Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotProperty sale in Rossendale
Property sale in Rossendale. Lewis Chilton was out sales manager, very professional and was able to manage the chain with ease until completion. Excellent service. Kennans know the market very well. Kennans actually valued our property a lot higher than other agents, and were able to deliver a sale on that high valuation. This allowed us to achieve a healthy deposit for a beautiful new home much larger than we first expected.
5/5
Trustpilotfirst class
I was recommended Keenans by a friend who had used their services before. I was aware that although the market is quite buoyant at present it would likely be a long, complicated and frustrating process to sell a house given how busy agents are and the restrictions from the pandemic.I needn’t have worried. Keenan’s were proactive, diligent and worked extremely hard to get the house online and ready to sell as quickly as possible. Not only that good to their word when they said they had buyers looking for my house I had multiple viewings booked in on day one.The very first viewing offered that same morning the full asking price of the house and the property was taken off the market on the morning it was put on!At this point I still expected things to take time. Hiccups. And all of the other delays you would see. Especially as I was due to go on holiday too for two weeks.None of that. Everything went extremely smoothly. Surveys. Searches. Solicitor engagement. Comms between all parties.Alll in all the sale from start to finish took under six weeks which is incredible. The service from Louis, Chloe and Kieran was phenomenal. They were always on hand if you ever needed them and over delivered on everything they promised.Keenan’s we’re a pleasure to do business with. And next time I am selling or buying I will be sure to use them. The team in Burnley are a credit to Keenan’s and exactly what you want as a seller and buyer.Faultless.
5/5
TrustpilotThanks Terri!
Just had our offer accepted on a house & Terri at the Pendle Branch has been an absolute pleasure to deal with. Terri is very friendly, informative and helpful and we know that we are in good hands whilst our house buy goes through.Thanks Terri!
5/5
TrustpilotKeenans - 1st in Swinton!!
Kayleigh Dawber, Matthew Robinson, and Emily Bradley, were fantastic from start to finish and made the whole sale process stress free and seamless. They were quick to respond to all emails and questions in a timely manner and nothing is ever too much trouble. I would highly recommend them and Keenans service! Thank you Keenans for achieving an amazing result!!!
5/5
TrustpilotShining light of service
Having dealt with several different estate agents in the region, I can tell you that Keenans are by far the shining light of service in the industry. They are so professional and helpful and have gone out of their way to listen to my needs, suggesting properties I haven't seen and always calling back when they said they would. Thanks to this, I will definitely be looking to let out my new property (when I decide on one) through Keenans. Thanks so much to every I've dealt with.
5/5
TrustpilotKeenans Estate agents....
Keenans Estate agents....Fantastic team to work with, not only to sell my property but to purchase from too.The images of my sold property was carried out by one of their team & a professional photographer as well, which is very much key to show out on the market. extremely helpful & very supportive.thanks team
5/5
TrustpilotHow refreshing to deal with the team at…
How refreshing to deal with the team at Keenan’s’s. Specifically James was extremely supportive, keeping us fully informed with great care & attention to detail following our recent viewing with one of their clients. Such a welcome change to dealWith given our recent experiences whilst searching for the last six months to secure our family home . Would have no hesitation in recommending James given the professional manner in which he conducts business on behalf of the company. Really appreciated & clearly a great asset to Keenan’s.
5/5
TrustpilotA very positive seamless experience
A very positive seamless experience. Jonathan was very helpful and on hand when ever needed. Brilliant customer service and very professional. Thank you Keenan’s.
5/5
TrustpilotJames blundell and the team at Keenan’s…
James blundell and the team at Keenan’s are very professional at what they do, they are there when you need them and get the sale threw fast with no hassle. Thank you Keenan’s for all your help
5/5
TrustpilotGreat at selling houses
Richard has been very professional and knowledgeable. His relaxed demeanor and approach to viewings has put both us and the viewers at ease. We would recommend Keenans to others wishing to sell their property.
4/5
TrustpilotFeedback on Keenans Service
I consider the service provided by Keenans to be very good. The property involved was sold at an above the asking price and 24 viewings were arranged.The staff were efficient and friendly always returning calls promptly.I would recommend anyone to use them
5/5
TrustpilotPaula at Keenans
Paula was very accommodating and made us feel nice and relaxed during our viewings, and answered any questions competently and comprehensively. Thanks Paula!
5/5
TrustpilotJohnathan Burry at Keenan’s estate…
Johnathan Burry at Keenan’s estate agent provided an excellent valuation and service. Thank you Johnathan Mr and Mrs Benmore
5/5
TrustpilotThank you Keenans team
Thank you Keenans team - Sophie for the paperwork, Alex for maintenance - for helping us move into our home. Fantastic service in every respect: prompt, courteous and very helpful.
5/5
Trustpilothelpful and professional
My wife and I are in the process of buying a new house at the moment. Emily (from Bury branch) has been the most helpful negotiator. She is very professional and has fantastic customer service skills.
5/5
TrustpilotFast and quality service
I’ve used Keenan’s for the past few years, very professional and helpful.Customer service is excellent, they provide a high standard of service. Louis Percival in particular who has helped me out massively over the years and the rest of the Keenan’s team. Highly recommend this company to anyone who wants to reach their goals in the property business.
5/5
TrustpilotGreat service from start to hopefully finish!
We have been using Keenans for a while and the service has always been great. We had the initial meeting with Richard, he was very knowledgeable and helped us get up and running in the sales process. His valuation was very accurate and the lender survey matched exactly. Due to no issues of ours or Keenans we had to re-list the property, in stepped Terri (or Terrific Terri as she is now known in our house), Terri has been relentless with getting us viewings and kept in contact with us at all times. We are happy to say that after some well vetted viewings we are about to move to our new home. Thanks to both Richard and Terri for all the hard work. We would recommend anyone in Barnoldswick looking to sell to give these guys a shout.
5/5
TrustpilotEfficient and Friendly Service .
Thanks to Sam ( Ribble Valley ) and the Keenans team for organising the sale of our parents property . Placed on the market and had 9 offers within 5 days all above asking price . Would recommend and use again when the need arises .
5/5
TrustpilotOne Very Happy Lady!
Kayleigh is a highly competent sales negotiator and achieved a considerably higher sale price for my property than I thought possible. The whole process was smoothly executed from evaluation to completion with Kayleigh and Chloe giving me expert advice when needed. Keenans are a very friendly professional service with excellent customer orientation; would highly recommend Keenans.
5/5
TrustpilotHonest and customer centric estate…
Honest and customer centric estate agent. I’ve been very impressed with the quality of service provided by Keenans when they recently sold my property. Also very impressed with the support they provide to Bury Hospice
5/5
TrustpilotComplete satisfaction.
Complete satisfaction with the service and attention from Lewis and the team in relation to the sale of a property in my absence, achieving the best market value and keeping me abreast of progress throughout.
5/5
TrustpilotQuality customer experience
Amazing customer service from start to finish! I have viewed quite a few properties with Paula Taylor, she’s very welcoming and friendly and was able to guide me through the whole Keenan’s process of buying my first home. She was knowledgeable about the property and the local area and offered advise when needed. Couldn’t recommend her and Keenan’s enough!
5/5
TrustpilotKamil Deptus at the Lettings office was…
Kamil Deptus at the Lettings office was excellent and very professional.Well done Kam
5/5
TrustpilotPaula from Keenans
I have met Paula several times on viewings around some lovely houses and she has always been helpful, knowledgeable and smiling! I really appreciate the advice and help she has given me and she makes a great ambassador for the company.Keenans have always been extremely professional and go the extra mile every time to help you sell your property. David is also a great contact there.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
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