Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,571 reviews across 4 offices and 2 platforms
Keenans has four offices, in Burnley, Swinton, Rossendale and Rochdale (Greater Manchester). Together they have 1,571 reviews on two platforms, rated 4.4 out of 5 overall.
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Keenans's four offices, most reviewed first. Each has its own page.
Keenans is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
4/5
TrustpilotAlthough the sale has not been…
Although the sale has not been completed yet I just wanted to thank Molly in the Burnley branch for always keeping me updated. Molly always answers my emails promptly and helps solve any queries I have and is always eager to help.
1/5
GoogleWhoever delivers the leaflets cant read.
5/5
GoogleStill only part way through the process, but I cannot fault the team at Keenan’s. Elks has kept me updated every step of the way!! Thank you
5/5
GoogleFirst time buying a house and found it a daunting process. Reached a sticky point of negotiation but Ella jumped in to help the transaction stay on track by helping us reach an agreement with the other party. Ella is a delight to deal with. Thank you!
5/5
GoogleWhat a brilliant, trouble free experience with Keenans. As tough a job as buying a property is then the staff especially Georgia made it as simple as it could be Thank you so very much on mine and Marta’s behalf. And to the friendly helpful staff at the end of the phone. BRILLIANT outcome thanks to you all ❤️
5/5
Google“I recently purchased my house with the help of Ella from Keenans, and I couldn’t be happier with the service. Ella was professional, approachable, and always available to answer my questions. She made what can be a stressful process feel smooth and straightforward. Highly recommend!”
5/5
GoogleI have to say when buying my house through Keenan’s the team were very supportive, they kept me up to date and nothing was too much trouble for them. I most say that Ella went above and beyond to listen to my worries and concerns and help me out as and when I needed it, nothing was too much trouble. Thank you Ella and the team for all your support
5/5
GoogleElla and the team have kept us up to date during the sale of our property and could not have been anymore helpful
5/5
GoogleElla has been absolutely brilliant from start to finish , definitely recommend
5/5
GoogleI’ve worked with this agency to help buyers from outside Manchester purchase properties in the city. Their service has been highly professional, especially Nikki and Jack, who have been incredibly patient and thorough in answering all my questions and inquiries. I would definitely recommend them to anyone looking to buy or sell property.
5/5
GoogleExcellent service from Harry in advocating for us and pushing the sale forward at a time when there were jitters. This was the most difficult transaction in over 40 years, but Harry was really persistent and without his determination and ability to juggle matters, we may not be in our new home.
4/5
GoogleNikki Winstanley helped with my sale and I constantly get updates from her. Although, the sale took a while but she assured me of everything would be fine and it was perfect in the end. I can't thank you enough for your help. Thank you very much
5/5
GoogleRating only, no written review.
5/5
GoogleFab staff, even after the stress we caused them they helped us massively. So grateful to them all for helping us.
5/5
GoogleKeenans were excellent at supporting us through the homebuying process. Nikki was attentive, would always ring with an update and informed us of the next steps. As first-time buyers this definitely put our minds at ease when our solicitor wasn't communicative! There were also great at understanding our needs in a property, weren't pushy and accommodating to lots of viewing requests. We would highly recommend Keenans to any prospective buyers. Thanks again 😊
5/5
GoogleKeenans exceeded my expectations from the outset and all the way through made the sale of my property a smooth and seamless process
5/5
GoogleJust sold one of our investment properties through Keenans, and what a pleasure it was. Ella and her team managed the whole process seamlessly, from the end of tenancy with the previous tenants, to marketing the property, liaising with my solicitors, and handling the sale efficiently and professionally. I highly recommend Keenans and will definitely be using Ella and her team for any future end-of-tenancy property sales.
5/5
GoogleMy experience with moving house has been one of the usual roller coaster of events of selling and buying. However, Ella made it a much smoother easier experience. I first decided that I wanted to move from Middleton, Manchester to Loveclough, Rossendale in March and my apartment was the first and only one I viewed. I immediately decided that this was 'the one', fell head over heels in love with it yet hadn't even put my apartment up for sale. 4 months followed, where I honestly made Ella's life a nightmare! But she always chatted on the phone or wrote her emails in a positive and helpful tone. She definitely made it a less stressful experience. Thank you Ella, you've helped me move into the apartment of my dreams, where I will find the peace and happiness I didn't have in Manchester
5/5
GoogleFantastic experience from start to finish. Our property was marketed well, negotiated well and we closed and completed with great communication. Thanks to the whole team, would recommend.
5/5
GoogleKerris in the management team is excellent and keeps me fully informed regarding the property and the tenant. Wouldn't hesitate to recommend her.
5/5
GoogleKeenans sold a property for me in Haslinden recently, i've used them before and was very satisified, so I was happy to use their services again. I wasn't disappointed - the service was first class, from Adam that met me at the property …
5/5
GoogleWe recently purchased a property. The photos drew us towards it. We viewed on the same day as we rang to request a viewing. The representative at the property was helpful and accommodating. Ella Walmsley and the staff have been available to contact and helpful. It has been an efficient and problem free transaction.
5/5
GoogleWe were extremely pleased with the service from start to finish. The sales team were professional in how they presented our home, efficient and considerate when organising viewings and gave quick feedback. With regards to the after sales …
5/5
GoogleI recently sold an apartment through Keenans Rawtenstall - they were very professional throughout the process. I was kept informed about viewings and given advice when required. When there was a slight delay during the final stages Ella kept me updated all the way through to completion.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burnley has the most, with 923 reviews rated 4.3 out of 5, followed by Swinton with 797.
The four Keenans offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings.
