
TrustpilotThank you to the team at Loveitts
Thank you to the team at Loveitts, in particular Sara and Rich. We had very little knowledge of the auction process and Sara was incredibly helpful, patient, and professional from start to finish. She took the time to explain everything clearly, guided us through each step, and was always available to answer any questions. This made what could have been a confusing and stressful process much easier to manage. The sale went smoothly, and we felt confident throughout. I would highly recommend them to anyone.
Thank you for your kind feedback. We’re delighted to hear Sara and Rich were able to guide you through the auction process and make everything clear and straightforward. We truly appreciate your recommendation and are pleased the sale went so smoothly.
5/5
GoogleLovely team to work with
5/5
GoogleRating only, no written review.
5/5
TrustpilotThanks so much to the auction team
Thanks so much to the auction team! Sara and Rich were absolutely brilliant and worked so hard getting our sale through even though there were so many hurdles present. Incredibly kind, helpful and knowledgeable. Kept the whole chain moving. Thanks so much again, you're true assets to the company. Also the rest of the team were brilliant from the moment they picked up their phone, no matter who I spoke to.
Thank you for your wonderful feedback. We’re delighted to hear Sara, Rich and the wider team were able to support you throughout the sale and help overcome the challenges along the way. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience.
5/5
TrustpilotJust like to thank all the staff who…
Just like to thank all the staff who took the hassle of selling a property for me in Coventry when I had already moved to Spain because of the shocking mess the labour government has put the country in.It was so easy and they dealt with everything start to finish and in less than six weeks I had the money in my account. It was all done so quickly with absolutely no stress well done to you all. Can you all move to Spain and sell a house for me here to.👌
Thank you for your kind feedback. We’re delighted to hear the team made the sale process smooth, quick and stress-free for you, especially while managing everything from abroad. We really appreciate your lovely comments and are glad we could help make things so straightforward from start to finish. PS - is that an invite for us all to come and visit you in Spain? 😁
5/5
TrustpilotGreat experience & friendly staff
I had a great experience with the auction team at Loveitts’s. They were really helpful, always quick to get back to me and made the purchasing process feel seamless. I would highly recommend using them
Thank you for your lovely feedback. We’re so pleased to hear the auction team made the purchasing process smooth and straightforward for you. We truly appreciate your recommendation and your kind words.
5/5
TrustpilotPositive Experience with Loveitts
We recently completed the purchase of a property from Coventry through this auction company, and the entire process was smooth and straightforward. Signing up and registering to bid was quick and easy, which made the experience stress-free from the start. What really stood out was the excellent service during the key handover. The team went above and beyond to ensure everything was handled professionally and with care. Everyone we dealt with was incredibly friendly, helpful, and a pleasure to work with. Our director, Mr Sathy, was especially pleased with how everything was managed. Overall, a very positive experience, and we would happily recommend this company to others.
Thank you for your wonderful feedback. We’re delighted to hear the purchase process was smooth and stress-free from start to finish, and that the team made the key handover such a positive experience. We truly appreciate your recommendation and are so pleased Mr Sathy was happy with the service provided!
5/5
TrustpilotA totally professional service from…
A totally professional service from start to finish … but always with that friendly personal touch. Thank you.
Thank you for your kind words. We’re delighted you experienced both a professional and personal service throughout. We really appreciate your feedback.
5/5
TrustpilotHappy, clear & easy to deal with.
I want to express my appreciation and thanks to everyone in the team at LoveITTs for making this process seamless and smoothly as possible. It's been an absolute pleasure working with you.
Thank you for your kind words. We’re delighted to hear the process was smooth and seamless for you. It’s been a pleasure working with you too, and we truly appreciate your feedback.
5/5
TrustpilotA big thank you x
Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through the process of selling/ buying properties & help you along the way. Also the team at Bayzos I dealt with were the same, all do their job with such professionalism & care. So hope I remember everyone if not apologies in advance:- Sara, Sally, Rich, Lisa, Chris, Michelle, Caroline, Elouise & the lovely Connor, Thanks to all of you xx
Thank you so much for your kind and thoughtful feedback. We’re delighted to hear the team provided such professional, caring support throughout what can be a stressful process. Your words mean a great deal to us, and we truly appreciate your thanks to everyone involved.
5/5
TrustpilotBrilliant team Sara a star so helpful…
Brilliant team Sara a star so helpful and professional. Thank you so much. Kind regards Jackie
Thank you for your lovely feedback, Jackie. We’re so pleased Sara was able to help and provide a professional service. We really appreciate your kind words.
5/5
TrustpilotSally & Sara. Fantastic & so helpful
Used sally & Sara who were absolutely fantastic and so professional. That found me a buyer really quickly. Would use again no issues
Thank you for your great feedback. We’re delighted to hear Sally and Sara provided such a professional service and secured a buyer quickly. We really appreciate your support and look forward to working with you again.
4/5
TrustpilotSara at Loveitts went above and beyond…
Sara at Loveitts went above and beyond to do all she could to help my sale go through. The communication was constant and greatly appreciated. I would highly recommend her.
Thank you for your kind feedback. We’re so pleased to hear Sara’s support and communication made a difference to your sale. We truly appreciate your recommendation.
5/5
GoogleMy missing cat was locked in an empty property next door and they came within 10 minutes and helped to get her out. Thank you so much we are so pleased she’s back home!
Hi Lucy, We’re so glad she’s home safe and sound! Thank you for your lovely review - we were more than happy to help.
1/5
GoogleSpent money without our consent, did a poor inventory with no photos and for which they did not get a signature from the tenant, leaving us exposed to damages when the tenant left, poor communication throughout the contract. Landlords, avoid!
Hi Ana, Having looked into our records, it shows the last check-out inspection we carried out for you was in 2023. We have attempted to contact you and left a voicemail today so we can discuss this directly and review the points you mentioned. Our aim is always to provide a professional and transparent service, and we would welcome the chance to investigate this further with you.
5/5
TrustpilotExcellent experience all round
I have sold my dad’s house with Lovetts via auction. This is the first time I have ever sold a property let alone in an auction. I cannot express how grateful we are for all the help and support from all of the team. They are so incredibly help, professional and efficient. No question has been too much. Sally, Sara and Rich are amazing!
Thank you so much for your kind words. We’re delighted we could support you through your first property sale and make the process as smooth as possible. Sally, Sara and Rich will be so pleased to hear your feedback. We truly appreciate your trust in Loveitts.
1/5
TrustpilotAfter on look they had already made…
After one look they had already made their mind up " We have nothing for you " They did not ask one question to see what we were looking for. I wouldn't give them 1 star. First impressions count.
We are sorry to hear this and is very much against the principles of what we expect from Loveitts. Please reach out to us and we are happy to discuss your requirements with you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coventry has the most, with 610 reviews rated 4.2 out of 5, followed by Leamington Spa with 511.
The three Loveitts offices, by town:
