5/5
TrustpilotThe speed at quality of service didnt…
The speed at quality of service didnt know it was possible i cant really fault thanks emily you were great
Trusted Agent profile · Greater Manchester
Verified
Keenans estate agents in Burnley, Swinton, Rossendale and 1 more
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Our offices
Keenans's four offices, most reviewed first. Each has its own page.
- Keenans Estate Agents Burnley21 Manchester Road, BB11 1HG923 reviews · 414 on Google (4.3)47 in the last 90 days
- Keenans Estate Agents Swinton113 Chorley Road, M27 4AA797 reviews · 289 on Google (4.4)61 in the last 90 days
- Keenans Estate Agents Rossendale75 Bank Street, Rawtenstall, BB4 7QN765 reviews · 248 on Google (4.4)34 in the last 90 days
- Keenans Estate Agents Rochdale569 Bury Road, OL11 4DQ604 reviews · 95 on Google (4.7)33 in the last 90 days
Latest reviews from every Keenans office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotExtremely Proactive and Great Service
We’ve bought several houses with Keenan’s and the service has been great. All of the staff especially Jack Truelove are extremely proactive in trying to find us our next investment property and they are extremely helpful during the conveyancing period also. Would highly recommend!
5/5
TrustpilotThank you to staff at Keenans Estate agents
Thank you to staff at Keenans estate agents in Rawtenstall who are always very helpful kind and polite .Especially Jay and Liam who have helped us sell our property they have always given myself and my husband the very best Professional advice Always kept us up to date with any interest in our property and feed back on viewings we have had. When ever myself or my husband had any worries or questions we needed to ask all we had to do was speak to the agents and they put our minds at ease . We would highly recommend Keenans for their very friendly helpful Professional manner . A big thank you once again to jay and Liam for all your help .Lynda Brian Lyth
5/5
TrustpilotFinally an estate agent who cares.
Finally an estate agent who cares: Keenans have been very helpful and responsive throughout the process of selling our property with expert advice and tips. But it gets better than that. On the day of an important viewing we weren't feeling well, our cleaner had let us down and we were not ready for the viewing. Jack Truelove of Keenans turned up. He immediately asked "how can I help?" and then went to work, helping us to get the house ready for the viewing. I swear I even saw him whizz around with our Dyson and a cloth to get the place to look it's best. The viewers turned up and... put in an offer (!) which we accepted. Jack's positive "can do" attitude shines through in all communication with him and we are sure that this is also what made the difference with the buyers. Thank you.
5/5
TrustpilotAaron Valentine
During the process of selling and purchasing we spoke mainly to Aaron who has been professional, personable and pragmatic. He has gone the extra mile to help us in dealing with solicitors, purchasers and vendors.I would recommend anyone to ask for Aaron as he is extremely helpful, courteous and polite. Thank you Aaron.
5/5
TrustpilotEXCELLENT .
My experience with keenans was first class all the way , as always . Dealing with Jonathan on a personal basis , from the Accrington branch selling my resent property which I have worked with Jonathan previously on other properties . I still find him to be extremely professional , considerate , knowledgeable . Nothing seem to be too much trouble , for him to keep us informed on a daily basis about where we where with are present sale . Jonathan Thankyou , from us both AGAIN .
5/5
TrustpilotHouse purchase
I just bought a house with Keenan’s And the process was a lot quicker than I thought it would’ve been compared to when I sold my previous house. Emily and the team dealt with everything well and always kept me up to date with what was going on. Thank you!
