5/5
GoogleI recently did a viewing with Keenans and Simon who showed us around the property was a credit, answered all of our questions and showed us the next steps to apply. If only all agents were as good as Simon.
Trusted Agent profile · Greater Manchester
Verified
Keenans estate agents in Burnley, Swinton, Rossendale and 1 more
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Our offices
Keenans's four offices, most reviewed first. Each has its own page.
- Keenans Estate Agents Burnley21 Manchester Road, BB11 1HG923 reviews · 414 on Google (4.3)46 in the last 90 days
- Keenans Estate Agents Swinton113 Chorley Road, M27 4AA797 reviews · 289 on Google (4.4)60 in the last 90 days
- Keenans Estate Agents Rossendale75 Bank Street, Rawtenstall, BB4 7QN765 reviews · 248 on Google (4.4)33 in the last 90 days
- Keenans Estate Agents Rochdale569 Bury Road, OL11 4DQ604 reviews · 95 on Google (4.7)32 in the last 90 days
Awards
Industry awards
Keenans is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every Keenans office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing experience with Keenan’s, Rebecca Iddon was very quick in dealing with my progress in completing my first house purchase it’s been a smooth process and would highly recommend anyone to use Keenan’s as I can’t fault them. Thankyou
5/5
GoogleWe had a great experience buying through Keenan’s. Becky Iddon, who oversaw the sale, was always easy to get hold of and very quick to respond, keeping us informed every step of the way. She was proactive in chasing things and did her best to keep everything moving across the chain, which we really appreciated. Having dealt with a mix of estate agents while looking for our next home, Keenan’s were easily the best we worked with. If we ever decide to move again, they’ll be the first people we contact to sell, and we wouldn’t hesitate to recommend them.
5/5
GoogleRating only, no written review.
5/5
GoogleNikki was fantastic in handling the sale and pushing things along. This ensured a smooth purchase process and I would highly recommend Keenans to anyone
5/5
GoogleWow keenans estate agents fantastic team sold mums house in three days ,left the keys with them they did the show rounds ,very diligent kept me updated from start to finish ,got the full asking price. I was grieving and still am over losing my mum they took all the stress off me ,I would highly recommend, once again thankyou
5/5
GoogleThis was the longest and most complicated purchase I've had to do, requiring 3 mortgages. And after 6 credit checks from different lenders, and 8 months of persistence, we got there in the end. I just want to say a big thank you to Nikki for truly supporting us all the way. There were times we'd given up, thinking the sellers would pull out, thank you for your understanding and patience Nikki, I'm not sure how you stuck with us for so long, many times I feared the worst when my phone rings and you're the caller, but somehow I'm calmer and more confident after each call, completion deadline moved bout 3 times or so, always made us feel you truly wanted us to succeed. You're a superstar agent!
5/5
GoogleThe team has been proactive, communicated every step, and made the overall process stress-free. We couldn’t thank Nikki and the Team enough from the initial phone call arranging the valuation through to completion AMAZING Thank you
4/5
GoogleGood service and helping people with follow up with the seller
5/5
GoogleThank you so much Phillipa Nicol for the wonderful opportunity you give me to my new home,you been an amazing person you make it so stress less for me thank I really appreciate you!!😍 …
5/5
GoogleRating only, no written review.
5/5
GoogleNikki in the sales progression team looked after me during the sale of my house and did a great job. Really pleased with the service. Would recommend
5/5
GoogleProfessional, polite, and efficient. They really care about their customers.. keep up the good work..
5/5
GoogleMolly at Keenans was very good at keeping in contact and answering our queries throughout our purchase. The transaction was a smooth one, and we felt that we had good communication throughout. Definitely recommend.
1/5
GoogleThey are so unprofessional. I booked viewing with them. They made me travel 6 hours round trip from Birmingham to Burnley. They cancelled the booking 15 minutes before the scheduled time.
5/5
GoogleWould highly recommend keenans for selling your house, they provide an excellent service, the staff where very friendly and helpful. So would like to thank all the staff who worked on selling my house, and a big thank you to Molly who did an excellent job looking after my file and keeping me up to date with progress.
5/5
GoogleI was allocated Molly after purchasing my house through Keenan's Burnley, after a few viewings carried out by Harry. The service I have received has been excellent, Harry was very polite and professional and once I had made an offer, Molly kept me updated with weekly messages. She was available by telephone for any additional queries. The process has been very smooth and I feel that Molly helped to ensure this. When going through a house purchase, being kept in the loop is very important and I feel that Molly did this often. Thankyou for your help with my journey, I can highly recommend Keenan's estate agents.
5/5
GoogleGreat experience from start to finish with Keenans. Very attentive & supportive throughout our house sale, would recommend 100%. Molly, our Sales Progressor, worked particularly hard alongside us on our journey. Thank you 🙂 …
5/5
GooglePhillipa was very helpful arranging viewing with my son as I am currently living and working in London John Phoenix
5/5
GoogleFollowing on from my dealings with sammie and George i have always found them to be proactive and responsive to my requests A good service continues to be provided
5/5
GoogleThanks for making the process as straightforward as it can be for me. Molly has kept me up to date on things moving forward and has always been responsive and understanding with my queries. Highly recommend :)
5/5
GoogleHi I appreciate the regular up dates from Molly, keeping me in the loop as regards buying my house. Answering my queries. On the visits to the branch office in Burnley the help I've received has been reassuring. Especially when the app recommend by the solicitors doesn't work
5/5
GoogleProfessional and friendly, always enjoy my phone calls with Lucie - The regular check in calls reassure me that the properties are being managed correctly.
5/5
GoogleAbbie as been brilliant she is so professional and friendly when ever we had a question she always replied straight away and kept us updated with the purchase of our bungalow would definitely recommend Abbie and keanans
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Keenans
Which Keenans office has the most reviews?
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
Where are the Keenans offices?
The four Keenans offices, by town:
- Burnley: 21 Manchester Road, Burnley, BB11 1HG
- Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
- Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
- Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Has Keenans won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
