Trusted Agent profile · London
Verified
★★★★★
167 reviews across 3 platforms
326 Mare Street, London, E8 1HA
Kings Group's office in London, at 326 Mare Street, is rated 3.9 out of 5 across 167 reviews on three platforms, including 105 Google reviews rated 4.6.
105
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
61
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI recently sold my flat with Richard at Kings. Richard went above and beyond to sort a major issue that came up and managed to get the sale done. Very professional and understanding and took the time to explain things fully to me. Highly recommend
Hello J Heale Thank you for your positive feedback. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the … More
5/5
GoogleThrough the process of selling and trying to buy two properties I dealt with a lot of agents. Keziban Sahpaz was by far the most responsive, proactive and well organised Estate agent I met. I wish all the other agents I met with would take lessons from her. Thank you Kezi
Hello Fuz Thank you so much for the kind words in your positive review. Great to hear … More
5/5
GoogleWe are very happy with the service from Kings Group especially Nathan Terry & Jack who were all very professional from start to finish.... We are also buying through Kings Group in Enfield we are again very happy with the service from all the staff in particularly Archie. So i would highly recommend anyone to use Kings Group.
Good Morning, Thank you for taking the time out to leave your review, we know everyone is … More
5/5
GoogleRichard has been incredibly helpful and a pleasure to work with during a recent purchase. Richard went above and beyond to make sure our purchase went through and was always at the end of the phone for any updated needed alongside his …
Hello Jamie Thank you for your kind words in your 5 star review. It was a pleasure working with you on your property purchase, thank you for being great clients to work … More
5/5
GoogleI have just sold my property through Kings Group and found the team to be very professional and helpful throughout. All the team, Jazeb, Kez Evan and Imran were outstanding. Imran was an absolute star liaising with my buyers and always …
Hello Eileen Thank you for your positive review. It was a pleasure working for you, and we … More
5/5
GoogleJoe and the team are great! Very professional, speedy responses and above all, they know their stuff inside and out- highly recommend!
Hello David Thank you for taking the time to leave your 5 star feedback. Great to hear your experience with our Hackney Office has been a positive one. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleJazeb Khan is the best. My property purchase process was very stressful as the seller side wasn’t helpful at all. Jazeb went extra mile to help me. I definitely recommend Kings Group as a best property agent. I can’t thank Jazeb enough. Wish him all the best !
Hello Salma Thank you for your lovely review. Very pleased we were able to help you with … More
5/5
GoogleAmazing and Friendly service. Richard is always at the other end of the phone. Will always go the extra mile and always willing to help. Thank you for all your help and support
Hello Stel Thank you for the kind words in your review. It is great to hear your experience with our Hackney office has been a positive one. … More
4/5
TrustpilotReview of Kings Letting Agency Enfield Town
Review of Kings Letting Agency Enfield Town I’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.
5/5
GoogleMany thanks to Jack, Imran and Jazeb for their sterling efforts in ensuring that the sale of the property we were buying went smoothly. They were all unfailingly pleasant, patient and helpful - more so than our solicitor - and a lot more …
Hello Sal Thank you for your very kind review. All the team really appreciate it. Very … More
5/5
GoogleI used kings group to help me sell a property. From the start these guys have been excellent. Dealt with Jack and Imran. Communication was excellent from the start. Property was sold stc within 4 weeks and I couldn't believe it. They …
Hello, Thank you for your lovely review. It was an absolute pleasure working with you … More
1/5
TrustpilotLack of communication and failure to act on repairs
As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!
5/5
GoogleMany thanks to Jack, Nathan and Terry for helping me with the purchase of my new flat. Although the process was not as straightforward as I had initially hoped, the team were always on hand via email or phone to help or provide an update …
Good Afternoon, Great t hear you have had such a positive experience with our Hackney branch. … More
4/5
GoogleSimona has been very prompt and efficient during our experience and we are so happy with our new home. Robyn Birchenall was efficient and professional and also very patient (considering we had a misunderstanding on our end with the paperwork!) Thanks a lot!
Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff … More
5/5
GoogleA huge thanks to kings group hackney for helping me sell my property. A massive thanks to Jazeb for always being present & working extremely hard for me, he was always professional & polite.PositiveResponsiveness, Quality, Professionalism
Hello Shan It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Thank you for leaving such positive feedback. Kind Regards Kings Group, Hackney
1/5
GoogleTerrible communication. Had a viewing booked and without any explanation they cancelled my viewing and took the property offline. Useless
Hello We are sorry to see your 1 star review left. We have checked our system and cannot locate your details to see what happened here. Please do contact info@kings-group.net where we will fully look at the viewing you are referring to and come back to you on this. Viewings would not be cancelled last minute for unless for circumstances out of our control. Please do email us and we will certainly look into this Thank you
5/5
GoogleThanks especially to Gabriel & Hassan for a seamless transition into our new flat!
Hello Louis, Thank you for your kind review, It was a pleasure working with you. Kind Regards All the team at Kings Group
1/5
TrustpilotVery unprofessional and dishonest!
Very unprofessional and dis- honest company! Please stay away. They lie about property details and do not accept wrong doing nor rectify and your left with the fees you've wasted your money on! Negotiator Nlandu Mata, Sales Progressor: Deborah Hegarty, Manager: Daniel Wells and Director Roydon Weekes!
5/5
GoogleThe service was very professional. Simona was very prompt at the meeting, assessed the property and answered all my questions. I was kept informed of viewings and a new tenant found sharply. Would use again and recommend.
Hello. Thank you for leaving your review. The team really appreciates it. … More
5/5
GoogleRichard was incredibly helpful and made the experience hassle free, something I wasn't expecting. Thank you Kings!
Hello Louise Thank you so much for your positive review. Great to hear we were able to help make your experience as smooth as possible. … More
5/5
GoogleThanks to Richard for a quick and stress free sale of our house went above and beyond
Hello Lee Thank you so much for your positive review. Great to hear we were able to help with the sale of your property and make the process as stress free as possible … More
5/5
GoogleHuge thanks to Nathan Kyne who helped me sell my flat recently, Can't recommend him highly enough if you are looking for an estate agent to help you navigate this complicated process. 5 stars all the way.
Good Afternoon, Great to hear you had such a positive experience with our Hackney. We would like … More
1/5
TrustpilotKings oak properties are the worst…
Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.
5/5
GoogleFay was very lovely. She helped me with getting my first property 🏠 …
Hello Joseph Thank you for your 5 star review. It was a pleasure helping you purchase your … More
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