Trusted Agent profile

Verified

Kings Group London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

537 reviews across 3 platforms

248 Hoe Street, London, E17 3AX

Kings Group's London office at 248 Hoe Street is rated 4.5 out of 5 across 537 reviews on three platforms, including 464 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

464

Reviews on Google

This office

Facebook logo

2.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with Shawn. He was very professional, friendly and helpful throughout the whole process. He was punctual, knowledgeable about the properties and took the time to answer all my questions without making me feel rushed. Shawn made the viewing experience smooth and relaxed and his customer service was excellent. I would definitely recommend his services to anyone looking for a reliable and professional estate agent.

Leonard Β· 1 September 2026

Agent replied Β· 14 August 2026

Hello Leonard Thank you for your 5 star feedback. Great to hear your viewing experience with our Walthamstow branch was a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Thank you Joseph, for guilding me through the process of buying my first home. The process wasn't something I was very familiar with, so I definitely needed someone who would take me through the steps and make it as easy as possible. You have always been there, no matter my question, replying quickly, no matter what time of the day, making everything as smooth and easy as possible by explaining my options and giving me great advice at each stage. I feel I have a strong, established working relationship with you, which has been built up through the time and effort you've put in. I know we will continue to share through the future I would definitely recommend Joseph to anyone. Thanks again. Daniel.

Daniel Β· 9 June 2026

Agent replied Β· 23 May 2026

Wow!!, It was a pleasure working for you, and Joseph would like to also thank you for all your patience and assistance and throughout the sale. We look forward to working with you again in the future. Wishing you all the best and thank you for your Kind Words from Joseph and Kings Group

5/5

Google

Highly recommend Joseph Chan! As a first time buyer who knew nothing about the process, the support I received from Joseph was invaluable. He took the time to explain every single stage in great detail and patiently answered all of my questions. Joseph was super responsive and always available whenever I needed reassurance or clarity. I was kept up to date throughout the entire application with regular check-ins, making the whole experience feel incredibly smooth and stress-free. Joseph was so positive throughout the process and shows genuine care for supporting his customers through the process. I would definitely recommend his services to anyone, especially fellow first-time buyers!

Jo Β· 9 June 2026

Agent replied Β· 9 June 2026

Hello Jo wow!!, Thank you very much for taking the time to write your kind Review, Joseph really appreciates it. We hope to continue working with you. Very Best wishes and we hope to see you in the near Future. Kings group.

5/5

Trustpilot

Charlie is a different type of estate agent

Selling a property is rarely straightforward, and mine took a long time to get across the finish line. But looking back, I have to hold my hands up and give absolute credit where it is due, Charlie Christou is in a league of his own. When you work with an estate agent, you sometimes wonder if they are just there to make their commission. Of course, this is their job, but Charlie earned every single penny of his, and then some. Most agents do the bare minimum and shrug their shoulders when things get complicated. Not Charlie. He went way beyond the call of duty. You wouldn't normally expect an estate agent to coordinate with building regulators, liaise directly with builders, or act as an errand boy to let contractors in and out of a property. Yet, Charlie handled it all without hesitation. He took calls from me well outside of office hours just to clear things up and give me peace of mind. From our very first encounter, he was a man of his word. He delivered on every promise, deeply understood the local market, and knew exactly how to target the right clientele for the area. Because of his hard work, the volume of viewings was incredible, so much so that if the property hadn't been vacant, the day to day turnaround would have been spinning our heads! A huge shoutout to the rest of the Kings crew, too, who were absolute stars throughout. Having used a few different agents in the local area previously, the difference in professionalism, patience, and work ethic with Kings Group is night and day. Yes, their fees might be slightly higher than some others out there, but once you experience the level of service Charlie and the team provide, you completely understand why: you get what you pay for, and they deliver excellence. I have zero complaints, only massive gratitude. Charlie, thank you for your relentless graft, your integrity, and for getting the job done.

Kiri Β· 30 September 2026

5/5

Google

I had a fantastic experience working with Joseph Chan as my mortgage broker. He was professional, knowledgeable, and incredibly helpful throughout the entire process. He responds quickly and always ready to speak with me even in the night to give me the assurance and advice. Joseph took the time to understand my circumstances, puts my interest first and nothing is too much of a trouble for him. He works tirelessly on my mortgage case, and always keep me updated. He made what could have been a stressful process feel straightforward and manageable, and I really appreciated his communication, attention to detail, and commitment to getting the right outcome for me. I would highly recommend Joseph to anyone looking for a reliable, approachable, and professional mortgage broker. Excellent service from start to finish! πŸ™πŸ»

Md Β· 24 September 2026

5/5

Google

I worked with Michael on buying my first property and he was extremely helpful, knowledgeable and guided me through the whole process very patiently. There's a good chance it might have fallen through at various stages had Michael not put in the work to get it back on track. He's a big asset to the company and would recommend him to anyone!

