Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHad a terrible landlord and they let…
Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof!
It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either!
If only they would vet their landlords even half as thoroughly as they do their tenants...
Ann · 24 July 2020
★★★★★ 5/5
GoogleImran and staff were great sold my house in relatively short space of time, could have been shorter but for COVID-19 restrictions) I’d recommend them and If I move again I’ll be sure to use Kings Group estate agents
Elizabeth · 24 March 2021
Agent replied · 26 July 2024
Hi Elizabeth
Thank you for your lovely review. It was an absolute pleasure working with you … More
★★★★★ 5/5
GoogleThanks to kings group for helping me through my property search. jazeb khan has been very helpful and nice person who help in every side for property. loots of thank to mr khan form me and form my family.
T.Y · 24 March 2021
Agent replied · 26 July 2024
Good Morning
Thanks so much for taking the time to post a review . The team really appreciate … More
★★★★★ 5/5
GoogleI listed my property with Kings after looking around at multiple agents in the area. Ilario (their lettings manager) came round and advised realistic scenarios based on research and logic. The listing went up on Monday and we had secured …
Marvin · 16 September 2020
Agent replied · 26 July 2024
Hello
Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff … More
★★★★★ 5/5
GoogleBought my flat recently with Kings Group and I would thoroughly recommend them. Especially Terry, who was in charge of my case. Seamless and effortless purchase!
I · 24 March 2019
★★★★★ 5/5
TrustpilotGreat experience at kings Chestnut
Great experience at kings Chestnut. Especially Sam very professional, dealt with problems immediately. Thank you.
Barry · 1 November 2021
★★★★★ 1/5
TrustpilotDeposit will be ransacked
I didn't have a problem with Kings until I checked out. As usual with letting agents and landlords they just want to keep as much as your deposit as possible. Despite the flat being professionally cleaned, they wanted it cleaned again by their cleaners. Regardless of the condition you leave it, expect to get deductions.
Elliott · 16 August 2022
★★★★★ 5/5
GoogleEvan took me to a viewing and he went into a lot of detail about the property and was very professional. I would definitely recommend him.
Hamza · 24 March 2022
Agent replied · 26 July 2024
Hello Hamza
Thank you for your lovely review. It is an absolute pleasure helping you look for your new home.
Kind Regards
All the team at Kings Group, Hackney
★★★★★ 1/5
TrustpilotHad a really bad experience with these…
Had a really bad experience with these people a couple of weeks ago.. terrible customer service .. rude and offensive .. Don't touch them with a barge pole
Dan · 25 June 2024
★★★★★ 5/5
GoogleRichard has always been brilliant and helpful every time I’ve spoken to him. Thoroughly recommended!
Piano · 27 March 2023
Agent replied · 26 July 2024
Dear Client
Thank you for your positive feedback. All the team really appreciate it.
Kind Regards
All the team at Kings Group, Hackney
★★★★★ 5/5
GoogleA pleasure to work with, and the team were really helpful in going the extra mile to get our purchase over the line. Recommended!
Tom · 24 March 2022
Agent replied · 26 July 2024
Hello Tom
Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait.
Kind Regards
All the team at Kings Group, Hackney
★★★★★ 1/5
TrustpilotUnethical
NO ethics at all. They will steal every penny of your deposit unless you fight for it. They don't follow the tenancy agreement themselves and would want to vacate the tenants by getting a court order from some corrupted county courts. Truly run by mafia
Nooruddin · 27 March 2023
★★★★★ 1/5
GoogleWorst agency ever. They will fill your house/flat with party animals and neighbours will complain weekly for noise. No history check on people. No professional at all. Avoid.
Ro · 24 March 2021
Agent replied · 24 March 2026
Hello
Thank you for your feedback. We can confirm we have no record of your name of our database. We would ask for you to email our lettings director Jade Fox, … More
★★★★★ 1/5
TrustpilotKings group is owned by mafia…
Kings group is the worst kind of economic crap-theft. No help at all from their socalled customerservice. And the game 'State Of Survival' is full of bugs which they never clean at all. Their socalled customer-service is just a FORPULET robot.
