Trusted Agent profile · London

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Kings Group London reviews

3.9

★★★★★ Good

167 reviews across 3 platforms

326 Mare Street, London, E8 1HA

Kings Group's office in London, at 326 Mare Street, is rated 3.9 out of 5 across 167 reviews on three platforms, including 105 Google reviews rated 4.6.

Google logo

4.6 / 5

105

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

Awful people zero experience

Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.

Codey · 3 July 2024

5/5

Google

Imran was exceptional in getting my purchase in before the stamp duty deadline. First class service and I cannot thank him enough!

Sara · 24 March 2022

Agent replied · 26 July 2024

Hello Sara Thank you for your lovely review. It was an absolute pleasure working with you … More

1/5

Trustpilot

Awful attitude, avoid this business!

A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.

Charles · 26 February 2025

5/5

Trustpilot

Great experience with my Home purchase

Great experience with my Home purchase Thanks to Suwit, Dan and the rest of the staff at Kings Group Enfield, London branch

EMMANUEL · 1 August 2024

1/5

Trustpilot

Rude and unhelpful

Staff are so rude and unhelpful never get a call back I have been trying to get an issue sorted since November 2023 and still waiting The problem is the rented property next door to me kings are the agents yet nothing seems to get sorted I have been told a different story every time I call. Still waiting for Ella to reply to me as I sent her 2 emails - after this I would never use kings myself.

Perry · 21 January 2024

5/5

Trustpilot

Kings Enfield Highway

Daniel, Deniz and Suwit are extremely professional and helpful. Daniel went above and beyond to get our sale over the line which we are extremely grateful for and can’t thank him enough. Thank you all once again.

Carrie · 23 September 2023

5/5

Trustpilot

Good experience with Kings

We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.

Jane · 23 April 2024

5/5

Google

I’ve contacted Kings Group when I was looking for a property in west London, Haleena Hassain was very good communicator and was so helpful, she offered me good options.

Mohammed · 24 March 2020

Agent replied · 26 July 2024

Hi Mohammed, Thank you for your feedback on the Hackney staff, they really appreciate it! … More

5/5

Google

Thank you Imran and Co for your help in selling me property. Very dedicated and professional staff that kept me upto date at all times.

Jo · 24 March 2021

Agent replied · 26 July 2024

Hello Jo Thank you for leaving a positive review. It was a pleasure working for you, and … More

5/5

Google

Irman was always on hand to give advise and help smooth the process on both sides. I would work with him again.

Ruth · 24 March 2021

Agent replied · 26 July 2024

Hello Ruth Thanks so much for taking the time to post a review . The team really appreciate … More

5/5

Google

Joe recently helped me with my property search and went above and beyond to make sure we were looked after with transparency throughout the whole process. Would highly recommend him as an agent !

Charlotte · 26 March 2024

Agent replied · 26 July 2024

Hello Charlotte Wow! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. All the team really appreciate it. Kind Regards All the team at Kings Group, Hackney

1/5

Google

They valued property and invented customers/clients who wanted to visit to be instructed. No visits arranged by them. One of their agents ruined a newly varnished floor by walking all over it. Then he tracked varnished over other floors. Promised they'd put it right but never did. All mouth and no trousers. Cannot recommend at all.

K · 24 March 2022

Agent replied · 26 July 2024

Dear Krista Thank you for taking the time to leave your feedback. After speaking with our … More

5/5

Google

We recently purchased a flat through Kings Group and Imran worked tirelessly to get the purchase across the line within our timelines. He was very responsive and spoke to us practically every day for the last 6 weeks get things moving along and provide updates. His help made a stressful time easier.

Michelle · 24 March 2022

Agent replied · 26 July 2024

Hello Michelle Thank you for taking the time to leave a positive review. All the team really … More

1/5

Google

NEVER DEAL WITH THESE ESTATE AGENTS - What a shame we cannot mark zero. For the year 2021 we had the most awful experience by renting a flat through this group. Be careful not to rent the Southgate Road, Southgate Court, Flat 6 with …

Margot · 8 October 2022

Agent replied · 26 July 2024

Dear Ms Morosolli Your comments relate to the same matter raised by Ms Eva in their review, please … More