Zeynep Β· 9 June 2026

Agent replied Β· 27 May 2026

Hello Zeynep Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home! Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

The service from Shawn was excellent from start to finish. Shawn was professional, knowledgeable, and extremely helpful throughout the process. Communication was clear and prompt, and all my questions were answered thoroughly. This service was reliable and friendly which made the experience straightforward and stress-free, I would highly recommended.

Ezekiel Β· 1 September 2026

Agent replied Β· 14 August 2026

Hello Ezekiel Thank you for your lovely review. Great to hear your experience with our Walthamstow branch has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

I had a viewing with Shawn on Friday. It was the first viewing Ive had as a buyer and he was so nice, patient and explained everything. Shawn made my experience feel relaxed and answered all my annoying questions lol:) Thanks Shawn:)

Kelley Β· 11 July 2026

Agent replied Β· 25 July 2026

Hello Kelley Thank you for taking the time to leave your lovely feedback. Great to hear your viewing experience with our Walthamstow Branch was a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Hitesh Sharma provided exceptional mortgage advice from start to finish. He was highly professional, extremely knowledgeable, and always prompt in his communication. He explained all options in great detail and ensured I fully understood each stage of the process. His dedication and attention to detail gave me full confidence in my decisions. I highly recommend Hitesh to anyone seeking a reliable and expert mortgage advisor.

Emil Β· 9 November 2025

Agent replied Β· 13 January 2026

Hello Emil, Thank you very much for your kind Review, Hitesh really appreciates it. We hope to continue working with you in the near future. Best wishes. Kings group.

5/5

Google

Had a good experience with King's Estate Agents. They were constantly finding 3-4 buyers to review the property each week. Daniel and his team gave regular updates, informative and gave opinions on the best options. All members were very courteous and considerate. Cynthia.

Alicia Β· 9 May 2026

Agent replied Β· 7 May 2026

Hello Alicia Thank you for your kind feedback. Great to hear your experience with our Walthamstow branch has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Hitesh Sharma was incredibly helpful, knowledgeable, and professional throughout the mortgage process. He explained everything clearly, found the best deal for my needs, and kept me informed at every step. The process was smooth and stress-free thanks to his expert guidance. Hitesh’s friendly approach and attention to detail made the experience feel truly personalised. I highly recommend Hitesh as a mortgage advisor!

Frederick Β· 9 November 2025

Agent replied Β· 13 January 2026

Wow! Hi Frederick Thank you!! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. Hitesh and all the team really appreciate your kind words. Kings Group

5/5

Google

Shawn is Very professional and proactive. He Has a good understanding of the market and educated me on what’s best for me based on my needs. Highly recommend asking for him when you call.

Karim Β· 16 June 2026

Agent replied Β· 12 July 2026

Hello Karim Thank you for taking the time to leave your kind feedback. Great to hear your experience with our Walthamstow Branch has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Not been successful in finding a property as of yet but Michael has been very helpful with the process. Always contacting me with properties I might be interested in and being upfront with their pros and cons.

Ned Β· 14 May 2026

Agent replied Β· 27 May 2026

Hello Ned Thank you for your positive review. Thank you for choosing Kings Group to help you find your dream home. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

I emailed on Thursday evening and Michael called me Friday morning, that kind of responsiveness already set the tone. By Saturday, he’d arranged three viewings and personally took me to each one. He really listened. Every property he chose genuinely matched what I was looking for, and his explanations throughout were clear and thorough. He even got me in touch with their mortgage advisor quickly, making the whole process feel seamless. Michael and the Kings Group team made house hunting feel exciting rather than stressful. Highly recommend!​​​​​​​​​​​​​​​​

Tiberius Β· 9 June 2026

Agent replied Β· 23 May 2026

Hello Tiberius Thank you for your lovely review. It is an absolute pleasure working with you, thank you for being a great client to work with. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Buying your very first home is an incredibly complicated and stressful process, filled with endless paperwork, uncertainty and emotional highs and lows. Going into this, my partner and I were incredibly nervous but Joseph completely changed the game for us. ​From our very first conversation, Joseph empowered us to buy with confidence. He provided a complete, all-round service and truly "held our hands" through every single stage of the journey. He took all the stress out of dealing with lenders, decoding complex paperwork, and navigating the unknown. ​What sets Joseph apart is just how incredibly hands-on he is. He works quickly, communicates with absolute clarity, and always acts entirely in his clients' best interests. Thanks to his genuine care and dedication, what could have been an overwhelming experience became a smooth, informed, and successful milestone. ​We are now happily getting the keys to our first home, and we absolutely could not have achieved this without him. If you are looking for a trusted mortgage broker to guide you from start to finish, do yourself a favor and speak to Joseph!

