5/5
GoogleHad good experience with Andy 👍 …
Agent replied · 20 January 2024
Thank you for your review Ali
Trusted Agent profile · Greater Manchester
Verified
Keenans estate agents in Burnley, Swinton, Rossendale and 1 more
★★★★★
1,591 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,591 reviews on two platforms, rated 4.4 out of 5 overall.
Our offices
Keenans's four offices, most reviewed first. Each has its own page.
- Keenans Estate Agents Burnley21 Manchester Road, BB11 1HG924 reviews · 414 on Google (4.3)47 in the last 90 days
- Keenans Estate Agents Swinton113 Chorley Road, M27 4AA797 reviews · 289 on Google (4.4)60 in the last 90 days
- Keenans Estate Agents Rossendale75 Bank Street, Rawtenstall, BB4 7QN765 reviews · 248 on Google (4.4)33 in the last 90 days
- Keenans Estate Agents Rochdale569 Bury Road, OL11 4DQ624 reviews · 115 on Google (4.7)43 in the last 90 days
Latest reviews from every Keenans office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFriendly and responsive staff. Great overall!
Agent replied · 20 January 2024
We’re always on Hand to assist with your property needs thanks Rachel
5/5
GoogleMy situation is quite different from a normal sale but the service and advice from keenans was excellent and if it comes to fruition later will use for a sale Thankyou so much
Agent replied · 6 February 2024
Thanks Phil . We like to tailor all our packages and advice to ever individuals needs and we’re glad to hear our advice was of use. We are only at the end of the phone should you need anything further at all
5/5
GoogleIt’s now my third time using Keenan’s and as with the first two, its been exceptional service throughout. Adam came out extremely prepared and gave a thorough valuation of my property and the surrounding markets. I did have another valuation, who I won’t name, but they actually valued it significantly higher but could not back up the figure with any similar sales and I had the feeling they just wanted to tell me a higher price to get the sale. I achieved the figure I wanted within 2 weeks of marketing with Mel tying the deal very professionally. I have two more properties to sell next year and will 100% be using Keenan’s !!
Agent replied · 6 February 2024
We appreciate your loyalty Kevin - when your ready to sell you know where we are and we cannot wait to assist
5/5
GoogleI would definitely recommend Keenans, Rochdale, to anyone looking for a professional estate agent. My first contact was with James who valued my home and firmed a great price for me. Also had contact with Aaron Valentine who, with a surname such as his, was really sweet to deal with and always very pleasant, professional and knowledgeable. Same with Nicole McCarthy, all the way through to signing contracts, Nicole called me weekly with updates and always returned my calls promptly. If I didn’t understand something, she would patiently explain the process to me. When I was stressed about the house I was purchasing (which, unfortunately, was with another agent, she would help me out if she could just to help me understand. Such a calming voice and oozing professionalism, followed with such knowledge, she always exceeded my expectations. My sincere thanks to Nicole, Aaron and James for the great representation they afforded me. Call KEENANS, Rochdale, for a no hassle sale. 😃👍🏻
Agent replied · 6 February 2024
Amazing feedback Linda - I’m sure team Rochdale will be delighted. Should you need anything in the future we would be delighted to assist
4/5
GoogleRating only, no written review.
5/5
GoogleHad a viewing today with Andrew he couldn’t have been nicer
5/5
GoogleMet Andrew at the property. Lovely fella. Good communication from the branch and always friendly.
Agent replied · 20 January 2024
Thanks for the review Syed
5/5
GoogleMe and my wife just viewed a house with Jack at Keenan's he knew everything about the house. I would recommend using this company.
5/5
GoogleVery professional and always available to assist. Andrew and Chloe have been exceptional at what they do - thank you guys.
Agent replied · 20 January 2024
Ayo we’re glad to hear our 5 star service has been shining through .
5/5
GoogleHad a viewing in Burnley and Keenans was very accommodating and flexible. Andrew was also very patient and i am looking forward to doing business with Keenans long term
Agent replied · 20 January 2024
Thanks for taking the time to leave a review Neco
5/5
GoogleOur estate agent Andrew was very helpful with our viewing. He provided all information we needed before we needed to ask, he was very polite and friendly.
