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JW Wood estate agents in Durham, Consett, Darlington and 2 more

4.8

★★★★★ Excellent

2,998 reviews across 7 offices and 4 platforms

jww.co.uk

JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,998 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

2,751

Reviews on Google

All 7 offices

Facebook logo

3.3 / 5

19

Reviews on Facebook

All 7 offices

Yell logo

4.8 / 5

22

Reviews on Yell

Business-wide

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

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Our offices

JW Wood's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

JW Wood is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

JW Wood is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.

RAN Awards winners in one year, the group and its branches: 2017.

RAN Awards by year, 2017

Source: RAN Awards winners lists, as published, linked by year.

Reviews on Google

Showing 2,744 reviews on Google only. Show every review

5/5

Google

The people at JD Wood in Bishop Auckland provided a very friendly and efficient service. My enquiries were dealt with promptly, and I was given clear guidance about next steps when purchasing a property. They also have an excellent conveyancing team, which makes the notably stressful business of buying a house a little easier.

Sarah · 16 June 2026 · JW Wood Bishops Auckland

Agent replied · 16 June 2026

Sarah many thanks for your review the team at Bishop will be grateful to hear your feedback. We look forward to assisting you in the future.

5/5

Google

Bought a house with JWW -Julie was great during the sales process and Caitlin afterwards for ensuring everything was going to plan. Lovely, professional team thank you!

Meena · 15 June 2026 · JW Wood Durham

Agent replied · 16 June 2026

Thank you so much for your kind words, Meena. We're really pleased that Julie and Caitlin were able to support you through the process and help get you into your new home. Wishing you all the best there. … More

5/5

Google

Great service from JW Wood. Been a tenant now on a rental property for 3 months and has been straight forward from start to finish. Any issues with the property has been dealt with swiftly. Great service from Fiona and the team in the office, highly recommended Estate agents!

James · 13 June 2026 · JW Wood Darlington

Agent replied · 17 June 2026

James we appreciate this feedback to Fiona and the team in Darlington. Its great to hear communication has been swift. We look forward to working with you.

5/5

Google

After trying another company it was a major improvment with Woods,From meeting Jonathan who we found honest with the valuation of the property and was very good with communications.Kelly mahoney is also a aset to this company from the start of the sales process which was smooth and free from stress as she kept the commuications open with all involved, and give the relevant feedback to you without any delays,Excellent customer service very responsive, paid attention to details.The whole team are committed to customer care and satisfaction which is not easily found,and is valued by the customer.I would recommend this estate agents to anyone keep up the fabulous work. L Cranston, T Tate

Graeme · 13 June 2026 · JW Wood Durham (Lettings)

Agent replied · 25 May 2026

Thank you so much for taking the time to share your experience, Graeme. We're really pleased that Jonathan and Kelly were able to provide the honest communication and attention to detail that made your sale smooth and stress-free. It means a great deal to know our approach made such a positive difference, especially after your previous experience. The JW Wood Team

5/5

Google

Excellent service from J W Wood Estate Agents. A special thank you to Dawn Coulson, who was incredibly helpful throughout the entire process. Dawn was always professional, friendly, and quick to respond to any questions, keeping me informed every step of the way. Her support, knowledge, and attention to detail made everything much less stressful, and I really appreciated the time and effort she put in to help me. I would highly recommend J W Wood Estate Agents, and especially Dawn, to anyone looking for a reliable and supportive estate agent.

Mark · 13 June 2026 · JW Wood Durham (Lettings)

Agent replied · 2 June 2026

Thank you so much for taking the time to leave such a thoughtful review, Mark. We're delighted that Dawn was able to make the process as smooth as possible for you, and we'll be sure to pass on your kind words to her. It's wonderful to know her support and attention to detail made a real difference. The JW Wood Team

5/5

Google

Great local agency. Fiona is the best, most kind and considerate agent. Highly recommend.

Amar · 12 June 2026 · JW Wood Darlington

Agent replied · 17 June 2026

Many thanks for your kind words. We look forward to being of assistance in the future.

5/5

Google

JWW did a fantastic job selling our house and kept us informed throughout the process. Special shout out to Julie who handled the negotiation process for us, gave us great advice and we felt we were in really safe hands.

