Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFive-star service from Molly in the after sales team! She has kept me informed throughout the sales process as I approach a completion date, she has always been available to answer my calls and provide updates. Proactive, reliable, and a pleasure to work with. Highly recommended!
Thank you Brandon, we really appreciate your review.
5/5
GoogleJust want to Thank molly McNamara for all her work support update committee nothing was to much trouble for her to all the rest of the team well done keenans your the best Estate agents it's 10/10 best wishes from the cooper family.
That's great to hear Kim, thank you for your review!
5/5
GoogleOnly positive things to say about our dealings with Keenans. Molly has given us regular updates throughout. There's always someone to answer the telephone so you're not kept on hold or talking to a robot. Very good, efficient, friendly service 😊 …
What a lovely review, Charlie! Thank you so much!
5/5
GoogleI thought buying my first home would be a nightmare, but Molly and team have made it a breeze. They were honest about the property, quick to answer my many questions, and acted as a great bridge between me and the sellers. Very impressed with their efficiency and friendly approach. Highly recommended!
That's wonderful Chloe, thank you! We wish you all the best in your new home!
5/5
GoogleJust had a long chat with Madison on the phone. She was amazingly helpful. Thank you Madison.
Great to hear, James, thank you!
5/5
GoogleCouldnt recommend Keenan's enough, we were dealing with Phillipa & found nothing was too much trouble.
Thank you, Lee!
5/5
GooglePhillipa was amazing to deal with! The experience from start to finish was second to none! Very helpful
We're so thrilled to hear of your experience, Sarah, Thank you!
5/5
GoogleJames Crockett showed me around a property and he was very informative about the property very polite and kind
Thank you, Chelsea!
5/5
GooglePhillips Nicol has been extremely helpful with our house move, answering all queries in a professional and timely manner. She has made our move smooth and i definitely recommend Keenans to all. Thank you.
Thank you Bryony, we wish you all the best in your new home.
5/5
GoogleI have recently sold my property through Keenan’s estate agents. Molly was very helpful she gave me weekly updates on the progress of the sale. Good customer service.
Thank you, Trudy! It's great to hear that you were kept fully informed throughout.
5/5
TrustpilotAmazing service
Amazing service, very kind, professional and fast. Full package!
Thank you so much!
5/5
TrustpilotGreat service, brilliant staff
I had apprehensions about buying my first home thinking it would be a nightmare, but Molly and team has made it a breeze. They were honest about the property, quick to answer my many questions, and acted as a great bridge between me and the sellers. Very impressed with their efficiency and friendly approach. Highly recommended!
That's great to hear Chloe, we're so thrilled that we could make the whole process easy for you. We wish you the best in your new home! Thank you!
5/5
TrustpilotGreat service and very professional.
Love to hear you've had such a great experience Paul, thank you for your review!
5/5
TrustpilotThe A team
Just want to Thank all the team at keenans burnley and accrington you do amazing job all very committed special thanks to molly McNamara for all your support updates just keeping us up dated through the sales and the process of it all thanks again molly and all the team best wishes Hilda cooper and family.
Thank you!
5/5
TrustpilotFive-star service from Molly in the…
Five-star service from Molly in the after sales team! She has kept me informed throughout the sales process as I approach a completion date, she has always been available to answer my calls and provide updates. Proactive, reliable, and a pleasure to work with. Highly recommended!
Thank you Brandon!
5/5
TrustpilotMoving house is not easy but....
Very positive experience from start to finish. Whilst I can't honestly say I enjoyed the moving house ride, Nikki worked hard to keep it on track and to keep us calm when we hit bumps in the road. Thank you Nikki and thanks to Keenans. We are now in, and love, our new home. recommend Keenans and Nikki to anyone looking for an estate agent.
Thank you, Emma! It's great to hear you are settling in to your new home and enjoyed your experience with us! We wish you all the best!
5/5
TrustpilotGreat customer service and very…
Great customer service and very friendly. Specially Nikki.
Thank you, Zohaib!
5/5
TrustpilotKeenans were excellent
Keenans were excellent. We have just sold 2 properties with them. I work in the property industry and have bought and sold many properties over the years and I found Keenans to be very good. Keenans gave me a valuation which significantly exceeded that of other agents we approached. I confess I was not convinced with their valuation and thought that the value suggested had been offered simply to secure the instruction. I was completely wrong. Keenans generated a lot of interest at their valuation and we sold both properties in reasonable time at the asking price. I would highly recommend them. We are significantly better off having having put faith in their agency.
Thank you so much for taking the time to share this fantastic review. It means a great deal to us. We’re delighted to hear that both sales went smoothly and that our valuation strategy delivered the results you hoped for. Your trust in our team, and your willingness to put faith in our advice, is truly appreciated. Thank you again for choosing Keenans and for recommending us so highly. It’s been a pleasure acting on your behalf, and we’d be honoured to support you with any future property plans.
5/5
TrustpilotColin
Nikki and the rest of the team made the selling of our property a straight forward experience. They were very professional and polite when speaking to us and everything was explained simply. We were kept upto date as to how things were going. Keenans would be recommended by us.
Thank you, Colin!
5/5
TrustpilotI sold my houseBeing kept informed at every stage of…
Being kept informed at every stage of the process, Nicola was friendly and helpful and professional at all times, I would highly recommend Keenans to every one
Thank you, David! We appreciate your review.
5/5
TrustpilotI would like to say a personal thank…
I would like to say a personal thank you to Harry Rouine at Keenan’s Estate Agents. After an extremely difficult year trying to sell my apartment - including a sale falling through and ongoing issues with the management company and solicitors - Harry went above and beyond to help get everything over the line. His support made a huge difference, and his communication throughout was by far the best I experienced. I’m very grateful for all his hard work and would highly recommend him and the team at Keenan’s.
Thank you, Elle! We really appreciate your review and Harry will love reading this.
5/5
TrustpilotI cannot thank Molly McNamara enough…
I cannot thank Molly McNamara enough she went above and beyond chasing and pushing solicitors for a easy and quick completion on my purchase
Great to hear you had such a wonderful experience Steven, thank you for taking the time to leave a review!
5/5
GoogleHonestly, I couldn't compliment the staff enough. Especially Sammie. When we sold our house, we were given less than a week notice to move out into rented accommodation. All agencies were saying not possible to do it in less than 2 weeks. However, Sammie to rescue, and bam she managed to not only source the PERFECT property but did it and pushed all the checks through in less than 24hrs. Pure superwoman action taken place to pull that off. Thank you yet again, you really saved us 😀
Thank you for your review!
5/5
GoogleEveryone has been so helpful, by far the best estate agents we've worked with. Georgia was so proactive and worked with us to find great properties. Really would recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