5/5
TrustpilotI just had to leave a review for Jack…
I just had to leave a review for Jack today from Keenan's in Clitheroe. We have developed a friendly relationship over several house sales. He is always polite, generous and helpful and is a pleasure to deal with. I wouldn't use any other estate agents for selling my house, the service is unrivalled (if only our Doctors receptionist was as nice! ) Thanks Jack :)
5/5
TrustpilotRecently sold my house with Keenans and…
Recently sold my house with Keenans and couldn't have been better looked after by the whole branch in ACCRINGTON. Special shout out to Jonathan for going above and beyond to ensure the sale went through as quickly and smoothly as possible, not forgetting to mention the offers I received where way above asking price! I wouldn't sell a house with anyone else! Thank you Jonathan and all the team keenans ⭐⭐⭐⭐⭐
5/5
TrustpilotCompleted on a new BTL in Burnley this…
Completed on a new BTL in Burnley this week and all went pretty smoothly. When we had questions or needed things pushing along, Emily was diligent and helpful and importantly to us, communicated quickly and effectively. Excellent all around. Thank you! James & Katy
5/5
TrustpilotGreat service from an excellent team.
I found Luke & the team at Keenans to be very professional. Always willing to answer any questions I had. Always there to give unbiased advice and help me through the mine field of purchasing a property. Would have no hesitation in recommending them to my family & friends. Extremely satisfied with the service. Regards Neil O’Reilly
5/5
TrustpilotGreat service from the Keenans team
Great service from the Keenans team, sold our home very quickly and Liam at the Accrington branch kept us in the loop throughout the process.
4/5
TrustpilotExcellent take on by Keenans Burnley…
Excellent take on by Keenans Burnley Team in spring 2020. Covid impacted as we requested on hold for 12months.Property revalued by Louis & quickly re-marketed in June 2021. Accepted a realistic offer after Dean’s good viewing. We were handed over to Liam from the sales progression team, who excelled in chasing solicitors, following up any issues & kept in touch which was invaluable as we live at distance. Liam saw the whole process through to completion in a professional & confident manner.
5/5
TrustpilotFantastic efficient service
Fantastic efficient service from Keenans, our sale went through really quickly and smoothly (which we required for our onward purchase), we owe massive thanks to Emily who was really on top of things and always there to reassure us.
5/5
TrustpilotThank you to all the team at Keenans
Thank you to all the team but especially Emily, who always kept me informed on what was happening. Emily is fantastic, very communicative and always so happy. Thank you all!
5/5
TrustpilotKeenans Offered a brilliant service…
Keenans Offered a brilliant service with one member making the experience run as smoothly as possible. Thanks again Liam for all your help!
5/5
TrustpilotExcellent service
Liam was extremely helpful throughout the buying process. I would definitely recommend purchasing via Keenans.
4/5
TrustpilotCertain staff deserve recognition
Keenans have provided a mixed service and overall have been good. I would like to say that 2 members of staff in particular made the experience better and went above and beyond for the sale and purchase of the properties. Both Dean in presales and Emily in aftersales were amazing and restored our faith in Keenans service.
5/5
TrustpilotMany thanks to Emily for her services…
Many thanks to Emily for her services and her persistence in prodding solicitors to move things on
5/5
TrustpilotThank you to all the staff at keenans…
Thank you to all the staff at keenans for making the sale of my house so easy . Polite professional and genuine people would recommend them everytime they sold my house in less than 7 days and for the asking price .
5/5
TrustpilotChorley Branch
Nicola and Abbie have been amazing throughout the whole process. Nicola has been worth her wight in gold since we agreed a sale price with our buyer; she’s kept us up to date on all stages of the sale and has leased with solicitors on both sides to make the process as swift and painless as possible. Thank you both so much.
5/5
TrustpilotTerri has been great at Keenan’s in…
Terri has been great at Keenan’s in supporting me through my house purchase. So professional, so supportive and kind, Really helped me get my dream house. Thank you so much Terri 😀
5/5
TrustpilotFantastic service from Simon in the…
Fantastic service from Simon in the Blackburn team
3/5
TrustpilotGood overall service
Good overall service. Good level of viewings for properties. 9 times out of 10 staff members were available for the viewings. Decent market knowledge and enough notice provided when arranging viewings. Overall good standard of service.
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Questions about Keenans
Which Keenans office has the most reviews?
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
Where are the Keenans offices?
The four Keenans offices, by town:
- Burnley: 21 Manchester Road, Burnley, BB11 1HG
- Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
- Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
- Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA
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