Trusted Agent profile

Lambert Smith Hampton estate agents in London, Tollhouse Hill, Birmingham and 15 more

2.2

★★★★★

225 reviews across 19 offices and 4 platforms

Lambert Smith Hampton has 19 offices, in London (two offices), Tollhouse Hill, Birmingham, Glasgow, Manchester, Exeter, Leeds, Newcastle Upon Tyne, Southampton, Cardiff, Chelmsford, Edinburgh, Belfast, Maidenhead, Swansea, Milton Keynes, Cambridge and Sheffield. Together they have 225 reviews on four platforms, rated 2.2 out of 5 overall.

Google logo

2.6 / 5

139

Reviews on Google

All 19 offices

Facebook logo

2.9 / 5

25

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

All 19 offices

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Lambert Smith Hampton's 19 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 139 reviews on Google only. Show every review

1/5

Google

Horrible corporate managing agents, wouldn't touch them with a barge pole. I'll be doing everything in my power to challenge their right to manage and find a company with friendly human beings.

Neville · 25 February 2025 · Lambert Smith Hampton Birmingham

1/5

Google

they are very bad in fixing issues with the property. no or less responsive to emails or calls. my roof has been leaking for so many times and i have complained for several times and they have not provided a proper resolution yet.

Milan · 12 January 2025 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Unbelievable incompetence. I’ve attempted to setup my account for six months, they’ve ignored me, my calls and my solicitor. The old owner still has access to my property’s account.

Henry · 12 January 2025 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Well, I'm still waiting for the response. On the commercial side, they look like they are offering the best to their own people, and the sad thing is council working with them, and i feel the same for the council. Conservative Party must lose their position in every department to someone new might give good opportunity for young entrepreneurs.

Cumali · 27 November 2024 · Lambert Smith Hampton Chelmsford

1/5

Google

Poor service. Hugely unreliable and very odd way of doing customer service. You pay over £2000 in management fees and you can never get hold of you LSH account manager

Harry · 13 November 2024 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Well all I can say about this company is that they are not professional, need to go back to school and learn how to communicate with customers, and possibly do a computer course of a basic nature. They are very interested in what exactly it is you are going to sell I was enquiring about a kiosk, on the ground floor CRIONA COLLINS, OMG really how you have permission to deal with letting at Victoria Square is beyond me doesn’t answer phone calls at all, doesn’t really respond to my enquiries, only one response out off five emails, and when she did eventually replied her grammar was absolutely ridiculous couldn’t even spell properly. I think that they are a way above their station and could come down a bit, in my experience and my opinion is they are looking for the likes of Emirates airline or ETIHAD airways to open up, and I guess that they would be licking their lolly pop. Actually one star is very kind, because if there was an option for zero stars then I would definitely award it to lambert smith Hampton for their performance in real estate. Criona you have been evicted, you are a total failure actually you are UNBELIEVABLE.

Joe · 12 August 2024 · Lambert Smith Hampton Belfast

1/5

Google

.Oh. You cant actually give zero stars. Guess that's how they actually get any at all. Joke of a Company, e mails go unanswered, phone calls not answered, no form of communication at all. They are quick to demand rental payments but are appalling at all other aspects of customer service. Been reporting an issue for months now and the continual failure of this company to do anything about it is an embarrassment. Highly recommend that you do not have anything to do with them.

Brian · 16 April 2024 · Lambert Smith Hampton Birmingham

5/5

Google

Very good and quick. HLM Property Management is one of the best property managements in the UK, specially Phil Rabone who is very kind and responsible person

Mohammad · 14 April 2024 · Lambert Smith Hampton Birmingham

1/5

Google

Photo: bin storage of a residential building "managed" by HLM Property Management (a trading style of Lambert Smith Hampton Group Limited): no garbage collection for weeks.

Antoine · 13 April 2024 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

I looked them up since I was so horrified by the state of the stairwell in a Pilates studio I go to in angel. Absolutely disgusting that a property management company would let a building get this way. Going to report them to the city for indoor air pollution / construction dust.

Natalie · 13 April 2024 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Poor staff management. Rude receptionist and irresponsible asset management team. Not worth for the high price. Regret to appoint them and definitely not renew the service agreement upon expiry.

Lemon · 13 April 2024 · Lambert Smith Hampton London (55 Wells St)

5/5

Google

used Johnathan Manley he was great came and valued within 4 days gave valuation within a week so happy I used them again he new his stuff done what he said he would do no messing about many thanks to lambeth smith Hampton again

James · 13 April 2024 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Called many times to ask about a property, the agent never called back or picked up. Very disappointing....I wonder what their clients think about this.

A · 15 June 2023 · Lambert Smith Hampton London (55 Wells St)

1/5

Google

Are the first point of contact even trained? Rude and ignorant no manners at all, if you don’t love your job work elsewhere.

Shaba · 15 June 2023 · Lambert Smith Hampton London (55 Wells St)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lambert Smith Hampton

Which Lambert Smith Hampton office has the most reviews?

London (55 Wells St) has the most, with 123 reviews rated 1.8 out of 5, followed by Tollhouse Hill with 83.

Where are the Lambert Smith Hampton offices?

The 19 Lambert Smith Hampton offices, by town:

  • Belfast: Clarence House, 4-10 May Street, Belfast, BT1 4NJ
  • Birmingham: Interchange Place Edmund Street, Birmingham, B3 2TA
  • Cambridge: Carlyle House, Cambridge, CB3 0AX
  • Cardiff: 2 Capital Quarter, Cardiff, CF10 4BZ
  • Chelmsford: Greenwood House, Chelmsford, CM2 0PP
  • Edinburgh: 33 Castle Street, Edinburgh, EH2 3DN
  • Exeter: Sterling Court, 16 Dix's Field, Exeter, EX1 1QA
  • Glasgow: 33 Bothwell Street, Glasgow, G2 6NL
  • Leeds: 9 Bond Court, Leeds, LS1 2JZ
  • London (55 Wells St): 55 Wells St, London, W1T 3PT
  • London (UK House): UK House, 180 Oxford Street, London, W1D 1NN
  • Maidenhead: Building 2, Concorde Business Park, Concorde Road, Maidenhead, SL6 4BY
  • Manchester: 6th Floor, 3 Hardman Street, Manchester, M3 3HF
  • Milton Keynes: 314, Midsummer Boulevard, Milton Keynes, MK9 2UB
  • Newcastle Upon Tyne: St Ann?????s Quay, 122 Quayside, Newcastle Upon Tyne, NE1 3BD
  • Sheffield: 2 St Pauls Place, Norfolk Street, Sheffield, S1 2JF
  • Southampton: 2nd Floor The Quay, 30 Channel Way, Ocean Village, Southampton, SO14 3TG
  • Swansea: Axis 17, Axix Court Mallard Way, Riverside Business Park, Vale, Swansea, SA7 0AJ
  • Tollhouse Hill: 1st Floor, City Gate East, Tollhouse Hill, NG1 5FS

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent