Kings Group London reviews

★★★★★ 5/5

Trustpilot

Charlie is a different type of estate agent

Selling a property is rarely straightforward, and mine took a long time to get across the finish line. But looking back, I have to hold my hands up and give absolute credit where it is due, Charlie Christou is in a league of his own. When you work with an estate agent, you sometimes wonder if they are just there to make their commission. Of course, this is their job, but Charlie earned every single penny of his, and then some. Most agents do the bare minimum and shrug their shoulders when things get complicated. Not Charlie. He went way beyond the call of duty. You wouldn't normally expect an estate agent to coordinate with building regulators, liaise directly with builders, or act as an errand boy to let contractors in and out of a property. Yet, Charlie handled it all without hesitation. He took calls from me well outside of office hours just to clear things up and give me peace of mind. From our very first encounter, he was a man of his word. He delivered on every promise, deeply understood the local market, and knew exactly how to target the right clientele for the area. Because of his hard work, the volume of viewings was incredible, so much so that if the property hadn't been vacant, the day to day turnaround would have been spinning our heads! A huge shoutout to the rest of the Kings crew, too, who were absolute stars throughout. Having used a few different agents in the local area previously, the difference in professionalism, patience, and work ethic with Kings Group is night and day. Yes, their fees might be slightly higher than some others out there, but once you experience the level of service Charlie and the team provide, you completely understand why: you get what you pay for, and they deliver excellence. I have zero complaints, only massive gratitude. Charlie, thank you for your relentless graft, your integrity, and for getting the job done.

Kiri · 30 September 2026

★★★★★ 5/5

Google

We had an excellent experience selling our property in Greenwich with Godefroy. He was consistently responsive, professional, and proactive throughout the entire process. Viewings were efficiently arranged, communication was always clear, and he was transparent and honest with viewers’ feedback, which we really appreciated. We’re very grateful for his support and would highly recommend him and the team.

Noemie · 25 February 2026

★★★★★ 5/5

Google

Jeffrey was very helpful and patient. He tried his best to make me buy the flats he showed me. He was easy to ask questions and I can see his hard work will pay off in the future. Keep up the good work!!

Azieb · 26 May 2026

★★★★★ 5/5

Google

We recently bought a property that was listed with Kings Group. Shpend and Joe were both amazing during the whole process keeping us informed on how it's progressing. We also used their recommended Mortgage Broker and Solicitor, which helped keeping all communication channels clear and open. Would happily recommend anyone to use them!

Jaco · 24 September 2025

★★★★★ 5/5

Trustpilot

What can I say about Ben

What can I say about Ben? He is beyond brilliant! His communication skills are perfect. Always answers quickly and this is essential when dealing with a stressful situation such as a house move. He's a tall man with a big heart!! Thank you Ben!

Stella · 14 August 2026

★★★★★ 5/5

Google

Sam and Nathan were great throughout. They were the first out to get back to us out of the estate agents we emailed and remained professional and attentive throughout a long process. Thank you both!

Chris · 25 February 2026

★★★★★ 5/5

Google

Godefroy and team provided an excellent service when selling our flat. They kept us well informed throughout the whole process, and were very responsive and proactive.

Ben · 25 March 2026

★★★★★ 5/5

Google

From a buyer’s side: Godefroy was a great agent. Very responsive, on top of everything and not your usual salesperson. I could have almost felt I was his client! Would recommend 100%

Felix · 25 January 2026

★★★★★ 5/5

Google

Joe was an amazing agent, super responsive, knowledgeable, and always willing to help with my questions and visits. He made the whole process smooth and stress-free. Thank you for guiding me through buying my first home!

Marc · 26 November 2025

★★★★★ 5/5

Google

Jeffrey was lovely and informative of the property. Really impressed!

Hannah · 6 June 2026

★★★★★ 5/5

Google

Jeffrey was great help showing me around a property and giving me advice. Thanks Jeffrey !!!