SO: DO NOT USE MONEY ON THIS SCAM-GAME AT ALL, NEVER USE MONEY GIVING THEM TO THIEFS!!!
Henrik · 25 June 2021
★★★★★ 2/5
GoogleSubpar experience. Lettings team rude and confrontational. Sales team slightly better.
Urhum · 24 March 2023
Agent replied · 26 July 2024
Hello Urhum
We are sorry to hear of your experience with our lettings team, we always strive to do our best and we apologise if in this instance you feel our standards have not been met. However, your comment and star rating regarding the Sales team I feel are slightly harsh as all we did was advise you that the offer you made was too low for the Vendor to accept. Should you wish to discuss the sales matter further please email us direct at reviews@kings-group.net
Kind Regards
Kelly
★★★★★ 1/5
GoogleWorst agency ever. They will fill your house/flat with party animals and neighbours will complain weekly for noise. No history check on people. No professional at all. Avoid.
Rolde · 27 July 2020
Agent replied · 26 July 2024
Hello
Thank you for your feedback. We can confirm we have no record of your name of our database. We would ask for you to email our lettings director Jade Fox, jade.fox@kings-group.net and detail any issues you may have so she can look into this as a matter of urgency for you.
We can confirm that we carry out full checks on all tenants prior to them entering into any tenancy with us and would of course follow up on all noise disturbance that is brought to our attention, so please do contact Jade if you wish for her to look into this particular issue.
Thank you
★★★★★ 5/5
GoogleGreat service from Imran, was on hand to help every step of the buying process, always had time for me and would recommend the team at hackney to everyone
Mez · 24 March 2020
Agent replied · 26 July 2024
Good Evening,
Apologies for not coming back to your sooner, but we would just like to say … More
★★★★★ 2/5
TrustpilotDo not use Kings recommended Premier Property conveyancing
While Kings did a reasonable job in finding a buyer after the first buyer dropped out, the whole process was very slow mostly I believe caused by the buyers conveyancers but it may be the conveyancers that Kings recommended we use, for which they receive an introduction fee no mention of which is made by Kings.
Les · 25 June 2021
★★★★★ 5/5
GoogleVery experience agency. Save my deal! Thank you!
Val · 24 March 2023
Agent replied · 26 July 2024
Hello Val
Thank you for taking the time to leave your 5 star review. It was our pleasure being able to help you with your property transaction.
Kind Regards
All the team at Kings Group, Hackney
★★★★★ 5/5
GoogleGreat job from kings group could not have asked for anymore, big thanks tonthe team. 👌🏼 …
Fahim · 24 March 2022
Agent replied · 26 July 2024
Hello Fahim
Thank you for positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the process.
Kind Regards
All the team at Kings Group, Hackney
★★★★★ 1/5
TrustpilotThe stench!!
Was invited to a property view By Gabriel Amankwah, who turned up 20 minutes late and reeked of cheese & weed
Raj · 1 June 2024
★★★★★ 5/5
GoogleGreat job...!
Amazing working with kings group on the sale of my property. Found a buyer and …
Joynal · 16 September 2021
Agent replied · 26 July 2024
Hello Joynal
It was a pleasure working for you, and we would like to also thank you for all … More
★★★★★ 5/5
GoogleVery professional and extremely helpful throughout the whole process. Did everything they could to ensure a quick and smooth exchange.
Josef · 24 March 2021
Agent replied · 26 July 2024
Hello Josef
Thanks you so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with .
Kind Regards
All the team at Kings Group, Hackney
★★★★★ 5/5
TrustpilotHarrison provided perfect customer…
Harrison provided perfect customer service from the minute we called, he updated us constantly and made sure we were comfortable throughout the whole process.
Lily · 5 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