5/5
GoogleExcellent service! Fast response time. Took me 3 days to secure a property! Thank you so much Keenan’s. 😁 and thank you Tom Mckeown for your kind service! 👍🏼 …
Agent replied · 20 January 2024
Thanks Ryan - our lettings team are always on hand should you need any further assistance
5/5
GoogleHaving used Keenans over the years for sales, tenant find and purchase of properties, always been very positive and professional in all areas. On a recent viewing Andrew was informative, helpful and once aging vey professional, enjoy your retirement Andrew.
Agent replied · 20 January 2024
We can’t wait to find your next home Wayne
5/5
GoogleAndrew has shown me round a few properties with Keenan’s. I cannot thank him enough! Always knowledgable of the properties, does his job with a smile and very professional! Thank you very much for all your help Andrew! It’s been a pleasure.
Agent replied · 20 January 2024
Emily the pleasure is all ours , we are glad to be of assistance with your house search
5/5
GoogleJust viewed a property with Jack Truelove. He was very well presented and the service provided was excellent. Any communication with the office has also been amazing. I would recommend keenans to anyone.
Agent replied · 20 January 2024
We’re glad we could help with your house search Shabana
1/5
GoogleOne of the worst estate agents ever no communication ! Incompetent ! If u ever contact this company by making a enquiry on their website or by email or even leave a message by phone to them don't expect a response it's non existence ! Also their website which advertises properties are incorrectly advertised and misleading to say the least. Who ever runs theirs charade so called company should have their licence revoked has even some of the staff are not even trained or pretty much thick and useless, as most people know! Go to a reputable company yes they are hard to come by but they are out there .
5/5
GoogleMy wife and I recently viewed a couple of houses with Keenans. Abigale was the agent who showed us the properties and she was very friendly and helpful. She gave us the time we needed to look around and answered any questions we had. Some estate agents are pushy to try and sell a place and will rush a viewing in hopes that you will overlook certain aspect; Keenans aren't like that at all. 5/5 from us!
Agent replied · 20 January 2024
Lovely feedback Greg thank You for taking the time to leave a review
5/5
GoogleKeenans handled a unoccupied property for us during advertising and sale of the property. Excellent service from the very first phone call when we made enquiries. Ella in the Accrington Branch handled the sale. Ella was polite, professional, friendly and very informative. She progressed the sale to completion and I cannot recommend Ella and the whole of the Keenans Team enough. Excellent Estate Agent. Thank you to everyone!!!
Agent replied · 20 January 2024
Always happy to be of assistance L O
5/5
GoogleWe renting from Keenans nearly 3 years now and very happy with them and with ohr landlord. The other day we had some electrical issues. Reported on the property profile and got help very quick. Electrician guy Stephen called me before he came to the house and did an excellent job in 10 mins. Very kind and professional. Thank you!
Agent replied · 11 January 2025
Thank you for taking the time to leave a review Eszter
5/5
TrustpilotSam helpful and professional
My most recent contact with Keenans Rawtenstall has been great, in particular Sam who escorted me on two visits. He was helpful, friendly, professional and knowledgeable. He also showed that he cared and made every effort to resolve issues for me.
4/5
TrustpilotThe agents at Keenan’s kept me updated…
The agents at Keenan’s kept me updated from instruction to finding a suitable tenant. I wouldn’t hesitate to recommend Keenan’s going forward. Sean
5/5
GoogleNicole was absolutely fantastic in helping me purchase my first property!
Agent replied · 6 February 2024
Josh were glad to have shared the journey with you of buying your first home. Thank you for the 5 star review
5/5
GoogleKeenans, what can I say, brilliant. Initially was worried given the stories you hear about estate agents, Keenans certainly changed that (although our buying agents where true to form). From initial discussions with James, and dealing mainly with Nicole and on a few occasions Aaron in the office, both of which where excellent. The weekly updates from Nicole where really good, I only had to chase them once in the whole selling process. Absolutely fantastic service throughout. If you are looking to sell, look no further than Keenans
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Keenans is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
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Questions about Keenans
Which Keenans office has the most reviews?
Burnley has the most, with 924 reviews rated 4.3 out of 5, followed by Swinton with 797.
Where are the Keenans offices?
The four Keenans offices, by town:
- Burnley: 21 Manchester Road, Burnley, BB11 1HG
- Rochdale: 569 Bury Road, Rochdale, OL11 4DQ
- Rossendale: 75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
- Swinton: 113 Chorley Road, Swinton, Greater Manchester, M27 4AA
Has Keenans won any awards?
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
