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Keenans estate agents in Burnley, Swinton, Rossendale and 1 more

4.4

★★★★★ Great

1,571 reviews across 4 offices and 2 platforms

www.keenans-estateagents.co.uk

Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

1,046

Reviews on Google

All 4 offices

Trustpilot logo

525

Reviews on Trustpilot

Business-wide

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Our offices

Keenans's four offices, most reviewed first. Each has its own page.

Latest reviews from every Keenans office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Molly kept me informed through the hole process of the sale of the house. Thank you

Alex · 13 March 2026 · Keenans Estate Agents Burnley

5/5

Google

Great customer care and patience with the process of selling and buying a house with them at the Burnley brach. Molly from the sales team was equally great with keeping us updated and advising when needed. Thank you to the whole team.

Susan · 13 March 2026 · Keenans Estate Agents Burnley

5/5

Google

Keenans have been great in supporting be becoming a new landlord. Special mention to Phillipa for putting up with my hundreds of questions & getting me tenants in so quickly 💕 …

Heather · 13 March 2026 · Keenans Estate Agents Burnley

1/5

Google

Why have you posted a letter to my property with no address on the envelope we find this very intrusive and a little strange , when we opened it you are wanting me to sell my home ?

Jeff · 13 March 2026 · Keenans Estate Agents Burnley

5/5

Google

Didn’t have to wait too long for Keenan‘s to introduce a buyer. Once a price had been agreed, the process was quite smooth apart from the usual village property hiccups. The sale was completed in a relatively short time. Happy Client.

Anthea · 13 March 2026 · Keenans Estate Agents Burnley

5/5

Google

Kerri’s Gardiner is an excellent letting support for us. Kerri’s is highly professional and diplomatic , her skill at negotiating difficult issues is very evident. We are very grateful to have her as our contact at Keenan’s and know that she completes tasks to a high standard.

Angela · 13 March 2026 · Keenans Estate Agents Burnley

Agent replied · 13 April 2026

Thank you!

5/5

Google

Phillipa has been very supportive with my moving in, she responded to all questions asked and put me through basically everything, I’ll rate her a 10/10 🤗 …

Mariam · 13 March 2026 · Keenans Estate Agents Burnley

Agent replied · 13 April 2026

Thank you, Mariam!

5/5

Google

Philippa was fantastic. She always had time for our many many questions and kept us up to date and informed. She made what could have been a very stressful process much smoother. Thank you Philippa! You are fabulous ♥️

Kimi · 13 March 2026 · Keenans Estate Agents Burnley

Agent replied · 13 April 2026

Thank you, kimi!

5/5

Google

Successful and positive experience across a slow market. Madison Chadwick was attentive with good communication and regular contact, always kept us informed on progress.

Alan · 13 March 2026 · Keenans Estate Agents Burnley

Agent replied · 13 April 2026

Thank you Alan

5/5

Google

Ella kept the communication open throughout the sale. I was selling my mum's house so I didn't really know the process but Ella made sure I completed each step when required and she was very helpful. Thank you 😊 …

Joanne · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Great to hear that you felt so supported and informed. Thank you for your review, Joanne.

5/5

Google

Couldn’t recommend Keenans more! James C was so helpful and supportive throughout the viewings. He listened to what we were looking for and even rang us to let us know about a viewing he was doing that we would be interested in! Super experience :)

Megan · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you, Megan!

5/5

Google

Great company, very responsive and professional. James Crockett Was very welcoming and explained the process perfectly. No pressure approach and made me feel comfortable.

John · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you, John.

5/5

Google

We've been dealing with Keenans in buying a property, and Ella couldn't have been more helpful. She's always very polite and has kept us updated. She's certainly an excellent member of the Keenans team.

DAVID · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you, David. We're thrilled to hear that you had such a great experience.

5/5

Google

Fantastic service provided by Keenans to help sell my property. In particular, Ella Walmsley worked tirelessly to get the sale over the line and make sure everything ran efficiently, thanks Ella

Jonathan · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you, Jonathan!

4/5

Google

I was very happy with the over all service from Keenan's in my latest property move. Everything was seamless and easy to follow in terms of signing tenancy agreements and referencing etc. I was Particularly happy with the service from Phillipa in the move team who helped us with the finer details and some complications regarding the tenancy agreement which started to cause some concern but was resolved quickly and efficiently.

Laura · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you for your review, Laura!

5/5

Google

Ella in sales progression - fantastic! Professional, patient & friendly.

Jamie · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you, Jamie!

5/5

Google

James Crockett came at the time he stated. He was friendly, and polite. He did a thorough check around and was pleased. It’s nice someone chatty coming as letting a stranger into your home can be overwhelming. But it was as swift and nice as we could have imagined and put us at ease :)

Jessica · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

Thank you so much for taking the time to share this lovely feedback. We’re really pleased to hear that James made you feel comfortable and at ease. Inviting someone into your home can feel daunting, so it means a lot to know his friendly, thorough approach helped make the experience a positive one. We’ll be sure to pass your kind words on to him. Thanks again!

5/5

Google

I cannot fault the team at Keenans in Rawtenstall following the sale of my property. They gave me valuable and expert advise and worked hard during the sale, keeping me updated throughout. The whole team were extremely professional, friendly and helpful. I would highly recommend

Ali · 13 March 2026 · Keenans Estate Agents Rossendale

Agent replied · 13 April 2026

It's our pleasure, Ali. Thank you!

5/5

Google

Nikki was incredibly helpful throughout our whole moving process, from putting the house up for sale until it was completed. This is the second time we’ve used Keenan’s and would always choose them without a doubt! A massive thank you again for everything, Nikki!

Hayley · 13 March 2026 · Keenans Estate Agents Swinton

5/5

Google

Simon was so helpful with the rental valuation. Lots of detail and very honest and I look forward to using Keenan's.

Mona · 13 March 2026 · Keenans Estate Agents Swinton

5/5

Google

I viewed a rental property in Swinton recently with my partner and was shown around by Simon. He was so professional in answering all our questions during the viewing. Even though the property wasn’t right for us we will definitely be looking forward to viewing more with Keenan’s and Simon.

Katie · 13 March 2026 · Keenans Estate Agents Swinton

5/5

Google

Very friendly and knowledgeable staff. Explain the whole house selling process and help every step of the way. Many thanks.

Chris · 13 March 2026 · Keenans Estate Agents Swinton

5/5

Trustpilot

FANTASTIC SELLING EXPERIENCE

FANTASTIC EXPERIENCE from start to finish. I listed my house for sale with Keenans (Accrington) and successfully sold it within a few weeks, having been on sale with another local agent prior who were not working to sell it at all.

Jane · 10 March 2026 · Keenans Estate Agents Rochdale

Agent replied · 6 June 2026

Thank you so much for taking the time to share such an incredible review. We’re absolutely delighted to hear that your selling journey with our Accrington team was such a positive one from start to finish. It’s been a pleasure acting on your behalf, and if you ever decide to make a move again in the future, we’ll be here and ready to help.

5/5

Trustpilot

We have been working with Keenans…

We have been working with Keenans Estate agents over the past 5 years and are very satisfied with the service they provide.

Gaz · 6 March 2026 · Keenans Estate Agents Rochdale

Agent replied · 6 June 2026

The pleasure is all ours, Gaz. Thank you for taking the time to leave us a review. We look forward to continue working with you, and as always, we're more than happy to help.

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Questions about Keenans

Which Keenans office has the most reviews?

Burnley has the most, with 924 reviews rated 4.3 out of 5, followed by Swinton with 797.

Where are the Keenans offices?

The four Keenans offices, by town:

  • Burnley: 21 Manchester Road, Burnley, BB11 1HG
  • Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
  • Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
  • Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA

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