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★★★★★
44 reviews across 4 offices and 2 platforms
Kings Group has 44 reviews across four offices (Waltham Abbey, Hertford, Cheshunt and London) and two platforms, rated 3.7 out of 5 overall. Kings Group has the most, 22. Checked 9 October 2026.
43
Reviews on Facebook
All 4 offices
1
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Kings Group's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookI saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431
5/5
FacebookThis is a great period of time to Invest and earn reasonable profits with great signals on Bitcoin and Forex trade, with the help of a woman called Mrs. Elizabeth Bays, she is the best account manager I have ever known or heard of. She has been helping me. I started with just $500 and now am getting great profits like $9,100 upward. You get to withdraw yourself after 7 days of trading, No extra commissions. If interested, you can kindly message her via WhatsApp: +1 {209}896-9431Or Email: elizabethbays70@gmail.comShe very trustworthy and reliable.
1/5
FacebookNot good customer service
1/5
FacebookEvery dealing I have had with them over the last two years has been unbelievably bad. Any query I have had gets passed from clueless person to clueless person, from taking 3 weeks to get a toilet fixed to now losing my keys. These are basics, I am not a fussy tenant. Anyone thinking of renting a place through them... AVOID, its not worth the hassle. Any landlords, GO ELSEWHERE they provide a terrible service.
What happened. Would you like to explain a bit?
1/5
FacebookINCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.
I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to lose You can contact her via Email: elizabethbays70@gmail.com WhatsApp: +1(209)896-9431
1/5
FacebookThe very worst lettings agency around. I was on the phone everyday sorting the things I paid them to do. Might as well throw your money away. Shocking!!
I spend my day calling and emailing your Tottenham branch and get no response/help, all the while I’m still chasing up my tenet for not paying rent etc. So forgive me for having zero faith in your abilities to “look into this” for me
1/5
FacebookThese guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.
Dear Vikki I can confirm a member of the property management department is on holiday until 11th July, however her out of office does state to contact the team in her absence. We have looked into this and have no record being contacted on this particular poit by either yourself or your partner until this tweet. Our repairs department supervisor, Katie Pugh is aware of your claim from the damage deposit and is taking action to be able to advise you of the next steps. For clarity we do not hold the deposit . Deposits are held under a legally backed redress system for disputes and we are following this lawful process. We realise this can be frustrating for all concerned but and take time . It is unfortunately out of our control . Please note, Katie Pugh is dealing with this . In the meantime , should you have any queries in the please do contact Katie direct on 01992 785 000 option 1. Thank you
5/5
FacebookI used church Langley kings I would highly recommend them talk to Richard Smith can not fault the service at all. always given regular updates on the sale of my property and sold it no problem for almost the full asking price, i am a very happy customer 😁
1/5
Facebookemploy people that can read or stop continually pushing junk mail through my letter box
1/5
FacebookAbsolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.
Yep they seem devoid of basic legal knowledge - Eg . a low EPC rating means that a BTL investor cant get a mortgage on a property. The Section 21 is about to be abolished - basic knowledge in the property world, you would have thought so!
5/5
Facebookanyone selling their property in waltham abbey I can fully recommend Luke and his team at kings thank u so much for all your hard work
Thanks for your kind words, its very much appreciated. Steven Celimon Proprietor
1/5
FacebookIf you're ever in the position where your agent attempts to sell your house to an un-mortgageable buyer and no one notices until after you have exchanged contracts (on both sides of your chain), you're then involved in months worth of legal issues, King Group WILL try to charge you their commission.. Change your contract wording to state commission becomes payable upon completion, not on exchange of contracts. Even though my contract was amended to state 'no sale, no fee' they are still perusing their fee. I have now had to instruct a solicitor to try and uphold our contract. Formal complaints have been submitted, complaints will also be submitted to The Property Ombudsman and the National Association of Estate Agents.
1/5
FacebookJust lying thieves, don’t believe a single word they say. People of Waltham Abbey stay safe and strongly avoid.
I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to lose You can contact her via Email: elizabethbays70@gmail.com WhatsApp: +1(209)896-9431
5/5
FacebookRating only, no written review.
1/5
FacebookAn absolute disgrace. They haven't fixed a broken boiler and an oven in 6 months. Very little hot water since moving in and no oven now for a month or so. No repairs done at all. We have a two year old and pay them £1650 every month. About 50 emails and probably over 100 phone calls to both agency and landlord to fix 2 things and nothing. Not competent and no care. Now they've walked away from the agreement half way through, they no longer are the agency for the property, they won't even talk to me. Shocked! Just us and the terrible landlord now. Steer clear!!! Stay away. Worse agency we've ever had who set us up with the worse landlord we've ever had and paying £1650 for thr pleasure. Going to the media and getting this viral.
Dear Mr Edwards, As per our conversation yesterday, we have now been reinstructed to manage the property after previously dis-instructing ourselves as the landlord would not carry out the repairs we deemed necessary in a reasonable timeframe. This wa…See more
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
1/5
FacebookVery disappointing that we had to write to them about being racially discriminating in relation to showing of properties for sale.
5/5
FacebookExcellent estate agents, highly recommend.
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
1/5
FacebookViewed a flat to rent in Hertford,had the forms sent over,I called at the beginning of the week to say I was happy to pay the holding fee straight away as we didn't want the flat to go,was told we couldn't until the forms were sent in,had some trouble getting everything together immediately and finally got them in by Friday,to be told another couple had viewed the property and sent in their applications and now it was up to the landlord to decide,to which he chose the other couple,absolutely furious that we weren't informed there had been more interest in the meantime after specifically telling them we wanted to take the flat (which was £200 cheaper than the property we currently rent,and have great references so knew we wouldn't have a problem). Obviously won't be using them now for future properties.
These people are crooks
5/5
FacebookThank you so much Isa, Luke and Robyn! You have been so helpful from start to finish and have made the whole process as stress free as possible! We can't wait to get into our new home!
Glad we could of be of service and congratulations on your new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Kings Group has 44 reviews across its four offices, rated 3.7 out of 5 overall: 43 on Facebook, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Kings Group has the most, with 22 reviews rated 4.8 out of 5, followed by Kings Group with 20.
Kings Group, 8a Sun Street EN9 1EE; Kings Group, 28 Maidenhead Street SG14 1DR; Kings Group, 9 Lynton Parade, Turners Hill EN8 8LF; Kings Group, 6 Church Street, Edmonton N9 9DX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.