Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat Experience !
Keenan’s have been great helping us with the sale of our property. Always on hand to answer any questions and put our mind at ease making the experience easier. A special mention to Alicia who is always so friendly and positive! Thank you for everything.
Such a kind review - thank you. We’re delighted we could support you and make the process feel easy.
5/5
TrustpilotStress Free Rental Management !
We have a number of properties with various agents across the country, however dealing with Keenans and in particular Lucie from the Burnley branch has been great. Nothing is too much trouble for her, always keeping us informed of any issues with the property, and always happy to help with anything we ask for, communication is excellent especially with me being based at our head office, I know our property is in good hands! Thanks for all you do Lucie its much appreciated.
Brilliant to hear. The team works hard to deliver this level of service, so your feedback really hits home.
5/5
TrustpilotLucie has been brilliant and very…
Lucie has been brilliant and very helpful in managing my properties. Always quick to reply and take care to resolve issues.
Thank you. We’re so pleased you felt well looked after from start to finish.
5/5
TrustpilotLucie at Keenan’s has been brilliant in…
Lucie at Keenan’s has been brilliant in managing my rental property. Always professional, responsive, and on top of everything. Makes the whole process completely stress-free. Highly recommend!
Your review means a lot. We’re glad we could make everything feel straightforward and stress free.
4/5
TrustpilotI had good services from Keenans
I had good services from Keenans, Lucie is very helpful and every time when I have question she give me fast response. She also give out advices for those not her work.
Really appreciate you taking the time to share this. If we can support you again down the line, just let us know.
5/5
TrustpilotDealt with the lettings team an found…
Dealt with the lettings team an found them all very professional
We love hearing this. Thank you for taking the time to share your experience with the team.
5/5
TrustpilotWe used Keenan’s to sell our house and…
We used Keenan’s to sell our house and they was also the agent for the house we bought also. They were very good and Ella out appointed person was excellent. Highly recommend.
Thanks for the glowing feedback, John. If you ever need us again, we’re right here.
5/5
GoogleRating only, no written review.
5/5
GoogleThe team at Keenans were fantastic and kept us up to date with the whole process, from start to finish! With a lot going on moving out of my old house and into this one, it was a very busy time, but Phillipa and the team made it as straightforward as possible for us. Would recommend 100% - and thank you again!
5/5
GoogleI would like to thank all at Keenans Estate Agents in the handling of the sale of my properties. A special thank you must also go to Becky Iddon Sales progressor who worked so hard to get the sales through smoothly. Every one at Keenans were always very approachable and helpful.I would highly recommend this estate agents on Bury Rd in Rochdale
5/5
GoogleJames Crockett inspected my apartment today and he was awesome! He was super friendly, professional, and even gave me tips on how to prevent mold. Everything went smoothly and it was a great experience. 10/10 🌟 …
5/5
GoogleA good team at Keenan’s, more specifically Kerris, who was the property manager. Very polite, understanding and willing to help. A good asset to Keenan’s.
5/5
GoogleVery professional, organised and kind agents. Will do above and beyond to help you find a home.
5/5
GoogleJames is an amazing host! He is warm, welcoming and very knowledgeable of the properties we have viewed. The properties are clean and well maintained with great variety.
5/5
GoogleJames is very lovely, couldn’t be more helpful! Made a stressful situation very easy! Thanks a lot:)
5/5
GoogleJames who was there to greet and show me around this property was excellent. Answered all questions and took the time to get know me and take a genuine interest . Id recommend Keenans and particularly James who has been absolutely superb.
5/5
GooglePhillipa has been extremely helpful throughout the entire process.
5/5
GoogleI had a totally seamless experience with finding, checking and moving in a new tenant. Phillipa was extremely helpful throughout and kept me updated every step of the way. Would definitely recommend Keenans and Phillipa in particular to any landlords looking for help finding a tenant.
5/5
GoogleI have always felt I have been kept fully in the loop by Keenan’s, especially so when Ella took over managing the sale proceedings. She provides regular updates on the sale, where each process is up to and what is outstanding. I feel very confident with this in her hands!
5/5
GoogleHad a really positive experience buying a house with Keenans. As a first time buyer, it's hard to know what to expect, but Ella was there every step of the way. She is so positive and explained everything thoroughly. Thank you Ella!
5/5
GoogleI bought my first home through Keenans 9 years ago and decided to go back to them to sell it on. The valuation was higher than another local agent I also approached and the chap valuing it said it would sell super fast. I was unsure myself but turns out they were correct. After the first viewing a few days after going on the market I accepted an offer. Ella looked after me throughout the sales process from then on. She was great. She gave me regular updates and chased the solicitors and really pushed the sale along. In the end it only took 3.5 months to complete which I was very happy with. Couldn’t fault Ella or Keenan’s in general would defo recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleWe have just purchased a property in Rossendale and Ella was very helpful all the way through
4/5
GooglePhilipa has been really kind towards me and my partner this move. As a rental for the first it’s been difficult to navigate canopy and we have had a lot of questions. Thankyou for everything
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