Pippa · 12 June 2026 · JW Wood Durham (Lettings)

Agent replied · 9 June 2026

Thank you so much for your kind words, Pippa. We're really pleased we could guide you through the sale smoothly, and I'll be sure to pass your lovely comments on to Julie, she'll be delighted to know you felt so well looked after throughout the negotiations. The JW Wood Team

5/5

Google

So far a pretty smooth process to an agreed sale. Woods have been very responsive from our initial request for a valuation, through putting the house on the market, taking viewers around, and getting to an agreed price. Julie and the team …

Duncan · 12 June 2026 · JW Wood Durham (Lettings)

Agent replied · 13 May 2026

Thank you so much for taking the time to leave such a lovely review, Duncan. We're really pleased to hear that Julie and the team have been able to keep you well informed throughout the process, particularly given that you're not nearby. … More

5/5

Google

Would recommend Woods without hesitation. Jonathan who i initially dealt with has been great. Julie who i have dealt with since has also been great, kept me up to date with progress, and so far in the process nothing to fault at all, and would certainly use them again.

Victoria · 11 June 2026 · JW Wood Durham

Agent replied · 16 June 2026

Thank you so much for your recommendation, Victoria. We're really pleased that both Jonathan and Julie have looked after you well throughout the process, and that the communication has been spot on. It's lovely to know you'd use us again. The JW Wood Team

5/5

Google

We have really valued the hard work put in by the whole team, particularly Charlie and Sarah!

Lucy · 11 June 2026 · JW Wood Durham

Agent replied · 16 June 2026

Thank you so much for your kind words, Lucy. Charlie and Sarah will be delighted to hear your feedback, and we're really pleased we could help. It was a pleasure working with you. … More

5/5

Google

Great customer service from Julie and Nicky at the Durham branch. Everything was seamless

Jennifer · 9 June 2026 · JW Wood Durham

Agent replied · 10 June 2026

Thank you so much for your kind words, Jennifer. We're delighted to hear that Julie and Nicky provided you with such seamless service at our Durham branch. It's lovely to know you had a great experience with us. … More

5/5

Google

After trying another company it was a major improvment with Woods,From meeting Jonathan who we found honest with the valuation of the property and was very good with communications.Kelly mahoney is also a aset to this company from the start …

Graeme · 9 June 2026 · JW Wood Durham

Agent replied · 25 May 2026

Thank you so much for taking the time to share your experience, Graeme. We're really pleased that Jonathan and Kelly were able to provide the honest communication and attention to detail that made your sale smooth and stress-free. It means … More

5/5

Google

So far a pretty smooth process to an agreed sale. Woods have been very responsive from our initial request for a valuation, through putting the house on the market, taking viewers around, and getting to an agreed price. Julie and the team …

Duncan · 9 June 2026 · JW Wood Durham

Agent replied · 13 May 2026

Thank you so much for taking the time to leave such a lovely review, Duncan. We're really pleased to hear that Julie and the team have been able to keep you well informed throughout the process, particularly given that you're not nearby. … More

5/5

Google

A Superbly Exercised House Sale by JW Wood Having lived in our house for 54 years we decided that it was time to downsize. Initially we contacted three estate agents. Jonathan Wheeler from JW Wood …

Barbara · 9 June 2026 · JW Wood Durham

Agent replied · 13 May 2026

Thank you so much for taking the time to share your experience, Barbara and John. After 54 years in your home, we know this was a significant decision, and we're delighted that Jonathan, Julie, Sarah and the team were able to support you … More

5/5

Google

Excellent service from J W Wood Estate Agents. A special thank you to Dawn Coulson, who was incredibly helpful throughout the entire process. Dawn was always professional, friendly, and quick to respond to any questions, keeping me informed …

Mark · 9 June 2026 · JW Wood Durham

Agent replied · 2 June 2026

Thank you so much for taking the time to leave such a thoughtful review, Mark. We're delighted that Dawn was able to make the process as smooth as possible for you, and we'll be sure to pass on your kind words to her. It's wonderful to know … More

5/5

Google

Excellent service with a sale. The manager, Martyn Hunter found a good cash buyer fore my property very quickly. They arranged all the legals, which went very smoothly and I received full payment on the day of completion, with very reasonable legal and agent's fees.