Denis · 7 April 2026

★★★★★ 5/5

Google

Joe from Kings Group has been available throughout the selling process and sold (Completed) our leasehold property in Bow within 6 months of going to market. Given how difficult selling can be, I would recommend Joe given other agents we worked with - thank you!

Mia · 30 June 2025

★★★★★ 1/5

Trustpilot

I was way for a couple of months .my…

I was way for a couple of months .my partner did the viewings.he was told to wait downstairs as is custom..we had about 5 viewings. When I came back I realised my jewellery box was gone a cartier pen and boxes of perfumes. All together about 12 k.worth. the jewellery was in my wardrobe. When my partner went up the doors were still open. I know that sometimes viewers open cupboards and wardrobes. A family of about six came around looking at everything. I can't say it was them of course .I went to kings in the high street and told someone there. I never even received a call back. Has anybody else had a similar experience?I'm not saying it was a staff member or anything BTW. But how easy is it for strangers to look around your personal space and have a perfect opportunity to take whatever they see.

Valerie · 9 May 2026

★★★★★ 5/5

Google

Joe was incredibly helpful throughout the purchase of my property, he kept me well informed during the entire process, escalating points when needed, and ensure we met our required deadlines. He is an asset to kings group and I can’t recommend buying a property through him enough.

Tom · 24 September 2024

★★★★★ 5/5

Google

Joe has been amazing in helping get our flat on the market and sold in great time! He’s been really communicative and chased up things to happen nice and quickly, and took great photos of the flat for the brochure. Definitely recommend for speedy service and helpful advice!

Meredith · 29 July 2024

★★★★★ 1/5

Trustpilot

Fraudulent

Unfortunately, I had bad experiences with them as I was misleaded by their testimonials. They're just opportunistic to buy houses in very small prices when people are in difficult situations. They manipulate people's helpless situations. I would never take any services from them in future.

Anjan · 21 September 2026

★★★★★ 5/5

Google

My chat with Jeffrey it’s absolutely amazing, he was super knowledgeable and happy to share his insights. Helped me think in a better way about my situation and on top, absolutely made my day. Thank you!

Samuel · 7 April 2026

★★★★★ 5/5

Google

This review is for the Crystal Palace office. Godefroy, who now works in Greenwich, managed through our purchase of a flat. He was efficient, pleasant and helpful through the somewhat difficult circumstances and his colleagues in the office - Charlie in particular - were highly professional.

Bryher · 25 November 2025

★★★★★ 5/5

Trustpilot

Great from start to finish

Kings Group (Waltahmstow) were great from start to finish - found our buyer and kept on top of the chain and process throughout. Highlight to Michael who really helped pushed to exchange and then completion.

JF · 29 September 2026

★★★★★ 5/5

Google

Really professional, help me to find the best property with best deal..! special thanks to Shpend for helping to choose the perfect property.

Monster · 26 December 2024

★★★★★ 1/5

Trustpilot

the worst estate agents ever I…

One of the worst estate agents ever I have dealt with, Asked for hundred documents and proof of savings which equal four times the amount of the annual rent amount and asking for guarantor who should be a home owner or have a British passport and all payslips then after pushing them they just followed the usual rules Besides after all of that, they gave me a room which I did not choose or opt for for a bloody expensive rent and while having Wi-Fi in the house they denied having it and I found out when checked online to purchase a one that the house already have a one

Customer · 3 September 2025

★★★★★ 5/5

Google

Had a great experience with Godefroy selling my Deptford flat. He was professional, proactive, and always kept me updated. The sale moved quickly and smoothly thanks to his hard work. Would definitely use him again.

Thomas · 25 December 2025

★★★★★ 5/5

Google

Through no fault of the selling agent there were a few bumps in the road that needed to be straightened out to buy the property but we eventually got this purchase over the line. …

Tony · 25 December 2025

★★★★★ 5/5

Google

Professional staff, friendly and helpful. Always find us good tenants and do all the necessary credit checks and right to rent checks. We've used them to let our property in Greenwich for many years.

Glen · 25 November 2025