1/5
Rating only, no written review.

Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
5/5
Lorraine
I recently sold my house with Keenan’s Estate Agents, and I couldn’t be happier with the experience. Lorraine was absolutely fantastic, her dedication, professionalism, and effort in getting everything over the line were truly appreciated. She kept me informed throughout the process and went above and beyond to ensure a smooth sale. I highly recommend Keenan’s to anyone looking to buy or sell a property. Thank you, Lorraine, for all your hard work!
5/5
Keenan’s Women PowerAngels
I would like to add big thank you to all Keenan’s partners and family members who are listing houses and flats for your loved ones to get better shelter to live with your loved ones and I would definitely recommend others to reunite with the family members of Keenan’s group but specially Keenan’s Bury because main reason is Women power and building your dream houses and other sort of family homes from single brick to big skyscrapers but other Keenan’s family members are not able to get in touch with the people and families who live there to get a better sense of understanding with their families maybe they are busy in different sort of businesses.
5/5
Nikki has been amazing with us. We are not house buying experts and she explained every step of the way spoke to us like adults as we are and was just lovely. Such an amazing lady with a down to earth attitude and was just a joy to deal with. She couldn't help us enough if we didn't understand something not an issue she will speak to us about it and be amazing. Lovely lady. Thank you for making this a pleasure
5/5
Absolutely brilliant service from start to finish. Buyer found by Matthew, within days of going on the market, excelling expectations on the price too! Nikkie my negotiator, has been fantastic, keeping me updated all through the process of the sale. Can’t believe how smoothly it’s gone.
5/5
From viewing our new home to completion 9 weeks later the service received from Emily parkes was first class.She kept us informed with regular updates and helped the whole process pass quickly and smoothly, we'll done Emily and we'll done keenans .
5/5
Recently bought a property through Keenan’s. Emily was amazing through the process. Helped keeping me updated and chasing up any loose ends. Thank you Emily!
5/5
Our experience during the sale of our property from the Rawtenstall branch was excellent. We mainly dealt with Aimee and Ella who were very personable but in fairness all the staff are are credit to your team. Very much appreciated
5/5
Ella from the sales progression team was excellent. The buyer was very difficult, but Ella handled her very well and ensured that our interests were prioritised. She ensured that the deal progressed in a timely fashion. She kept me informed throughout the process, so very good communication. She has a lovely manner. In conclusion, first class.
5/5
Had a great experience with Keenans... Emily was amazing, (we had a really challenging exchange due to solicitors) and Emily remained professional and kept us updated throughout, she really went the extra mile to help us with the buying & selling process.
5/5
Been the best experience through a tough time but flawless all the way 💪 …
5/5
Philippa has been a joy to work with and has helped us every step of the way of getting our new rental home Thank you Philippa
5/5
Rating only, no written review.
5/5
'Thank you' - moving home had proven quite a stressful experience but thanks to Emily and her professional and proactive approach to dealing with the process, helped us navigate with ease. Always with a friendly attitude and nothing was ever too much trouble. Thank you Emily Parkes for your kind help, patience and persistent professionalism throughout the process.
4/5
Great service by Emily Parkes. Always kept in touch and provided the latest info
5/5
Excellent agency, great communication and prompt process. Thank you
5/5
Keenan's sold our home in record time. The whole process was well managed and communication was excellent. Every question was answered before we even needed to ask it, special mention to Emily Parkes for making it all so painless.
5/5
Great service off all staff.Lady called Ella above and beyond many thanks.
1/5
If your registered disabled DON NOT GO…
If your registered disabled DO NOT GO TO VIEW. They look you up and down, they judge you, and say they will send a email to apply. But the email never comes they are very stuck up and think there above the rest. I will never deal with these again.
5/5
if your looking for an estate agent, I can highly recommend keenans. we spoke to Emily she was very professional and helpful in what we were looking for. thankyou
5/5
We loved working with Emily Taylor. Very professional, quick to attend to queries and concerns. Well highly recommend Emily and Keenans letting.
5/5
The whole team made buying our house so easy but our main praise has to go to Harry! Always made us feel comfortable and never rushed us into making any decisions, really down to earth and answered any questions we had. Would recommend Keenans to anyone.
5/5
I am extremely grateful to the service given by Keenan’s. I’m thankful to Emily Parkes who helped me throughout the journey , she was friendly. Due to my busy schedule in hospital, Emily managed so well to update me with the progress. Everything went so smooth. Thank you once again. Will recommend Keenan’s if you want best and quick service in the journey to find your dream house. Thank you Emily.
5/5
Emily was always helpful. She updated me when she said she would and handled, sometimes difficult situations, with professionalism and empathy. She gave me confidence that our sale would complete and patiently talked me through the process on completion day. I couldn't have asked for anyone better. Thank you Emily.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.