1/5
Horrible corporate managing agents, wouldn't touch them with a barge pole. I'll be doing everything in my power to challenge their right to manage and find a company with friendly human beings.

Trusted Agent profile
★★★★★
225 reviews across 19 offices and 4 platforms
Lambert Smith Hampton has 19 offices, in London (two offices), Tollhouse Hill, Birmingham, Glasgow, Manchester, Exeter, Leeds, Newcastle Upon Tyne, Southampton, Cardiff, Chelmsford, Edinburgh, Belfast, Maidenhead, Swansea, Milton Keynes, Cambridge and Sheffield. Together they have 225 reviews on four platforms, rated 2.2 out of 5 overall.
139
Reviews on Google
All 19 offices
25
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 19 offices
60
Reviews on Trustpilot
Business-wide
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Lambert Smith Hampton's 19 offices, most reviewed first. Each has its own page.
Showing 139 reviews on Google only. Show every review
1/5
Horrible corporate managing agents, wouldn't touch them with a barge pole. I'll be doing everything in my power to challenge their right to manage and find a company with friendly human beings.
1/5
Worst service and over priced!
1/5
they are very bad in fixing issues with the property. no or less responsive to emails or calls. my roof has been leaking for so many times and i have complained for several times and they have not provided a proper resolution yet.
1/5
Unbelievable incompetence. I’ve attempted to setup my account for six months, they’ve ignored me, my calls and my solicitor. The old owner still has access to my property’s account.
1/5
Well, I'm still waiting for the response. On the commercial side, they look like they are offering the best to their own people, and the sad thing is council working with them, and i feel the same for the council. Conservative Party must lose their position in every department to someone new might give good opportunity for young entrepreneurs.
1/5
Poor service. Hugely unreliable and very odd way of doing customer service. You pay over £2000 in management fees and you can never get hold of you LSH account manager
1/5
Rating only, no written review.
1/5
Well all I can say about this company is that they are not professional, need to go back to school and learn how to communicate with customers, and possibly do a computer course of a basic nature. They are very interested in what exactly it is you are going to sell I was enquiring about a kiosk, on the ground floor CRIONA COLLINS, OMG really how you have permission to deal with letting at Victoria Square is beyond me doesn’t answer phone calls at all, doesn’t really respond to my enquiries, only one response out off five emails, and when she did eventually replied her grammar was absolutely ridiculous couldn’t even spell properly. I think that they are a way above their station and could come down a bit, in my experience and my opinion is they are looking for the likes of Emirates airline or ETIHAD airways to open up, and I guess that they would be licking their lolly pop. Actually one star is very kind, because if there was an option for zero stars then I would definitely award it to lambert smith Hampton for their performance in real estate. Criona you have been evicted, you are a total failure actually you are UNBELIEVABLE.
4/5
, views of river Tyne. Fantastic views , however noise from outside during night
1/5
Shockingly bad service. Responses only after very lond time and chasing. Avoid at all cost.
1/5
.Oh. You cant actually give zero stars. Guess that's how they actually get any at all. Joke of a Company, e mails go unanswered, phone calls not answered, no form of communication at all. They are quick to demand rental payments but are appalling at all other aspects of customer service. Been reporting an issue for months now and the continual failure of this company to do anything about it is an embarrassment. Highly recommend that you do not have anything to do with them.
5/5
Very good and quick. HLM Property Management is one of the best property managements in the UK, specially Phil Rabone who is very kind and responsible person
5/5
Rating only, no written review.
1/5
Photo: bin storage of a residential building "managed" by HLM Property Management (a trading style of Lambert Smith Hampton Group Limited): no garbage collection for weeks.
1/5
I looked them up since I was so horrified by the state of the stairwell in a Pilates studio I go to in angel. Absolutely disgusting that a property management company would let a building get this way. Going to report them to the city for indoor air pollution / construction dust.
1/5
Poor staff management. Rude receptionist and irresponsible asset management team. Not worth for the high price. Regret to appoint them and definitely not renew the service agreement upon expiry.
5/5
used Johnathan Manley he was great came and valued within 4 days gave valuation within a week so happy I used them again he new his stuff done what he said he would do no messing about many thanks to lambeth smith Hampton again
3/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rude arrogant staff.
1/5
Rating only, no written review.
1/5
No work ethics.
1/5
Called many times to ask about a property, the agent never called back or picked up. Very disappointing....I wonder what their clients think about this.
1/5
Are the first point of contact even trained? Rude and ignorant no manners at all, if you don’t love your job work elsewhere.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (55 Wells St) has the most, with 123 reviews rated 1.8 out of 5, followed by Tollhouse Hill with 83.
The 19 Lambert Smith Hampton offices, by town: