5/5
GoogleWe found James very welcoming and helpful with this property!
Trusted Agent profile · Greater Manchester
Verified
Keenans estate agents in Burnley, Swinton, Rossendale and 1 more
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Our offices
Keenans's four offices, most reviewed first. Each has its own page.
- Keenans Estate Agents Burnley21 Manchester Road, BB11 1HG923 reviews · 414 on Google (4.3)46 in the last 90 days
- Keenans Estate Agents Swinton113 Chorley Road, M27 4AA797 reviews · 289 on Google (4.4)60 in the last 90 days
- Keenans Estate Agents Rossendale75 Bank Street, Rawtenstall, BB4 7QN765 reviews · 248 on Google (4.4)33 in the last 90 days
- Keenans Estate Agents Rochdale569 Bury Road, OL11 4DQ604 reviews · 95 on Google (4.7)32 in the last 90 days
Awards
Industry awards
Keenans is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every Keenans office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWas an absolute pleasure dealing with James, answered all my questions and really easy going guy regarding my viewing.
5/5
GoogleJames was very polite, informative, honest, answered all questions with professionalism
5/5
GoogleKeenans are first class Sammie was so Good !! In helping me the Photos are Brilliant. They did. No hesiration reconending them to any one selling there house renting
5/5
GoogleKeenan’s have been a fantastic team to work with and have provided great communication and advice to get me started with my first rental property. Thanks to Deborah for all the help!
5/5
GoogleGreat service from the rental department at Keenan’s deborah has been great to work with very professional thanks
5/5
GoogleMolly was very informative throughout the purchase of my new home. Even more so than the mortgage advisor I actually paid for myself! Molly always gave me the information before they did! Thank you Molly
5/5
GoogleAll the team at Keenan’s, especially Ella made the process of buying our first home that much smoother.
Agent replied · 13 April 2026
Really appreciate you taking the time to share this, Jacob. We’re thrilled you had such a smooth experience with us.
5/5
GoogleAbsolutely brilliant service. Great value for money. My advice would be always choose local. Excellent comms and regular updates.
Agent replied · 13 April 2026
Thank you, Andrew. The team will be delighted to hear your feedback.
5/5
GoogleVery pleased with Keenan’s. Very helpful along the way and any issues along the way addressed promptly from the staff. Big thankyou to Deborah for being there to help, guide and answer any queries I had. Very pleased with the staff and service received
Agent replied · 13 April 2026
That great to hear, Danielle. Your kind words will mean the world to the team.
5/5
GoogleElla was very helpful during my buying process. She was proactive and responsive and I will definitely be using Keenan’s again!
Agent replied · 13 April 2026
Thanks for the fantastic feedback, Mustafa. We’re passionate about delivering standout service, so this means a lot.
5/5
GoogleMany thanks to Keenans for helping us with finding our new tenant. Deborah kept us updated regularly and made the process straight forward. Thanks again!
Agent replied · 13 April 2026
Thank you, Simon. It's great to hear - the team will love hearing this!
5/5
GoogleGreat service and provided clear and concise direction on next steps...Thank you!
Agent replied · 13 April 2026
Thank you for your review, Gareth!
5/5
GoogleTop customer service from Ella all the way through the process
Agent replied · 13 April 2026
Great to hear, Nathan, thank you!
3/5
GoogleVery poor performance finding me a tenant i found them disorganised and barely competent, very very disappointed 😞 …
Agent replied · 13 April 2026
We’re very sorry to read this and are disappointed to hear you feel this way. We always strive to provide a professional and organised service when securing tenants for our landlords. We would appreciate the opportunity to review your concerns in detail and address any issues directly. Please feel free to contact the team so we can discuss this further
5/5
GoogleExcellence service polite and had taken time to listen to what I wanted and pointed me in the right direction plus the fees are a lot better than other estate agents would recommend
5/5
GoogleSimon was very helpful, and easy to communicate with. He was very informative, and gave us all the information we needed to help us consider selling or renting our house. Thank you Simon.
5/5
GoogleBrilliant service from start to finish, the sale of our property was really quick and went through without a hitch! Communication from Keenan’s was great, especially Georgia and Nikki who were really helpful and informative. Would definitely use again. (but not for many years!😄) …
5/5
GoogleNiki and the team were fantastic with helping sell my home After forty eight years living there when I spoke with them they were great Anyway they sold my home and kept me informed of everything brilliant team And thanks for everything Jeff
5/5
GoogleVery quick an easy
5/5
GoogleI’ve had a great experience dealing with Nikki, Georgia and the team. Communication was fast, and they’ve provided clear and detailed instructions for each and next step. Thank you Nikki and team.
5/5
TrustpilotI would highly recommend Keenan’s…
I would highly recommend Keenan’s Estate Agents. I sold my house with them in November and dealt with Molly throughout the process. She was exceptional, always proactive, quick to follow up on any queries, and instrumental in ensuring the sale progressed smoothly and efficiently, with minimal stress.
Agent replied · 26 January 2026
Wonderful to hear, Andrea. Thank you for your review.
5/5
TrustpilotHighly recommended
Highly recommended - the service I have received for the past 12 months has been exceptional. From organising viewings to signing up is a seamless and professional process. Alongside this you have Lucie who looks after day to day queries and I can honestly say you will not speak to anyone nicer who deals with each query/issue in the most friendliest yet professional manner with the sense of urgency at all times as required in her role. A true asset to Keenan’s
Agent replied · 26 January 2026
That's great to hear, Faruk. Your feedback means a lot to us
5/5
TrustpilotVery happy with service received from…
Very happy with service received from Keenan’s and a special big thankyou to Deborah, keeping me informed at every single step and answering any queries I had.
Agent replied · 26 January 2026
Thank you, Danielle. We appreciate your review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Keenans
Which Keenans office has the most reviews?
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
Where are the Keenans offices?
The four Keenans offices, by town:
- Burnley: 21 Manchester Road, Burnley, BB11 1HG
- Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
- Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
- Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Has Keenans won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
