5/5
We are absolutely amazed with all staff. They are very helpful, answering all questions and providing all required information.

Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,610 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,610 reviews on two platforms, rated 4.4 out of 5 overall.
Keenans's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
We are absolutely amazed with all staff. They are very helpful, answering all questions and providing all required information.
5/5
Outstanding service from Kam, George and Emily. I was regularly informed on all aspects of the tenancy transition and I am delighted with their management of my property. I highly recommend.
5/5
About to rent a property with Keenan’s. It is incredibly hard to secure a rented property at the moments as they just go so fast. We registered interest on our new property but the tenants before us were still living in the property at the time it went on the rental market. We were added to a waiting list and received a phone call for a viewing. We were shown round the property and the lady couldn’t be more helpful. We are new to the area and were still learning the bearings of the local area. The lady was really knowledgeable and pointed us in the direction of new schools etc for our children. Once our application was received Emily dealt with directly and she couldn’t be more helpful and reassuring us through the application process. Again a really friendly lady who couldn’t do enough for us. I would definitely recommend renting a property through Keenan’s
5/5
Using Keenan’s Estate agents in Rochdale to sell and buy my new home,very helpful,and a five star service,and thanks to Ambre,for helping with most of the forms you have to complete.
4/5
Very pleased with everything Nikki and the team at Keenan’s did for me. I would highly recommend them.
5/5
We dealt with Nikki Winstanley during the process of our purchase, professional service, great communication, couldn’t ask for any more , many thanks to Nikki and the team
5/5
Nikki at Keenans was fantastic during the sale of our house. She kept us up to date at each step and was very professional in her approach.
5/5
Thanks for all the help and successful selling of our property! Have been suitably impressed with the level of service, Nikki Winstanley was amazing, she kept us updated throughout the process and we'd have no hesitation in recommending Keenans.
5/5
We sold our house recently after a year and a half. Nikki and the team in Swinton were very patient as it took three times to sell our property. They quickly found buyers and kept the process going each time it fell through. Nikki kept us up to date on a regular basis and chased all parties. Thank you, Nikki, and the Keenans team.
5/5
I have been dealing with Keenan’s selling a property. I can’t recommend Nikki Winstanley enough. She has gone above and beyond and a been a pleasure to deal with. Apart from being a lovely friendly person, she has updated us throughout by phone and email. Anything we have requested from her has been dealt with in a timely manner. She was very professional but also had a lovely personality. During the sale, Nikki informed me about viewings, feedback and offers. We received an offer which was just below the asking price and I was ready to accept but Nikki said no, leave it with me, moments later Nikki phoned me back and the buyer had raised their bid to reach the full asking price.
5/5
It gives me great pleasure in saying how much Iv enjoyed my experience purchasing my sons flat with the help of Nikki she has kept us updated every step of the way and she has gone above and beyond, Nikki is an absolute credit to your firm , would highly recommend .
5/5
Rating only, no written review.
5/5
Emily helped me move into my new house and answered all my questions thanks
5/5
Really good experience. Emily helped me start to finish
5/5
Great communication throughout the whole process. Regular phone calls with even the smallest update. Thanks
5/5
Ella was very efficient and helpful throughout our complicated purchase.
5/5
Ella and the rest of the team are always professional, polite and helpful. I bought my house through Keenans and had a positive experience, if I ever wanted to sell I would definitely give them a call. Thanks to all.
5/5
Huge thank you to Ambre & the team over at Rochdale branch. You have all been great. Highly recommend keenans
5/5
Such a lovely experience with keenans rochdale, all staff have been amazing but Ambre has been especially great when veiwing properties she is very informative and helpful! :)
4/5
We would like to thank Keenans Rochdale for all their hard work in selling our house All their staff are professional and very helpful Our house did take a number of months to sell, however all the team in particular James should patience and professionalism throughout, once sold, Ella from the Blackburn office kept us informed of the process until completion, Thanks Kev & Alison Beswick
5/5
I couldn’t be happier with the service provided by Rebecca. From start to finish, they were professional, attentive, and proactive in getting the best possible outcome for our house sale. She guided us through every step of the process, making what could have been a stressful experience feel seamless and straightforward. Communication was excellent, with regular updates and feedback, and she was always on hand to answer any questions we had. Their knowledge of the local market and strategic approach helped us secure a fantastic offer quickly. I highly recommend Rebecca to anyone looking to sell their property, she truly goes above and beyond!
1/5
This company is a shambles
This company is a shambles! Incompetent staff who can not co ordinate themselves unfortunately resulting in court action being commenced!Please avoid lettings at all costs
1/5
This company is a shambles
This company is a shambles! Incompetent staff who can not co ordinate themselves unfortunately resulting in court action being commenced!
5/5
Great communication, professional service, full of useful information. Impressed.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
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Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.