1/5

Trustpilot

I found working with Kings very slow

I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager about this he got quite defensive and told me they legally have over 10 days to get back to emails - what use is that?! I ended up buying the property through them because I loved it so much and had no choice but it turns out none of the heating works in here which they obviously were not aware of - or worse did but didn't say! Overall not a great experience at all

Jord · 12 April 2022

1/5

Google

Avoid flat 6 Southgate Road - Southgate court (landlord Paul Precilla) - Worst experience with a landlord ever. Dishonest and rude. Asked us to repaint the wall of the entire flat when we only stayed 3 months because of covid and never …

Pujol · 8 October 2022

Agent replied · 26 July 2024

Dear Ms Eva, Thank you for taking the time to leave your feedback. We're sorry to hear that … More

5/5

Google

Joe's been great - really attentive and honest and gets back to us quickly with all the necessary info. Would recommend!

Matthew · 30 April 2024

Agent replied · 26 July 2024

Hello Matthew Thank you for your 5 star review. Great to hear your experience with our Hackney office has been a positive one. Kind Regards All the team at Kings Group, Hackney

1/5

Trustpilot

GUNS OF GLORY IS A SHAME OF GLORY

They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers

Sharma · 19 November 2021

1/5

Trustpilot

PLEASE AVIOD!!

PLEASE AVIOD!!! I REALLY WISH I CAN GIVE 0 STARS KINGS IS VERY BAD AS IN THE WORST PLACE EVER!! ALL FAMILIES AVOID ITS A TRAP THEY DON'T FIX ANYTHING AND ALWAYS READY TO EVICT YOU. THEY DO NOT CARE ABOUT THE TENANTS AND EXPECT RENT EVERY MONTH, THEY LEFT ME WITH NO HEATING AND GAS FOR 3 DAYS MY KIDS WAS SO COLD AND THEY NEVER APOLOGISE YOU HAVE TO CHASE THEM FOR EVERYTHING, AND THEY ALSO HAVE THERE INSPECTIONS LIKE EVERY OTHER MONTH TO BE NOSEY THEY DON'T FIX EVERYTHING THATS REPORTED DOESN'T GET FIXED AND HAS TO BE CHASED 24/7 WITH NO CALL BACK. REMEMBER TO ALWAYS EMAIL TO HAVE EVIDENCE THEY WILL ALSO TRY TO STEAL YOUR DEPOSIT AND SAY DAMAGES !! THE PROPERTY WILL NEVER BE YOUR HOME. DON'T PUT YOURSELF IN THIS STRESS ITS NOT WROTH IT, IT WILL CAUSE YOU MENTAL HEALTH ISSUES AND WHAT I NOTICED IS THAT THEY DON'T HAVE LANDLORDS THE COMPANY OWN THERE PROPERTIES THATS WHY IF YOU DRIVE DOWN A ROAD YOU WILL SEE THERE SIGNS EVERYWHERE. ALL THEY WANT IS THERE MONEY PLEASE AVOID !! AND EVERYONE THAT IS GIVING 5 STAR REVIEWS WORKS FOR THEM DON'T BE TRICKED !

Elizabeth · 9 April 2021

5/5

Google

Recently sold a property with Kings group through Imran. He went above and beyond to ensure the sale went ahead. He was easily reachable by email and phone and kept me in the loop about proceedings. I would recommend this young man to other vendors or purchasers.

Leona · 24 March 2021

Agent replied · 26 July 2024

Hello Thank you for your lovely review. It was an absolute pleasure working with you … More

1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Erdal · 13 October 2020

1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!! As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Ed · 13 October 2020

1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

5/5

Google

A young lady named Kezi who showed me and my partner a property in Homerton High street presented herself in a professional and friendly manner, as well as doing a great job guiding us through the process. Though this property wasn’t …

Andreas · 8 October 2021

Agent replied · 26 July 2024

Hello Andrew Thank you for your lovely feedback. Great to hear your experience with our … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group London

How many reviews does Kings Group London have?

Kings Group's London office has 167 reviews across three platforms: 105 on Google, 1 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).

What is Kings Group London's rating?

Kings Group London is rated 3.9 out of 5 across all 167 reviews, and 4.6 out of 5 on Google from 105 reviews.

Where is Kings Group's London office?

Kings Group London, 326 Mare Street, London, E8 1HA.

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