Ernest · 8 June 2026 · JW Wood Bishops Auckland

Agent replied · 9 June 2026

Thank you for taking the time to write this feedback Martyn will be thrilled to know he was able to assist and make your property journey smooth. We wish you well and will look forward to being of assistance in the future.

5/5

Google

Great team who delivered by finding a buyer for my property.

Ian · 5 June 2026 · JW Wood Consett

Agent replied · 5 August 2026

Thanks for taking the time to write us a nice review and for giving Cray & Norton your business, it’s greatly appreciated. Darren & The Team

5/5

Google

We received a great service from the team with regular updates on viewings provided and ultimately completing on the sale at a good price.

Thao · 5 June 2026 · JW Wood Consett

Agent replied · 5 August 2026

Hi, Thao. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

I recently used JW Wood for a property valuation, and I cannot recommend them highly enough! From the very beginning, Joe Bennison was professional, communicative, and incredibly thorough. He took the time to meticulously inspect my property, carefully explaining his methodology and answering all my questions with patience. I was highly impressed by the turnaround time; I received my comprehensive, detailed valuation report much faster than expected. Joe's deep knowledge of the local housing market and precise attention to detail gave me absolute peace of mind.If you are looking for a reliable, expert property valuer, look no further than JW Wood. Exceptional service from start to finish, thank you, Joe!

Storm8104 · 5 June 2026 · JW Wood Consett

Agent replied · 2 June 2026

Many thanks for this exceptional feedback to Joe we will ensure he receives it. We are pleased to hear of your experience and the attention to detail Joe was able to give to you with your property valuation. We look forward to being of assistance in the future to you.

5/5

Google

We recently instructed JW Woods Chester Le Street for the sale of our home, Adrian came valued and photographed our property, it was posted on their website, it also went on to on the market & Right move, our home sold within one week, Chloe from the office kept us upto date with viewings & any formalities that were required from ourselves, amazing service from the full team.

Christine · 5 June 2026 · JW Wood Consett

Agent replied · 2 June 2026

Thank you Christine for this review we are really pleased you had a positive experience with your house sell and how streamlined and less stressful it was with the assistance of the Chester le Street team. WE look forward to assisting you in the future.

5/5

Google

This is our second time using JW Wood for our purchase and now sale couldn’t be happier with the service, Joe was great valuing our house very welcoming and friendly and then Denise and Julie helped sell our house, great communication always happy to talk to me with any questions I had or for an update, will continue to use JW Wood if we need them in the future a great local estate agents

Emma · 5 June 2026 · JW Wood Consett

Agent replied · 2 June 2026

Emma we thank you for giving the team this rating and most importantly feedback on your experience. We will ensure to pass on your positive experience and kind words and would look forward to assisting you in the future.

5/5

Google

Not one bad word to say about JW Wood Consett office! Julie & Denise have been absolutely amazing through the viewings to the offer on our dream house! I must admit I called the office multiple times a day which some estate agents have been a little let’s say ‘tired of’ yet not once were the lady’s there rude, tired or annoyed at my voice down the phone! From call backs, arranging viewings, relaying offers and then sending all documents for the acceptance to purchase has all been so easy and smooth sailing!

Chloe · 5 June 2026 · JW Wood Consett

Agent replied · 26 May 2026

Thank you Chloe for taking the time to feedback to Julie and Denise it will mean alot to them to hear these words. We look forward to assisting you in the future.

5/5

Google

Survey done 2nd June, report 3rd June. Excellent service.

Ellen · 3 June 2026 · JW Wood Chartered Surveyors

Agent replied · 9 June 2026

Thank you for the kind words! Turnaround time is something we take great pride in. We're glad you were happy with the service and hope to assist you again in the future.

5/5

Google

Rating only, no written review.

Chris · 3 June 2026 · JW Wood Durham

Agent replied · 9 June 2026

Thank you so much for taking the time to leave us a five-star review, Chris. We really appreciate your kind rating and are delighted to have been of service to you. … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about JW Wood

Which JW Wood office has the most reviews?

Durham has the most, with 901 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 881.

Where are the JW Wood offices?

The seven JW Wood offices, by town:

Has JW Wood won any awards?

Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.

Reviews may appear on more than one platform.

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