5/5
TrustpilotGreat experience at kings Chestnut
Great experience at kings Chestnut. Especially Sam very professional, dealt with problems immediately. Thank you.
Trusted Agent profile · London
Verified
Kings Group reviews in London
★★★★★
173 reviews across 3 platforms
326 Mare Street, London, E8 1HA
Part of Kings, see every office.
Kings's office in London, at 326 Mare Street, is rated 3.9 out of 5 across 173 reviews on three platforms, including 107 Google reviews rated 4.6.
107
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
65
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDeposit will be ransacked
I didn't have a problem with Kings until I checked out. As usual with letting agents and landlords they just want to keep as much as your deposit as possible. Despite the flat being professionally cleaned, they wanted it cleaned again by their cleaners. Regardless of the condition you leave it, expect to get deductions.
5/5
GoogleEvan took me to a viewing and he went into a lot of detail about the property and was very professional. I would definitely recommend him.
Agent replied · 26 July 2024
Hello Hamza Thank you for your lovely review. It is an absolute pleasure helping you look … More
1/5
TrustpilotHad a really bad experience with these…
Had a really bad experience with these people a couple of weeks ago.. terrible customer service .. rude and offensive .. Don't touch them with a barge pole
5/5
GoogleRichard has always been brilliant and helpful every time I’ve spoken to him. Thoroughly recommended!
Agent replied · 26 July 2024
Dear Client Thank you for your positive feedback. All the team really appreciate it. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleA pleasure to work with, and the team were really helpful in going the extra mile to get our purchase over the line. Recommended!
Agent replied · 26 July 2024
Hello Tom Thank you for your lovely review. It was an absolute pleasure working with you … More
1/5
GoogleWorst agency ever. They will fill your house/flat with party animals and neighbours will complain weekly for noise. No history check on people. No professional at all. Avoid.
Agent replied · 24 March 2026
Hello Thank you for your feedback. We can confirm we have no record of your name of our database. We would ask for you to email our lettings director Jade Fox, … More
1/5
TrustpilotUnethical
NO ethics at all. They will steal every penny of your deposit unless you fight for it. They don't follow the tenancy agreement themselves and would want to vacate the tenants by getting a court order from some corrupted county courts. Truly run by mafia
5/5
GoogleI'm very pleased with the level of service I received from the team in Hackney. They were efficient and helpful. Brilliant stuff
Agent replied · 26 July 2024
Hello Ema Thank you so much for leaving a 5 star review. All the team really appreciate … More
5/5
GoogleBrilliant experience! Spoke with Keon in-store and he was beyond helpful. He explained the process of …
Agent replied · 26 July 2024
Hello Kade Thank you for your positive review. It has been a pleasure in helping you with your property search. … More
1/5
TrustpilotKings group is owned by mafia…
Kings group is the worst kind of economic crap-theft. No help at all from their socalled customerservice. And the game 'State Of Survival' is full of bugs which they never clean at all. Their socalled customer-service is just a FORPULET robot. SO: DO NOT USE MONEY ON THIS SCAM-GAME AT ALL, NEVER USE MONEY GIVING THEM TO THIEFS!!!
5/5
GoogleLegends! Had a property to sell of a particularly difficult asset class, took nearly a year but with great effort from the team in Hackney we got there in the end. Thanks chaps!
Agent replied · 26 July 2024
Hello. Great to hear we were able to help. We would like to thank you for your patience … More
4/5
GoogleI would highly recommend Kings Group Hackney. I had the pleasure of dealing with Jazeb who was polite, and Emran and all of group personable and professional.
Agent replied · 26 July 2024
Hello Ali Thanks so much for taking the time to post a positive review . The team really … More
2/5
GoogleSubpar experience. Lettings team rude and confrontational. Sales team slightly better.
Agent replied · 26 July 2024
Hello Urhum We are sorry to hear of your experience with our lettings team, we always strive … More
1/5
GoogleWorst agency ever. They will fill your house/flat with party animals and neighbours will complain weekly for noise. No history check on people. No professional at all. Avoid.
Agent replied · 26 July 2024
Hello Thank you for your feedback. We can confirm we have no record of your name of our database. We would ask for you to email our lettings director Jade Fox, jade.fox@kings-group.net and detail any issues you may have so she can look into this as a matter of urgency for you. We can confirm that we carry out full checks on all tenants prior to them entering into any tenancy with us and would of course follow up on all noise disturbance that is brought to our attention, so please do contact Jade if you wish for her to look into this particular issue. Thank you
5/5
GoogleGreat service from Imran, was on hand to help every step of the buying process, always had time for me and would recommend the team at hackney to everyone
Agent replied · 26 July 2024
Good Evening, Apologies for not coming back to your sooner, but we would just like to say … More
2/5
TrustpilotDo not use Kings recommended Premier Property conveyancing
While Kings did a reasonable job in finding a buyer after the first buyer dropped out, the whole process was very slow mostly I believe caused by the buyers conveyancers but it may be the conveyancers that Kings recommended we use, for which they receive an introduction fee no mention of which is made by Kings.
5/5
GoogleVery experience agency. Save my deal! Thank you!
Agent replied · 26 July 2024
Hello Val Thank you for taking the time to leave your 5 star review. It was our pleasure … More
5/5
GoogleGreat job from kings group could not have asked for anymore, big thanks tonthe team. 👌🏼 …
Agent replied · 26 July 2024
Hello Fahim Thank you for positive review. It was a pleasure working for you, and we would … More
1/5
TrustpilotThe stench!!
Was invited to a property view By Gabriel Amankwah, who turned up 20 minutes late and reeked of cheese & weed
5/5
GoogleGreat job...! Amazing working with kings group on the sale of my property. Found a buyer and …
Agent replied · 26 July 2024
Hello Joynal It was a pleasure working for you, and we would like to also thank you for all … More
5/5
GoogleVery professional and extremely helpful throughout the whole process. Did everything they could to ensure a quick and smooth exchange.
Agent replied · 26 July 2024
Hello Josef Thanks you so much for taking the time to post a review . The team really … More
5/5
TrustpilotHarrison provided perfect customer…
Harrison provided perfect customer service from the minute we called, he updated us constantly and made sure we were comfortable throughout the whole process.
4/5
GoogleWe bought a property through Imran; he was helpful and courteous throughout.
Agent replied · 26 July 2024
Hello Amy Thanks so much for taking the time to post a review . The team really appreciate … More
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