Trusted Agent profile
★★★★★
225 reviews across 19 offices and 4 platforms
Lambert Smith Hampton has 19 offices, in London (two offices), Tollhouse Hill, Birmingham, Glasgow, Manchester, Exeter, Leeds, Newcastle Upon Tyne, Southampton, Cardiff, Chelmsford, Edinburgh, Belfast, Maidenhead, Swansea, Milton Keynes, Cambridge and Sheffield. Together they have 225 reviews on four platforms, rated 2.2 out of 5 overall.
139
Reviews on Google
All 19 offices
25
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 19 offices
60
Reviews on Trustpilot
Business-wide
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Lambert Smith Hampton's 19 offices, most reviewed first. Each has its own page.
Showing 139 reviews on Google only. Show every review
1/5
GoogleInvoices issued with incorrect dates, including invoices that have already been paid. When you try to get in contact, they are never available and ignore emails for weeks with no acknowledgement. Been trying to request a key fob for a car park for around a month now, without so much as a response on email or phone. Not great to deal with!
1/5
GoogleIn the last 10 years i have been dealing with 10s of commercial managing agents. this one is just a joke, the never doing there job, the getting paid seat in the office having lunch, i do not understand how property company giving them to deal with there property. not even changing a light bulb, the need to know that someone injured him self, before the come to change a light bulb, landlord avoid dealing with them, your tenet deserve just a bit more. and this is only one example peace and love to all
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI dealt with Robbie who was extremely efficient and helpful.
5/5
GoogleRobbie was great to work with on our latest lease signing. Really helpful and sealed a deal for us that everyone in Nottingham was fighting for! We got it done! Well done and thanks Robbie
5/5
GoogleGreat staff great service 5*
1/5
GoogleTotal joke of a company and their employees couldn't run a bath Mr martin
2/5
GoogleRating only, no written review.
4/5
GoogleAn all round ok office
3/5
GoogleReception know how to look after people
1/5
GoogleThey are always on lunch. No one strategy to avoid people.
1/5
GoogleProperty management service is just awful, rude, unprofessional and ignorant . They made us live with rising damp for a year at £7000 pm
1/5
GoogleAwful. No one picks up-arrogant phone manner. Seem to be always on lunch.
1/5
GoogleWe were advised by our Mortgagee bank to go ahead only with this valuation company. Valuation came as £80,000 below the market value compared to other high street agent. Even Zoopla’s valuation was a lot closer to high streets.Very disappointed with their skill and expertise in professional valuation service. We have spent our hard earned money in refurbishment to only be undervalued by these people that too with huge valuation fee compared to other valuation companies. I wouldn’t recommend their valuation service to any one.
1/5
GoogleThey never call you back and no one other than the 1st call handler is in. Theyre always on lunch from 9am-5pm so good luck. I was calling from a worldwide brand and they still didn't have any time for me. Worst agency I've ever dealt with commercially. 3 Attempts is more than enough.
5/5
GoogleI have been working for Lambert Smith Hampton for 9 months now as a Graduate Surveyor. On an individual level, the company took a chance on hiring me and have been exceptionally supportive and understanding. They have offered solutions to my large commute (Nottingham to Birmingham) and helped me to really flourish in the commercial property industry. All members of staff in the company were and continue to be welcoming, easily approachable and willing to help out in any situation they are able to. From any early stage, I was given responsibilities and provided with opportunities to prove my own abilities and to apply my theoretical knowledge that I had learnt from my University course. I was given freedom to do my own work while in the constant knowledge that should I need any help or have any queries, that someone is always there to provide assistance. In terms of the company, they recently moved to the 2nd floor of the building into a newly renovated office space in order to accommodate agile working. The office itself is modern and stylish and provides a variety of working environments such as; open office, library/silent working spaces and break out areas. This has allowed the company to get the most from their individual employees as they are now able to work in the conditions that most suit them. I have a lot to thank this company for and I would without a doubt recommend applying to both this company and the Birmingham Office.
5/5
GoogleExcellent service
1/5
Googleman what a painful transaction with this guys at the helm.... tried to get a council unit took an unreal 4.5 months from start to finish , i couldnt afford a private unit so had no choice but to ride the storm with these guys and Birmingham city council, After countless lets downs, non communication , more times that you'd even believe just plain ignoring me, it finally came good nut not without insane levels of stress, im now in said unit... Honest to god one of the worst experiences ive encountered professionally in a long time... if you can avoid these guys at all costs.. and finally i can now see why BCC is on the edge of financial crash. The overall star rating is so low for a reason. Interestingly all the GOOD reviews appear to come from people working for the company, not the people USING the service!!! whats the point of that?
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (55 Wells St) has the most, with 123 reviews rated 1.8 out of 5, followed by Tollhouse Hill with 83.
The 19 Lambert Smith Hampton offices, by town:
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