Tanasit Β· 9 June 2026

Agent replied Β· 30 May 2026

Hello Tanasit wow, Thank you very much for taking the time to write your kind Review, Joseph really appreciates it. We hope to continue working with you. Very Best wishes and we hope to see you in the near Future. Kings group.

5/5

Google

We had a pleasant experience dealing with Kings for the sale of our home and the purchase of a new property. Nlandu and Dan were particularly helpful through the whole process, especially when potential buyers dropped out in the first instance. Nlandu is easily the best sales executive we have come across.

Alfie Β· 14 December 2025

Agent replied Β· 13 January 2026

Hello Alfie Thank you so much for taking the time to leave your positive review. It was an absolute pleasure working with you on both the sale of your property and the purchase of your new home. We wish you all the best in your new home. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Hitesh Sharma gave insightful mortgage advice and was highly professional every step of the way. He explained all options in great detail and made sure I was always comfortable with all the deals shown to me before any commitments were made. I highly recommend Hitesh to anyone seeking a reliable and expert mortgage advisor.

Berdan Β· 14 November 2025

Agent replied Β· 13 January 2026

Wow! Hi Berdan Thank you!! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. Hitesh and all the team really appreciate your kind words. Kings Group

5/5

Google

Shawn is the perfect person to trust with the sale of your property. He was polite well mannered and an absolute professional.

Geraldine Β· 14 July 2026

Agent replied Β· 25 July 2026

Hello Geraldine Thank you for your kind review, your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow

5/5

Trustpilot

What can I say about Ben

What can I say about Ben? He is beyond brilliant! His communication skills are perfect. Always answers quickly and this is essential when dealing with a stressful situation such as a house move. He's a tall man with a big heart!! Thank you Ben!

Stella Β· 14 August 2026

5/5

Google

Hitesh has been incredibly helpful helping me find the right mortgage and advising what is realistic and what the banks will lend against. My search and exchange has been very long and drawn out and he has remained patient and helpful throughout, I would highly recommend!

Louisa Β· 14 November 2025

Agent replied Β· 13 January 2026

Hello, Thank you very much for your kind Review, Hitesh really appreciates it. We hope to continue working with you in the near future. Best wishes. Kings group.

5/5

Google

Very helpful & reliable. Shawn was polite & accommodating for my many queries.

Vesna Β· 31 July 2026

Agent replied Β· 8 August 2026

Hello Vesna Thank you so much for taking the time to post a review. The team really appreciate it. Thank you for being such a great client to work with. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

Shawn has been very professional, reliable and helpful to us. Excellent service and support. My and my mom definitely recommend Shawn as an estate agent!

Elvira Β· 2 May 2026

Agent replied Β· 7 May 2026

Hello Elvira Thank you for your kind feedback. Great to hear your experience with our Walthamstow Branch has been a positive one. Kind Regards All the team at Kings Group, Walthamstow

5/5

Google

We are so very please with the service we got from the team and especially Deborah. We had a very long and complicated sale which took over 10 months to be completed. From the estate agent Rohman who showed us the property (we would have …

Vaska Β· 30 September 2025

Agent replied Β· 16 April 2026

Hello Vaska Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More

5/5

Google

We had a nice experience and Shawn was amazing

Comanescu Β· 28 July 2026

Agent replied Β· 8 August 2026

Hello Comanescu Thank you for taking the time to leave your positive review, your feedback is greatly appreciated. Kind Regards All the team at Kings Group, Walthamstow

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group London

How many reviews does Kings Group London have?

Kings Group's London office has 537 reviews across three platforms: 464 on Google, 12 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).

What is Kings Group London's rating?

Kings Group London is rated 4.5 out of 5 across all 537 reviews, and 4.8 out of 5 on Google from 464 reviews.

Has Kings Group won any awards?

Yes. In The Trusted Agent 2026 awards: Kings Group, London won Gold.

Where is Kings Group's London office?

Kings Group London, 248 Hoe Street, London, E17 3AX.

The Trusted Agent

Is this your office? Claim your page.